9.7/10
★★★★★
based on 33091 reviews published

Latest neutral customer reviews

3 /5
★★★☆☆

Disappointed with this delivery, because this ball of cotton has an amount of joins and knots more than normal. I hadn't encountered this with the previously ordered blue color.

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
3 /5
★★★☆☆

I love all the tutorials about wool, but I don't think it's fair that we have to pay 29 euros for a tutorial when we buy everything needed to make, for example, the mosaic blanket in your shop. For the rest, nothing to say. Best regards.

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order and for sharing your opinion. However, we would like to clarify that the price of the tutorial you ordered is less than half of what you indicated and that during the promotional period, it was offered for free for any order placed during that time. Best regards.
3 /5
★★★☆☆

This time I ordered cream trapilho, perfect thickness, and in the middle, the thread is very fine, I had to stop my project...

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. The TrapiXL is an imperfect product, it may have knots, differences in thickness, materials, holes, etc. Moreover, we marked it in red on the page of this range.
2 /5
★★☆☆☆

I find that deliveries are very, very long. I ordered and paid 10 days ago and still received nothing.

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
3 /5
★★★☆☆

The delivery is way too slow. I still don't have my package.

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. Your package is already available at the pickup point you selected. It arrived within the estimated delivery time for the transport option you chose. For any additional information, please do not hesitate to contact us at the following email address: [email protected]. Best regards.
3 /5
★★★☆☆

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. We noticed that you rated your shopping experience with one star. Can you tell us more, a complete review would be great for us to improve and deserve, why not, 5 stars. Best regards.
2 /5
★★☆☆☆

Very disappointed with my last order regarding a color

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. We had an email exchange with you in which we clarified this issue. We understand that the color may not suit you, however, it is exactly the same as the one you can see in the images of the item in question in our shop. Best regards.
2 /5
★★☆☆☆

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. We see that you rated your shopping experience 2 stars. We would like to know more, in order to continue improving and perhaps, for your next order, deserve a 5-star rating. Best regards.
3 /5
★★★☆☆

I did not receive my order

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
3 /5
★★★☆☆

To have the possibility to buy the wools by paying by check

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Answer from Lidia Crochet Tricot
Hello, Since we are located in Spain, this is not possible. However, we offer a multitude of payment methods in the store. Best regards.
3 /5
★★★☆☆

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. We noticed that you rated your shopping experience three stars. Can you tell us more, a complete review would be great for us to improve and deserve, why not, 5 stars. Best regards.
2 /5
★★☆☆☆

Speeding up the processing of orders would be a good way to improve. I would like to evaluate your services but I still have not received the items ordered on 11/06...

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
3 /5
★★★☆☆

Still no response to my email sent on 14/06 regarding my order 161939???

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. Did you contact us at this email? : [email protected]
3 /5
★★★☆☆

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3 /5
★★★☆☆

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2 /5
★★☆☆☆

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3 /5
★★★☆☆

I am satisfied with your products but the delivery times are not really respected because for my part, I was told 3 days, it has been 6 days and I still have not received my package, so for me it is a minus

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
3 /5
★★★☆☆

Trapi xl.. not regular.. different thickness., so not great, including a lot of knots

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. It's normal with the TrapiXL, it's a recycled product, we indicate this in red on the shop. Best regards.
3 /5
★★★☆☆

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2 /5
★★☆☆☆

I was not informed of the delivery time when ordering and 8 days later, I still have not received it.

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
3 /5
★★★☆☆

Quality yarn. I really like Lidia's tutorials but the delivery is really deplorable. Only assured by DPD. 2 weeks of waiting and delivery still not arrived. Rescheduled deliveries not respected despite calling DPD headquarters.

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
2 /5
★★☆☆☆

Very long delivery time. Order placed on May 27, delivered on June 06.

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
3 /5
★★★☆☆

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3 /5
★★★☆☆

Restocking time

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3 /5
★★★☆☆

The package has not arrived

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues please contact us directly at this address so we can assist you: [email protected] Best regards.
3 /5
★★★☆☆

Hello Lidia I was disappointed with this order because the cotton was finer than the one I had ordered before and regarding the delivery I had to go down from my place to pick up my package when I had requested home delivery and paid for it

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3 /5
★★★☆☆

I ordered white baby yarn but when I received it, it was cream. I am disappointed and the carrier announced a delivery day, I received it 3 days later.

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. We have checked your order but we do not find any baby yarn in your order. What thread and what color is it?
3 /5
★★★☆☆

The wool seems to be of good quality but the proposed models lack explanations, for example, used stitches and difficulty level.

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Answer from Lidia Crochet Tricot
Hello, You have our tutorial website, with a choice of over 1000 tutorials, for all levels of difficulty, starting with stitches and also, with very difficult tutorials. https://lidiacrochettricot.org Best regards.
2 /5
★★☆☆☆

Some colors literally change from one dye lot to another. I understand there can be a slight difference, but in the case of enchanted cotton no. 302, it's the color that is different!

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Answer from Lidia Crochet Tricot
Hello, We thank you for your orders. Indeed, the last production of Enchanté does not have exactly the same dye lots as the previous one. We have updated the photos. We cannot guarantee the same dye lots, especially when this cotton is made once a year, approximately. On the same order, you will always have the same colors, but on spaced orders, that can never be guaranteed. Best regards.
3 /5
★★★☆☆

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3 /5
★★★☆☆

The cotton cakes are not of good quality. The threads split, there are knots.

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Answer from Lidia Crochet Tricot
Hello, Thank you for your orders. Which yarn did you have issues with? With the Amazon cotton yarn?
3 /5
★★★☆☆

I was disappointed twice. The first time by the thickness of the cotton, and the second time the color batches were not the same as the previous order.

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Answer from Lidia Crochet Tricot
Hello, Thank you for your orders. Indeed, the batches can change between different orders. We cannot produce a yarn with exactly the same batches every time.
3 /5
★★★☆☆

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3 /5
★★★☆☆

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3 /5
★★★☆☆

Delivery problem.

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
3 /5
★★★☆☆

Hello, you should improve in receiving packages, as we did not move all day and we did not receive the order, so rescheduling, especially since there was my phone number

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
3 /5
★★★☆☆

I bought handles, super pretty and of super good quality, however I also bought red OMY yarn and I am very disappointed, you can see the white stuffing through it and the bag therefore looks worn and I don't think it will last over time.

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2 /5
★★☆☆☆

I made an order giving the same address as last time and yet I did not receive my order while it has been debited.

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. We have responded to your complaint. Indeed there was an incident in the delivery, we have indicated the procedure to follow. The package is not lost. Best regards.
3 /5
★★★☆☆

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3 /5
★★★☆☆

Product sent quickly but my package has been in transit for 9 days

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