/10
★★★★★
based on 6255 reviews published
★★★★★
based on 6255 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
Very good cookie but the price of delivery is too high.
Francis R.
purchased on 11/03/2023
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3
/5
★★★☆☆
One of the 2 boxes containing the bottles of whisky was damaged. It's a pity when you know that these are boxes that we want to offer and that the boxes are invoiced.
Laurence M.
purchased on 03/03/2023
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3
/5
★★★☆☆
I ordered a nice box of Sortilège cream whiskey. Visually I was supposed to receive a beautiful black bottle with a maple leaf on it. At the reception I discover a banal bottle all black without leaf, box exploded fortunately the glasses were packed separately. This box was a gift to offer, I was really disappointed, I will not recommend.
Anaïs O.
purchased on 23/02/2023
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3
/5
★★★☆☆
There was a problem of delivery from 24 to 48h, we passed to 7 days. Your products are excellent, remains the gin to taste but delivery 24 to 48h we passed to 7 days. Scalded cat fears cold water
Jean-pierre V.
purchased on 31/01/2023
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3
/5
★★★☆☆
I am missing two packages of chocolate cookies not received make the package and already reported Thank you for seeing and answering me because I paid in full
Fabienne B.
purchased on 30/01/2023
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3
/5
★★★☆☆
Beautiful products that unfortunately are not readily available if you do not live in or near a major city.
Sophie K.
purchased on 23/01/2023
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3
/5
★★★☆☆
Since a few months, the mention GOLDEN TASTE is no longer engraved on the box but replaced by a sticky label. Inside the syrup is BORNE with a pronounced taste that I like much less. I have the feeling to have been deceived. It is unpleasant.
Jean-pierre C.
purchased on 08/01/2023
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3
/5
★★★☆☆
Hello. I am quite happy with my order but I am still one to have received a batch of cookies with an expiration date so short. That is to say almost 1 month before eating the cookies. While I brought back 3 weeks ago from Canada, the same brand and they have an expiration date of several months.
Aurore B.
purchased on 05/01/2023
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2
/5
★★☆☆☆
I order on this site for a specific brand of maple syrup. Not available individually... So I order the batch of 5 which is available. And the opening of the package I have a copy of the syrup that I ordered and 4 of another brand. Commercial manipulation, hello.
Vincent C.
purchased on 29/12/2022
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2
/5
★★☆☆☆
Big problem with the deliveryman GLS. My parcel went back to the supplier without me being informed (the supplier was not informed either!!) Great reactivity from Maple Treasures. The delivery was catastrophic, my package was not delivered to the delivery point I had chosen...I did not get my order in time for Christmas. I am very disappointed with the delivery company. If the delivery person is the same for a next order, I will think twice before ordering.
Orelie S.
purchased on 20/12/2022
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3
/5
★★★☆☆
Always good products offered. A fast delivery. Just to note that it is a pity that the visual does not always correspond to the description, because it misleads the customer. (In other for the "blueberry paste"). It would be wise to pay attention to this to avoid any misunderstanding. E-mails remained unanswered, but the problem was solved by phone; i.e. waiting for reimbursement and reception of a new box .... for the 5 stars.
Valérie C.
purchased on 15/12/2022
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3
/5
★★★☆☆
Problem with the delivery. The deliveryman did not find the relay package indicated in the order, so he was late and was delivered in another relay.
Véronique J.
purchased on 10/12/2022
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3
/5
★★★☆☆
Very fast shipping. Quality product. But do not know the allergens in the products. Too bad. The family will enjoy it.
Frederique C.
purchased on 10/12/2022
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2
/5
★★☆☆☆
The products are as described, but they were not wrapped and the gift box was too small. Thus, I would not order there again.
Ronja H.
purchased on 06/12/2022
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3
/5
★★★☆☆
Very good, very fast. But one of the ingredients ordered and paid for, was not in the package delivered. I've sent you an email and I still haven't had an answer... Thanks in advance
Rémi H.
purchased on 02/12/2022
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3
/5
★★★☆☆
Package arrived partially opened, gift box damaged inside the package.bottles of beer (well protected) and gin have resisted
Francois T.
purchased on 01/12/2022
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3
/5
★★★☆☆
The carrier is lamentable.
Frida R.
purchased on 27/11/2022
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3
/5
★★★☆☆
I have not received the entire order (two boxes are missing) and no notice from you for the balance...
Roland B.
purchased on 25/11/2022
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Answer from Les Trésors d’Érable
Guten Morgen,
Sie müssen sich per E-Mail oder Telefon an den Kundendienst wenden. Mit freundlichen Grüßen
Sie müssen sich per E-Mail oder Telefon an den Kundendienst wenden. Mit freundlichen Grüßen
3
/5
★★★☆☆
I ordered a pack of 5 cans of amber and 5 cans of gold when I received 9 amber and 1 gold. Not to mention that 80% of the cans are well dented while well packaged. In short they have refourgués me what they do not expose in sale to the public. Very disappointed
Jean-pascall N.
purchased on 20/11/2022
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3
/5
★★★☆☆
No problem on the product, but delivery via GLS catastrophic, not in the center indicates, requiring several intervention to recover the package
Thierry O.
purchased on 20/11/2022
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3
/5
★★★☆☆
A part of the delivery arrived normally. On the other hand the carrier for the frozen products did not respect the delivery instructions and did not warn us.
Lionel B.
purchased on 20/11/2022
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3
/5
★★★☆☆
The maple sugar I ordered was ok, but the Sortilège "maple cream" (poor little sister to the "Coureur des bois" version) was not great at all. It was more like cream of bad whiskey washed down with water, flavored with a maple syrup *flavor* and not the real thing.
Louise F.
purchased on 14/11/2022
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3
/5
★★★☆☆
The 5 metal containers for the maple syrup are all pressed in. 3 of 5 cookie wrappers are also pressed in. They were supposed to be gifts!
Detlef R.
purchased on 15/11/2022
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3
/5
★★★☆☆
Arrived in due form but the box offered is unfortunately very damaged
Samantha D.
purchased on 13/11/2022
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3
/5
★★★☆☆
Offering an empty gift box and letting the order think it's a box of cakes is borderline, when will the next order be ????
Lionel D.
purchased on 06/11/2022
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3
/5
★★★☆☆
The top is whiskey
Prunes L.
purchased on 25/10/2022
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3
/5
★★★☆☆
High prices
Nadine M.
purchased on 24/10/2022
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3
/5
★★★☆☆
Quality product, easy to order, but the delivery is not great, 2 times damaged package
Guy M.
purchased on 15/10/2022
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2
/5
★★☆☆☆
As per the emails sent and the dispute opened with psypal, I was charged shipping costs despite having spent more than 44.00 euros. I don't think I will buy anything else from you. Regards
Vincenzo M.
purchased on 09/10/2022
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Answer from Les Trésors d’Érable
bonjour, les frais de port sont offerts en Italie à partir de 99€ et non 44€, c'est indiqué sur le site, cordialement
3
/5
★★★☆☆
The delivery is still a problem, GLS is not allowed to drop the packages on the proposed site... my package is wandering several days before finally arriving at my home at my request... We must remove this site from the proposals ... thank you ... otherwise, the products are top ...
Pascale G.
purchased on 06/09/2022
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