★★★★★
based on 35074 reviews published
Latest neutral customer reviews
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Very disappointed with my last order regarding a color
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I did not receive my order
To have the possibility to buy the wools by paying by check
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Speeding up the processing of orders would be a good way to improve. I would like to evaluate your services but I still have not received the items ordered on 11/06...
Still no response to my email sent on 14/06 regarding my order 161939???
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I am satisfied with your products but the delivery times are not really respected because for my part, I was told 3 days, it has been 6 days and I still have not received my package, so for me it is a minus
Trapi xl.. not regular.. different thickness., so not great, including a lot of knots
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I was not informed of the delivery time when ordering and 8 days later, I still have not received it.
Quality yarn. I really like Lidia's tutorials but the delivery is really deplorable. Only assured by DPD. 2 weeks of waiting and delivery still not arrived. Rescheduled deliveries not respected despite calling DPD headquarters.
Very long delivery time. Order placed on May 27, delivered on June 06.
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Restocking time
The package has not arrived
Hello Lidia I was disappointed with this order because the cotton was finer than the one I had ordered before and regarding the delivery I had to go down from my place to pick up my package when I had requested home delivery and paid for it
I ordered white baby yarn but when I received it, it was cream. I am disappointed and the carrier announced a delivery day, I received it 3 days later.
The wool seems to be of good quality but the proposed models lack explanations, for example, used stitches and difficulty level.
Some colors literally change from one dye lot to another. I understand there can be a slight difference, but in the case of enchanted cotton no. 302, it's the color that is different!
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The cotton cakes are not of good quality. The threads split, there are knots.
I was disappointed twice. The first time by the thickness of the cotton, and the second time the color batches were not the same as the previous order.
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Delivery problem.
Hello, you should improve in receiving packages, as we did not move all day and we did not receive the order, so rescheduling, especially since there was my phone number
I bought handles, super pretty and of super good quality, however I also bought red OMY yarn and I am very disappointed, you can see the white stuffing through it and the bag therefore looks worn and I don't think it will last over time.
I made an order giving the same address as last time and yet I did not receive my order while it has been debited.
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Product sent quickly but my package has been in transit for 9 days
Pay attention to the quality of certain yarns, whose labels are misleading, regarding their thickness for example.
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I love it, but when I ask a question on the tutorial site, I never get a response. Too bad. Prices have increased. Too bad again
I have a problem I still haven't received my order
Delivery providers often late or lost packages.