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D
Rating: 5 out of 5
Very good
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Customer reviews of Les Trésors d’Érable
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 7 808 published reviews
Summary of reviews
Les Trésors d'Érable impresses with consistent, fast delivery and reliable shipping, delivering products quickly and in well-packaged, intact condition. Customers repeatedly highlight the reliability of on-time arrivals and the careful handling of items, including secure packaging and protection for delicate contents. The store earns praise for quality Canadian-origin products, especially maple syrup and maple cookies, with many noting the memorable, nostalgia-evoking flavors and the ability to find unique items not easily available elsewhere. Overall, shoppers describe a serious, professional site with responsive service and trustworthy product quality that meets or exceeds expectations.
All reviews
N
Rating: 5 out of 5
However, we do not know the origin of the maple. I know that once it was from Tingwick near our home when we stayed in Quebec. We would like to know that. And also if one day there will be a dark one because it's good too. Bye bye
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R
Rating: 5 out of 5
always perfect
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J
Rating: 5 out of 5
-
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E
Rating: 5 out of 5
nothing more to add, fast delivery and in accordance with the order, perfect
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J
Rating: 4 out of 5
Very good product, interesting price but the package was not delivered to the planned pickup point, about 10 km difference
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S
Rating: 5 out of 5
Perfect delivery and tracking! Very serious site!
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A
Rating: 1 out of 5
I had to contact customer service to have customs fees of 23 euros mysteriously added to my cart removed, without any explanation. They were removed, so I placed my order which included 2 promotional discounts applied. -15% black Friday and a free biscuit box worth 9.99. They were all well presented and applied to the amount of my cart, I entered my credit card and proceeded to payment. The debited payment did not include the -15%. I contacted customer service again, no response. Really very disappointed, I have been ordering there for several years, this is the last one.
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C
Rating: 5 out of 5
My order is perfect the products are well packaged and delivered within the expected time
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D
Rating: 5 out of 5
An error on the order but it was managed very well so nothing to say ... happy with the purchases
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D
Rating: 5 out of 5
well received, thank you
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L
Rating: 5 out of 5
Very fast shipping and always quality products
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C
Rating: 5 out of 5
Order arrived very quickly. The maple syrup is absolutely delicious :)
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F
Rating: 5 out of 5
Excellent maple sugar nuggets and very fast delivery
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M
Rating: 4 out of 5
Hello Everything was perfect
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K
Rating: 5 out of 5
EXCELLENT PRODUCTS - ORDER RECEIVED QUICKLY - EXPERIENCES FROM SEVERAL ORDERS - IF OUT OF STOCK QUICK REFUND - I RECOMMEND.
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S
Rating: 5 out of 5
Satisfied with my order, I already knew this candle bought a few years ago at a fair held in Versailles.
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J
Rating: 5 out of 5
Nice products from Canada
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N
Rating: 5 out of 5
Delivery in accordance with the order. Very happy to be able to find these products in France that we had really appreciated in Quebec!
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B
Rating: 4 out of 5
I recommend for the speed of shipping, the choice of products but it's a Christmas gift for someone who will probably go study in Quebec so I don't have any feedback on the quality of the ordered goods yet.
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A
Rating: 5 out of 5
Impeccable...
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S
Rating: 5 out of 5
Very good and fast
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M
Rating: 5 out of 5
Perfect, I highly recommend it
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V
Rating: 5 out of 5
Perfect!
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A
Rating: 3 out of 5
The order (my first) came very promptly. It was well packed - all good, except the there were two items missing. I wrote to the company and one week later have not received any response. Excellent products, speedy delivery, but sadly poor in terms of responding to problems.
J
Rating: 4 out of 5
Very good products, tasty and appreciated by the whole family. Interesting prices during promotional offers
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C
Rating: 2 out of 5
I haven't received any news about my package for over a week and I have never received a response to my email asking what was going on. In the meantime, I received the DPD tracking for the package but still no response to my email! Given the shipping costs, having ad-hoc communication seems like the minimum to me. Now, my package will be delivered today. I hope the product will meet expectations unlike the customer service.
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J
Rating: 5 out of 5
Tone and fast
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N
Rating: 2 out of 5
My dissatisfaction concerns the delivery of my order which was dropped off at a relay point located about ten kilometers from my city. Why? I live in Honfleur where there are several relay points! Sorry but if you continue to ship via DPD, I will no longer purchase from you.
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E
Rating: 5 out of 5
Perfect transaction! Fast and very well packaged!
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V
Rating: 5 out of 5
Perfect! Fast delivery, very careful packaging, I haven't tasted all the products yet but they seem to be of very good quality. I will not hesitate to reorder to make a gift or even for myself.
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C
Rating: 5 out of 5
Order always compliant. Nothing to say
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V
Rating: 5 out of 5
Fast delivery and well packaged
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F
Rating: 5 out of 5
Very good products and good prices, especially if you take advantage of the promotions! I recommend.
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I
Rating: 3 out of 5
Good but extremely disappointed with the quality of the textile products
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M
Rating: 5 out of 5
Excellent
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L
Rating: 5 out of 5
Good products. Fast delivery, careful packaging. But if it hadn't been for the 15% off for Black Friday, I wouldn't have ordered. The price has really gone up, it's a shame.
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P
Rating: 4 out of 5
everything went well
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M
Rating: 5 out of 5
Very good products, always delivered quickly
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F
Rating: 5 out of 5
Perfect, Excellent, I recommend Do you make stronger maple syrup? I prefer it for the taste Thank you
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