★★★★★
based on 33091 reviews published
Latest neutral customer reviews
Disappointed with this delivery, because this ball of cotton has an amount of joins and knots more than normal. I hadn't encountered this with the previously ordered blue color.
I love all the tutorials about wool, but I don't think it's fair that we have to pay 29 euros for a tutorial when we buy everything needed to make, for example, the mosaic blanket in your shop. For the rest, nothing to say. Best regards.
This time I ordered cream trapilho, perfect thickness, and in the middle, the thread is very fine, I had to stop my project...
I find that deliveries are very, very long. I ordered and paid 10 days ago and still received nothing.
The delivery is way too slow. I still don't have my package.
-
Very disappointed with my last order regarding a color
-
I did not receive my order
To have the possibility to buy the wools by paying by check
-
Speeding up the processing of orders would be a good way to improve. I would like to evaluate your services but I still have not received the items ordered on 11/06...
Still no response to my email sent on 14/06 regarding my order 161939???
-
-
-
I am satisfied with your products but the delivery times are not really respected because for my part, I was told 3 days, it has been 6 days and I still have not received my package, so for me it is a minus
Trapi xl.. not regular.. different thickness., so not great, including a lot of knots
-
I was not informed of the delivery time when ordering and 8 days later, I still have not received it.
Quality yarn. I really like Lidia's tutorials but the delivery is really deplorable. Only assured by DPD. 2 weeks of waiting and delivery still not arrived. Rescheduled deliveries not respected despite calling DPD headquarters.
Very long delivery time. Order placed on May 27, delivered on June 06.
-
Restocking time
The package has not arrived
Hello Lidia I was disappointed with this order because the cotton was finer than the one I had ordered before and regarding the delivery I had to go down from my place to pick up my package when I had requested home delivery and paid for it
I ordered white baby yarn but when I received it, it was cream. I am disappointed and the carrier announced a delivery day, I received it 3 days later.
The wool seems to be of good quality but the proposed models lack explanations, for example, used stitches and difficulty level.
Some colors literally change from one dye lot to another. I understand there can be a slight difference, but in the case of enchanted cotton no. 302, it's the color that is different!
-
The cotton cakes are not of good quality. The threads split, there are knots.
I was disappointed twice. The first time by the thickness of the cotton, and the second time the color batches were not the same as the previous order.
-
-
Delivery problem.
Hello, you should improve in receiving packages, as we did not move all day and we did not receive the order, so rescheduling, especially since there was my phone number
I bought handles, super pretty and of super good quality, however I also bought red OMY yarn and I am very disappointed, you can see the white stuffing through it and the bag therefore looks worn and I don't think it will last over time.
I made an order giving the same address as last time and yet I did not receive my order while it has been debited.
-
Product sent quickly but my package has been in transit for 9 days