★★★★★
based on 34278 reviews published
Latest neutral customer reviews
Restocking time
The package has not arrived
Hello Lidia I was disappointed with this order because the cotton was finer than the one I had ordered before and regarding the delivery I had to go down from my place to pick up my package when I had requested home delivery and paid for it
I ordered white baby yarn but when I received it, it was cream. I am disappointed and the carrier announced a delivery day, I received it 3 days later.
The wool seems to be of good quality but the proposed models lack explanations, for example, used stitches and difficulty level.
Some colors literally change from one dye lot to another. I understand there can be a slight difference, but in the case of enchanted cotton no. 302, it's the color that is different!
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The cotton cakes are not of good quality. The threads split, there are knots.
I was disappointed twice. The first time by the thickness of the cotton, and the second time the color batches were not the same as the previous order.
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Delivery problem.
Hello, you should improve in receiving packages, as we did not move all day and we did not receive the order, so rescheduling, especially since there was my phone number
I bought handles, super pretty and of super good quality, however I also bought red OMY yarn and I am very disappointed, you can see the white stuffing through it and the bag therefore looks worn and I don't think it will last over time.
I made an order giving the same address as last time and yet I did not receive my order while it has been debited.
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Product sent quickly but my package has been in transit for 9 days
Pay attention to the quality of certain yarns, whose labels are misleading, regarding their thickness for example.
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I love it, but when I ask a question on the tutorial site, I never get a response. Too bad. Prices have increased. Too bad again
I have a problem I still haven't received my order
Delivery providers often late or lost packages.
I have not yet received my order
Order placed on March 28 and still not received. No one seems to know where my package has gone.
Hello, I still haven't received my order and no one has informed me about the delay in which I would receive it, it was marked delivered within 48 hours and I ordered more than a week ago.
Satisfied with my order but delivery times are way too long (order placed on Monday morning received on Saturday).
Condition of the package! and the shades that are not true to color!
The enthusiastic description of the product (raffy yarn) is not realistic. This yarn is absolutely not easy to work with and gives an ordinary result
2 balls of trapilho, announced 650 to 800g, one weighs 550g and the other 570g, The cream brown trapilho apart from the weight is a nice color and satisfactory thickness. As for the black, it's disappointing, the thread is very thin so unusable for a basket
Order nothing to complain about, too bad that when we send a message, certainly not to the right service, and following that we transfer it with the right email, there is no response. Having seen the rainbow blanket presented by the Knits of Gull, I must every time in thanks make the store or partners work. This will not prevent me from reordering if needed.
Out of the 7 cord skeins, I sacrificed 2, because right from the start of crocheting the skein was twisting and it wasn't pretty. I had to cut it in several places and untwist it. So a lot of patching. Not PRETTY
The package was supposed to be delivered yesterday but I didn't see anyone.
Making diagrams. The videos are good but full of ads and you always have to be on screen.
Delivery times
Difference in thickness in some skeins; and knots in others! Often out of stock, that's it!! Otherwise, it's not bad!!!
Transport delayed. And issues with my loyalty account
Quality wool is very average. I have already knitted with higher quality acrylic wools. I will not place another order.
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The package arrived dirty and sticky.
I am super happy. Generally, I give a maximum of stars, but here I have been out of Maya wool for a while and there is no date or news on the restocking.