Reviews Les Trésors d’Érable

The parcel arrived smashed in point relay I refused it and ask you either for the refund or you send it back better packed Gls it is not of tender with the parcels

I ordered 3 boxes of maple cookies that the kids didn't like: I 2 asked for a return for the 2 unopened boxes of cookies and this return was never processed: I received no follow-up from this sales site "Les Trésors d'Érable" so I stopped shopping on this site and it's a shame because their range of maple water is excellent.

The order went well, as did the delivery of the non-fresh products. On the other hand, the delivery of fresh products (€14 extra delivery) had a lot of trouble getting to my delivery address indicated on the order form. Delivered the 1st time, delivered to my home the 2nd time (wrong address given to the delivery company) even though I had asked for it at work. The person in charge of delivery was kind enough to call me to find out where he should deliver the 3rd time, which saved the goods from breaking the cold chain - phew!

Maple Trees are unable to ensure proper delivery by their chosen carriers.

Hello. The person to whom I gave the gift, in this case my father for Father's Day, did not receive it in time. Delivery was 2 days late, so 2 stars down.

The product was as described, but I asked for a gift package which was not made and which I paid for and I had asked for the addition of a note which was not put all my displeasure.

One week instead of the proposed 24 hours 72 hours and although I paid to be delivered to my home I was forced to go pick up at the relay point really disappointed

Have received order only half. Other half was delivered after complaint

Hello, disappointed with the taste, compared to the scent released the flavor of tea, instead of herbal tea and takes precedence over the taste of maple. The bags are full of dust, not pleasant to present.

I ordered a box set but did not receive the glasses

Order in 2 shipments. Groceries and frozen food. I had to wait a week to receive the frozen. No information before I asked. A problem with chronopost it seems.

Satisfied with the products but problem with the delivery. Error of relay package and no explanation.

Perfect

Very good cookie but the price of delivery is too high.

One of the 2 boxes containing the bottles of whisky was damaged. It's a pity when you know that these are boxes that we want to offer and that the boxes are invoiced.

I ordered a nice box of Sortilège cream whiskey. Visually I was supposed to receive a beautiful black bottle with a maple leaf on it. At the reception I discover a banal bottle all black without leaf, box exploded fortunately the glasses were packed separately. This box was a gift to offer, I was really disappointed, I will not recommend.

There was a problem of delivery from 24 to 48h, we passed to 7 days. Your products are excellent, remains the gin to taste but delivery 24 to 48h we passed to 7 days. Scalded cat fears cold water

I am missing two packages of chocolate cookies not received make the package and already reported Thank you for seeing and answering me because I paid in full

Beautiful products that unfortunately are not readily available if you do not live in or near a major city.

Since a few months, the mention GOLDEN TASTE is no longer engraved on the box but replaced by a sticky label. Inside the syrup is BORNE with a pronounced taste that I like much less. I have the feeling to have been deceived. It is unpleasant.

Hello. I am quite happy with my order but I am still one to have received a batch of cookies with an expiration date so short. That is to say almost 1 month before eating the cookies. While I brought back 3 weeks ago from Canada, the same brand and they have an expiration date of several months.

I order on this site for a specific brand of maple syrup. Not available individually... So I order the batch of 5 which is available. And the opening of the package I have a copy of the syrup that I ordered and 4 of another brand. Commercial manipulation, hello.

Big problem with the deliveryman GLS. My parcel went back to the supplier without me being informed (the supplier was not informed either!!) Great reactivity from Maple Treasures. The delivery was catastrophic, my package was not delivered to the delivery point I had chosen...I did not get my order in time for Christmas. I am very disappointed with the delivery company. If the delivery person is the same for a next order, I will think twice before ordering.

Always good products offered. A fast delivery. Just to note that it is a pity that the visual does not always correspond to the description, because it misleads the customer. (In other for the "blueberry paste"). It would be wise to pay attention to this to avoid any misunderstanding. E-mails remained unanswered, but the problem was solved by phone; i.e. waiting for reimbursement and reception of a new box .... for the 5 stars.

Problem with the delivery. The deliveryman did not find the relay package indicated in the order, so he was late and was delivered in another relay.

Very fast shipping. Quality product. But do not know the allergens in the products. Too bad. The family will enjoy it.

The products are as described, but they were not wrapped and the gift box was too small. Thus, I would not order there again.

Very good, very fast. But one of the ingredients ordered and paid for, was not in the package delivered. I've sent you an email and I still haven't had an answer... Thanks in advance

Package arrived partially opened, gift box damaged inside the package.bottles of beer (well protected) and gin have resisted

The carrier is lamentable.

I have not received the entire order (two boxes are missing) and no notice from you for the balance...

I ordered a pack of 5 cans of amber and 5 cans of gold when I received 9 amber and 1 gold. Not to mention that 80% of the cans are well dented while well packaged. In short they have refourgués me what they do not expose in sale to the public. Very disappointed

No problem on the product, but delivery via GLS catastrophic, not in the center indicates, requiring several intervention to recover the package

A part of the delivery arrived normally. On the other hand the carrier for the frozen products did not respect the delivery instructions and did not warn us.

The maple sugar I ordered was ok, but the Sortilège "maple cream" (poor little sister to the "Coureur des bois" version) was not great at all. It was more like cream of bad whiskey washed down with water, flavored with a maple syrup *flavor* and not the real thing.

The 5 metal containers for the maple syrup are all pressed in. 3 of 5 cookie wrappers are also pressed in. They were supposed to be gifts!

Arrived in due form but the box offered is unfortunately very damaged

Offering an empty gift box and letting the order think it's a box of cakes is borderline, when will the next order be ????

The top is whiskey

High prices