Customer reviews of Les Trésors d’Érable

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 8 028 published reviews

Summary of reviews

Les Trésors d'Érable consistently delivers fast shipping and careful packaging, with many reviews noting orders arrive on time and items arrive well-protected or in good condition, including well-packaged parcels and intact jugs. Customers frequently highlight the quality of maple syrup and other products, mentioning that the flavors match expectations and, in some cases, recall experiences from Canada; several describe the products as delicious and the peanut butter and caramel scents as notable positives. The service is described as reliable and attentive, with smooth ordering experiences, clear tracking, and prompt processing, leading to repeated recommendations and satisfaction with future orders. Overall, customers praise dependable delivery, strong product quality, and responsive customer service that reinforces trust and repeat purchases.

All reviews

C
Catherine L.
Rating: 5 out of 5
following a purchase from 19/08/2026
I received my order quickly and I am very satisfied.
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Chénila J.
Rating: 5 out of 5
following a purchase from 18/08/2026
Top I recommend
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Liotta A.
Rating: 5 out of 5
following a purchase from 20/08/2026
Perfect
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Claude Pascal M.
Rating: 5 out of 5
following a purchase from 15/08/2026
Nothing negative to say, order delivered quickly, products well packaged and good.
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Mario Antonio I.
Rating: 5 out of 5
following a purchase from 14/08/2026
VERY WELL THANK YOU
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Muriel C.
Rating: 5 out of 5
following a purchase from 17/08/2026
Perfect Good products.
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Jean-Yves L.
Rating: 5 out of 5
following a purchase from 17/08/2026
Perfect
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Isabelle B.
Rating: 5 out of 5
following a purchase from 07/08/2026
As usual, nothing to complain about. The package took some time but there was nothing urgent. And everything arrived in good condition because the products were very well packaged. Isabelle
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Adrian V.
Rating: 5 out of 5
following a purchase from 09/08/2026
Super cool follow-up, everything arrived well and in good condition
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Leonardo R.
Rating: 5 out of 5
following a purchase from 13/08/2026
I received my maple coffee and my Morbleu rum super well packaged and in 3 or 4 days so great
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Badoil C.
Rating: 5 out of 5
following a purchase from 10/08/2026
Perfect and meets my expectations
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Dominique H.
Rating: 5 out of 5
following a purchase from 12/08/2026
I am very satisfied. My two bottles of whiskey with maple syrup arrived very quickly, impeccably packaged. I highly recommend.
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Fabien S.
Rating: 5 out of 5
following a purchase from 09/08/2026
Order sent quickly. Quality products.
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Régine D.
Rating: 5 out of 5
following a purchase from 10/08/2026
Very fast delivery Impeccable packaging Products meet my expectations
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Fabrice R.
Rating: 5 out of 5
following a purchase from 10/08/2026
very satisfied I will recommend without problems
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Jean-Christophe G.
Rating: 3 out of 5
following a purchase from 28/06/2026
I did not receive one of the products in my package... Despite my call and complaint on the site... I still have not received a response... We will attribute this to the summer... But I would like a response one day...
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Anri M.
Rating: 1 out of 5
following a purchase from 24/07/2026
My order was returned to the seller by DPD. Since then, I have contacted the seller several times, asking them to resend the order or refund my money. Unfortunately, I have not received any response from them at all. A parcel being returned by the delivery service can happen, but it is very disappointing that the seller then fails to respond or offer a solution.
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Maud B.
Rating: 5 out of 5
following a purchase from 07/08/2026
Nothing
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Karine P.
Rating: 4 out of 5
following a purchase from 07/08/2026
Good experience. Well packaged products
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Jean-François A.
Rating: 1 out of 5
following a purchase from 08/08/2026
There is no after-sales service. I’ve been waiting for a response so I can return an item for 10 days.
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Ludovic D.
Rating: 5 out of 5
following a purchase from 05/08/2026
Order without worry. Package perfectly conditioned.
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Rachel R.
Rating: 5 out of 5
following a purchase from 05/08/2026
Excellent!
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Dominique C.
Rating: 5 out of 5
following a purchase from 08/08/2026
Received on time but why did I receive a message from Amazon Pay saying that the seller canceled the order and that I would be refunded when I have indeed received my order
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Rebecchi A.
Rating: 4 out of 5
following a purchase from 06/08/2026
good products
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Helene S.
Rating: 1 out of 5
following a purchase from 26/07/2026
Hello, I am absolutely dissatisfied with this order, placed on 26/07/2026, which included a pack of 5 boxes of Maple Celebration biscuits. When checking the products, I noticed that the date indicated on each of the 5 boxes was June 23, 2026. I therefore received biscuits in July 2026 whose date had already passed. These 5 boxes had been purchased as gifts. Obviously, it is impossible for me to give biscuits with an expired date as a gift. I therefore consider the product I received to be non-compliant, and I ask you to offer me a solution for the 5 boxes, either by replacing them with products that are still within their best-before date or, failing that, by issuing a full refund for the pack. I would like to point out that I do not wish to have to pay return shipping costs for a product that was sold to me after its date had already passed. Please let me know as soon as possible what you intend to do about this. Kind regards,
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Emmanuel M.
Rating: 5 out of 5
following a purchase from 03/08/2026
Simple to order, quick to deliver, very good. I recommend.
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Lionel F.
Rating: 5 out of 5
following a purchase from 05/08/2026
Nothing to complain about, product in line with our expectations and fast delivery
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Fred M.
Rating: 5 out of 5
following a purchase from 01/08/2026
Ok
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Audrey D.
Rating: 3 out of 5
following a purchase from 13/07/2026
Order received well but with an error. I sent an email as well as an inquiry on the site and received no response. It's a shame not to offer good after-sales service to customers.
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Laurence S.
Rating: 4 out of 5
following a purchase from 14/07/2026
The products are amazing and the shipping is fast. The only downside is the shipping costs are a bit high.
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Mythou M.
Rating: 5 out of 5
following a purchase from 28/07/2026
A very beautiful discovery. A speed of execution very appreciated. Thank you
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Cus C.
Rating: 5 out of 5
following a purchase from 29/07/2026
Completely addicted to cakes...
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Isabelle M.
Rating: 5 out of 5
following a purchase from 28/07/2026
fast delivery, products as described and always so good!
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Christine L.
Rating: 5 out of 5
following a purchase from 24/07/2026
Plenty of quality products that remind us of this beautiful country. Thank you
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Marie L.
Rating: 5 out of 5
following a purchase from 22/07/2026
Always satisfied with my orders! Serious and respectful of our orders
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Gabriela J.
Rating: 5 out of 5
following a purchase from 28/07/2026
Smooth process, everything is great, thank you
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Tonnie N.
Rating: 4 out of 5
following a purchase from 23/07/2026
Extremely carefully packed and fast delivery
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Lionel R.
Rating: 1 out of 5
following a purchase from 24/07/2026
I received products that had expired 4 months ago. I wrote to customer service and am still waiting for their response!
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Alain D.
Rating: 5 out of 5
following a purchase from 24/07/2026
Perfect
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Yvette J.
Rating: 5 out of 5
following a purchase from 28/07/2026
An excellent shop with delicious products
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