9.7/10
★★★★★
based on 33091 reviews published

Latest neutral customer reviews

3 /5
★★★☆☆

Customer of Lidia crochet, never received a small gift like some in packages, put more trendy yarns, and give more explanations on the Lidia site, for example mixing yarns

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2 /5
★★☆☆☆

The yarn is great and the delivery time is short but I had to pay an additional CHF 26.00 to pick up my package at the post office and there was a bug on the site. I put several threads of different colors in the cart and received all my balls in one color

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Answer from Lidia Crochet Tricot
Hello, we thank you for your order. For any incident, please contact us at this address: [email protected] Best regards.
2 /5
★★☆☆☆

Hello, I have not received my order to this day.

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Answer from Lidia Crochet Tricot
Hello, We thank you for your order. Please contact us at this address for any incident: [email protected] Best regards.
3 /5
★★★☆☆

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3 /5
★★★☆☆

Package took longer than the announced deadline. Difficult tracking. Tutorial explanations are very clear, however the difficulty of working with the yarn had not been announced. Maybe express an average time for completion.

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2 /5
★★☆☆☆

Lidia's tutorials are exceptional! BRAVO! However, personally, the style wools and those for Christmas double a lot, and yet in her tutorial, the doubling is not visible at all. The pashmina and the BB are very good though.

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3 /5
★★★☆☆

Out of stock. Yarns that disappear and are replaced by more expensive ones. And the shipping costs that I find a bit expensive. Buttons that are not in the store, at least I didn't find any?

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3 /5
★★★☆☆

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3 /5
★★★☆☆

I regret the stock shortages, I've already asked twice to be informed by email, but nothing. The shipping costs I find exorbitant, almost OBLIGED to make a large order. The payment in several installments is very demanding, selfie, photo of the ID, when it works, I gave up and canceled.

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3 /5
★★★☆☆

Order well received after having traveled a lot in my city (Mondial Relay). Packaging intact but 2 balls not very clean out of 7; probably due to storage.

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Answer from Lidia Crochet Tricot
Hello, we thank you for your order. For any incident please contact us at this address so we can find a solution with you: [email protected]
2 /5
★★☆☆☆

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3 /5
★★★☆☆

Fast shipping. One of the skeins, the color does not match the displayed color, it seems that the photos on the site are edited with filters.

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. No, there are no filters on our photos, but the photos may display differently on the multitude of screens available on the market. It is impossible to provide a photo that will display exactly the same on all devices. Thank you for your understanding.
2 /5
★★☆☆☆

Too many hooks, she never responds in the comments. However, the yarns are splendid. The shipping costs are a bit high!!! No knitting tutorials for small summer tops, no tutorials for beach bags or anything all crochet, too bad I can't try the threads that go with it.

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Answer from Lidia Crochet Tricot
Hello, We thank you for your feedback, but it should be a review regarding the shopping experience in our store, and not the posts on Lidia's YouTube channel. Best regards.
3 /5
★★★☆☆

First order placed on June 9, today the 16th still not received! A bit long for 3 balls of yarn. Not sure if I will repeat the experience.

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us at this address: [email protected] Best regards.
2 /5
★★☆☆☆

A bag clasp was missing!

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. We apologize for this error. Please contact us at this address so we can resolve this issue: [email protected] We always have a solution for incidents. Best regards.
3 /5
★★★☆☆

Positive: Very fast delivery to the relay point; Negative: the photos of the colors of the Caprice yarn on the site do not show the gradients. For example, I bought color 22 which I thought was burgundy/pink, but in the end, there is dark gray in it; Same for color 24, seen as gray gradient, but in fact, it is green!! There should really be several photos of the yarn and especially a description with the dominant colors!! Very unhappy with this first purchase

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3 /5
★★★☆☆

The delivery was rather fast but, for an order of 70, the shipping costs could have been free. This is the case for online wool sites. Too bad

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Answer from Lidia Crochet Tricot
Hello, we thank you for your order. Delivery is free from 100 euros in France, however from 60 euros, for every 10 euros, the delivery price is reduced. Best regards.
2 /5
★★☆☆☆

The thread has nothing to do with raffia and it smells very strong. An unpleasant smell. It is very hard to work with, hurts the hands. The weight is way too heavy for a hat. I am very disappointed

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3 /5
★★★☆☆

On my ball of Caprice wool, for all the color changes I have a knot for the next color, not normal

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2 /5
★★☆☆☆

8 days since I ordered and still nothing received

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. Please contact us at this address: [email protected] We will check if there is an issue with your delivery. Best regards.
3 /5
★★★☆☆

Do not talk about a thread as being very soft when it is not the case.

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. The Maya thread is very soft. We do not understand why you say otherwise. Best regards.
3 /5
★★★☆☆

I was disappointed with my last order. Rafy is quite difficult to work with. I started and I am really having a lot of trouble.

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. It's normal with this type of yarn. It's not as easy as wool yarns. But it's not a defect. Best regards.
3 /5
★★★☆☆

Generally quite satisfied. Lidia is great and the wool is superb. Just a bit disappointed with the quality of the TrapiXL for the second consecutive order. Two or three really fine skeins. But I will obviously continue to order.

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3 /5
★★★☆☆

I still haven't received the order!!

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. Please contact us at this address for any issues with the carrier, so we can assist you: [email protected] Best regards.
3 /5
★★★☆☆

My order from 12.05.23 is still in transit. I don't find that normal. So the transport needs to be improved because sometimes very fast and sometimes ultra slow.

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. Please contact us at this address for any issues with the carrier, so we can assist you: [email protected] Best regards.
3 /5
★★★☆☆

Not easy to imagine the materials and colors… some disappointments

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3 /5
★★★☆☆

Delivery too long for the price paid

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. Your package was sent on 11/05. It was picked up on 12/05 and delivered in France, at the relay point on 17/05, which is 6 days (4 working days) after sending. It did not arrive late. You chose this delivery option, less expensive. A home delivery arrives even faster. Best regards.
3 /5
★★★☆☆

Orders should be sent by post to make it simpler. It's not easy to be available for delivery by a carrier, and by relay it's not always simple either

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2 /5
★★☆☆☆

Order of May 3 including 2 items. Upon receipt of the package on May 17, the tutorial for the Rafaelo Hat is missing, yet billed at 2.50 euros. I would appreciate it if you could send it to me by post. Thank you for your response

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Answer from Lidia Crochet Tricot
Hello, thank you for your order. You may have misunderstood, but the tutorials are not sent by package, but via download link. They are PDF files. Please contact us at this address, we will explain it to you in detail: [email protected] Best regards.
3 /5
★★★☆☆

Delivery too long

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3 /5
★★★☆☆

Many choices, materials, colors and supplies. Honest price ranges.

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2 /5
★★☆☆☆

Being attentive to your customers and protecting the merchandise

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. We have not noticed any complaints regarding this order. Can you please communicate the incident you had with your package? We checked the email exchanges, and we noticed two exchanges where we responded very quickly and each time we addressed your doubts (even made an addition to an order). So we do not understand the one-star review. Best regards.
3 /5
★★★☆☆

Reply to an email sent regarding an item and I still haven't received a response this greatly disappoints me yet I have placed several orders the image on the left is from the site and the one on the right is the photo I took after receiving the order best regards

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. Yes, it is the right color you received. This range has several colors in one ball, in the photo it has not been rolled the same as the one in your photo, but it is exactly the right color.
3 /5
★★★☆☆

Hello I placed my order on March 28 29 to this day I still haven't received anything this is the first time the delivery is so long

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Answer from Lidia Crochet Tricot
Hello, we thank you for your order. Please contact us at this address: [email protected] The packages arrive quickly, we will check if your package has been lost. Best regards.
2 /5
★★☆☆☆

I was not delivered the entirety of the order same n. 1. « hat rafaelo at 2.50. And M cord 01 has major defects and small delivery problems. Thank you for responding to me

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. The PDF tutorial is sent by PDF (so download link). For the issue with the M-cord please contact us at this address: [email protected] Best regards.
3 /5
★★★☆☆

Nothing is planned for returns. Very expensive postage. I will not order again. Too bad because I am delighted with the i cord

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. Returns are accepted within 14 days after receiving the package, but yes, return shipping costs are the responsibility of the customer. Best regards.
3 /5
★★★☆☆

Review for the packaging, some yarns need to be better protected. During my last order, the light colors weren't even packaged. Too bad.

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2 /5
★★☆☆☆

A ball wrapped stuck to the packaging label, resulting in a lot of waste. I have photos, but I can't send them to you. If needed, I can send them to you via Messenger. The cotton yarn included short lengths connected by knots.

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any issues please contact us at this address: [email protected] Best regards.
2 /5
★★☆☆☆

Respect the deadlines

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any incident with the delivery time please contact us at this address: [email protected] We send orders very quickly, if there is an issue it is during the final transport. Best regards.
2 /5
★★☆☆☆

I can't give 1* anyway, I can't rate as I've been waiting for my package for 22 days! It's impossible for me to rate the wool :-(( but I'm waiting for Mondial Relay to find my 17 balls I'm going to be on vacation soon...

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us at this address: [email protected] We thank you.