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M
Rating: 5 out of 5
Very good, very fast delivery, the merchandise very well protected and especially the Fragile label clearly visible. Thank you.
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Customer reviews of Les Trésors d’Érable
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 7 823 published reviews
Summary of reviews
Les Trésors d'Érable consistently delivers quickly with orders arriving on time and well packaged, ensuring products reach customers in excellent condition. Customers highlight reliable service, smooth ordering, and prompt, careful delivery that keeps items secure and intact. The product quality stands out, with maple syrups, cookies, and whiskeys meeting or exceeding expectations and evoking Canadian memories. Supportive follow-up and easy navigation further reinforce a positive, trustworthy shopping experience.
All reviews
C
Rating: 1 out of 5
Order delivered incomplete with the mention "awaiting restock" while all purchased products were marked in stock at the time of purchase. I am still waiting...
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S
Rating: 1 out of 5
Error with the order
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A
Rating: 5 out of 5
Good value for money with relatively quick shipping
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J
Rating: 1 out of 5
The packaging was mediocre, they used the purchased cookies to cushion the bottles! The cookies are therefore all crushed. They do not respond to complaints. It has been more than 10 days.
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A
Rating: 5 out of 5
Very good products, well packaged and delivered quickly!
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C
Rating: 5 out of 5
Correct site ergonomics, fast shipping and very good packaging.
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A
Rating: 5 out of 5
Articles received quickly and well packaged
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N
Rating: 5 out of 5
Quality products and well-packaged parcels.
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V
Rating: 5 out of 5
I am satisfied with the product (which I have known for many years) but a bit disappointed that one of the maple syrup boxes is dented. I hope it won't affect the quality of the product.
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R
Rating: 2 out of 5
Hello. I had, among other things, ordered 2 bottles of maple syrup. 1 was broken into 2 parts and all the syrup spilled in the package. It might be good to further secure everything that is a bottle containing liquid. Thank you.
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F
Rating: 1 out of 5
No package tracking ❌
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C
Rating: 2 out of 5
I did not receive the hard candies with maple syrup
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G
Rating: 5 out of 5
Very satisfied, products as described and very fast delivery Nothing to complain about
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F
Rating: 5 out of 5
Order and delivery are top-notch. The amber syrup is a real delight.
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D
Rating: 5 out of 5
Very good
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N
Rating: 5 out of 5
However, we do not know the origin of the maple. I know that once it was from Tingwick near our home when we stayed in Quebec. We would like to know that. And also if one day there will be a dark one because it's good too. Bye bye
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R
Rating: 5 out of 5
always perfect
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J
Rating: 5 out of 5
-
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E
Rating: 5 out of 5
nothing more to add, fast delivery and in accordance with the order, perfect
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J
Rating: 4 out of 5
Very good product, interesting price but the package was not delivered to the planned pickup point, about 10 km difference
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S
Rating: 5 out of 5
Perfect delivery and tracking! Very serious site!
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A
Rating: 1 out of 5
I had to contact customer service to have customs fees of 23 euros mysteriously added to my cart removed, without any explanation. They were removed, so I placed my order which included 2 promotional discounts applied. -15% black Friday and a free biscuit box worth 9.99. They were all well presented and applied to the amount of my cart, I entered my credit card and proceeded to payment. The debited payment did not include the -15%. I contacted customer service again, no response. Really very disappointed, I have been ordering there for several years, this is the last one.
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C
Rating: 5 out of 5
My order is perfect the products are well packaged and delivered within the expected time
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D
Rating: 5 out of 5
An error on the order but it was managed very well so nothing to say ... happy with the purchases
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D
Rating: 5 out of 5
well received, thank you
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L
Rating: 5 out of 5
Very fast shipping and always quality products
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C
Rating: 5 out of 5
Order arrived very quickly. The maple syrup is absolutely delicious :)
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F
Rating: 5 out of 5
Excellent maple sugar nuggets and very fast delivery
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M
Rating: 4 out of 5
Hello Everything was perfect
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K
Rating: 5 out of 5
EXCELLENT PRODUCTS - ORDER RECEIVED QUICKLY - EXPERIENCES FROM SEVERAL ORDERS - IF OUT OF STOCK QUICK REFUND - I RECOMMEND.
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S
Rating: 5 out of 5
Satisfied with my order, I already knew this candle bought a few years ago at a fair held in Versailles.
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J
Rating: 5 out of 5
Nice products from Canada
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N
Rating: 5 out of 5
Delivery in accordance with the order. Very happy to be able to find these products in France that we had really appreciated in Quebec!
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B
Rating: 4 out of 5
I recommend for the speed of shipping, the choice of products but it's a Christmas gift for someone who will probably go study in Quebec so I don't have any feedback on the quality of the ordered goods yet.
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A
Rating: 5 out of 5
Impeccable...
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S
Rating: 5 out of 5
Very good and fast
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M
Rating: 5 out of 5
Perfect, I highly recommend it
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V
Rating: 5 out of 5
Perfect!
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A
Rating: 3 out of 5
The order (my first) came very promptly. It was well packed - all good, except the there were two items missing. I wrote to the company and one week later have not received any response. Excellent products, speedy delivery, but sadly poor in terms of responding to problems.