/10
★★★★☆
based on 1367 published reviews
★★★★☆
based on 1367 published reviews
Latest negative customer reviews
1/5
★☆☆☆☆
Order placed on December 07 with an announcement delivered before Christmas ... Delivery times on the site between 3 and 9 days. I received my sneakers on January 03, impossible to contact by phone the site, response by mail after 3 days and with a ready-made answer. Nice for a Christmas gift ... nothing to say about the sneakers on the other hand. Misleading advertising on the site about the delays.
Yoann B.
purchased on 07/12/2022
Translated review Answer from Limited Resell
Hello Yoann,
We sincerely apologize for the exceptionally long delay. Some deliveries may take longer than expected, depending on the rarity of the item ordered. In such cases, we keep our customers informed by sending an alert message. This is how we have proceeded with you.
We hope that, even with the delay, you were satisfied with your order.
Have a nice day and see you soon,
The Limited Resell team
We sincerely apologize for the exceptionally long delay. Some deliveries may take longer than expected, depending on the rarity of the item ordered. In such cases, we keep our customers informed by sending an alert message. This is how we have proceeded with you.
We hope that, even with the delay, you were satisfied with your order.
Have a nice day and see you soon,
The Limited Resell team
1/5
★☆☆☆☆
Package arrived torn and with a considerable delay.
Jean Francois M.
purchased on 07/12/2022
Translated review1/5
★☆☆☆☆
Order placed in November and delivered after Christmas
Valérie S.
purchased on 23/11/2022
Translated review1/5
★☆☆☆☆
Very disappointed one month to receive the article ordered for Christmas that I had to go and get. No answer to my emails before 15 days nor any possibility to reach them by phone. I was supposed to have a gift and I got nothing. I will not repeat the experience.
Elia A.
purchased on 30/11/2022
Translated review Answer from Limited Resell
Hello Elia,
We sincerely apologize for the exceptionally long delay. Some deliveries may take longer than expected, depending on the rarity of the item ordered. In such cases, we keep our customers informed by sending an alert message. This is how we have proceeded with you.
We hope that, even with the delay, you were satisfied with your order.
Have a nice day and see you soon,
The Limited Resell team
We sincerely apologize for the exceptionally long delay. Some deliveries may take longer than expected, depending on the rarity of the item ordered. In such cases, we keep our customers informed by sending an alert message. This is how we have proceeded with you.
We hope that, even with the delay, you were satisfied with your order.
Have a nice day and see you soon,
The Limited Resell team
1/5
★☆☆☆☆
Niet ontvangen
Maaike L.
purchased on 21/11/2022
1/5
★☆☆☆☆
Very long delay 3 weeks after ordering, still not delivered and impossible to contact someone.
Michel C.
purchased on 22/11/2022
Translated review1/5
★☆☆☆☆
Delivery time too long
Fatou M.
purchased on 27/08/2022
Translated review Answer from Limited Resell
Hello Fatou,
We apologize for the delay in your order. We sell rare pairs in limited editions. In this context, lead times may be longer depending on the rarity of the model and the size chosen. Our team is actively working to improve this situation!
Have a nice day,
The Limited Resell team
We apologize for the delay in your order. We sell rare pairs in limited editions. In this context, lead times may be longer depending on the rarity of the model and the size chosen. Our team is actively working to improve this situation!
Have a nice day,
The Limited Resell team
1/5
★☆☆☆☆
More than 1 month of delivery, and to receive his pair with defects (tongue disconnected, writing erased in another place, and logo damaged !!!!) More than disappointed, we put money in a pair that is certified by hand and it arrives damaged !!!!
Alexandre F.
purchased on 16/08/2022
Translated review Answer from Limited Resell
Dear Alexandre,
Thank you for taking the time to share your experience. We are sorry to hear that your experience did not live up to your expectations. However, this was an exceptional case and we will do our best not to let it happen again. If you would like to let us know more about your problem, please do not hesitate to contact our customer service department. We'd also be delighted to make a difference if you'd like to give us a second chance in the future.
A very nice day from the Limited Resell team
Thank you for taking the time to share your experience. We are sorry to hear that your experience did not live up to your expectations. However, this was an exceptional case and we will do our best not to let it happen again. If you would like to let us know more about your problem, please do not hesitate to contact our customer service department. We'd also be delighted to make a difference if you'd like to give us a second chance in the future.
A very nice day from the Limited Resell team
1/5
★☆☆☆☆
The shoes are in conformity but the delivery was very long, one month. So I missed my son's birthday present! The communication of the site is also bad!
Linda D.
purchased on 01/08/2022
Translated review Answer from Limited Resell
Hello Linda,
We apologize for the delay in your order. We sell rare pairs from limited editions. In this context, lead times may be longer depending on the rarity of the model and size you have ordered.
Have a nice day,
The Limited Resell team
We apologize for the delay in your order. We sell rare pairs from limited editions. In this context, lead times may be longer depending on the rarity of the model and size you have ordered.
Have a nice day,
The Limited Resell team
1/5
★☆☆☆☆
Delivery not respected 17 day wait when it was 3 to 8 business days ... disappointed my wife did not receive her birthday gift on time.
André D.
purchased on 02/08/2022
Translated review Answer from Limited Resell
Hello André,
We apologize for the delay in your order. We sell rare pairs in limited editions. In this context, lead times may be longer depending on the rarity of the model and size you have ordered.
Have a nice day,
The Limited Resell team
We apologize for the delay in your order. We sell rare pairs in limited editions. In this context, lead times may be longer depending on the rarity of the model and size you have ordered.
Have a nice day,
The Limited Resell team
1/5
★☆☆☆☆
Ordered on 29/07, received on 08/09.
Kabi A.
purchased on 29/07/2021
Translated review Answer from Limited Resell
Kabi,
Because we sell rare sneakers, delivery times can sometimes be longer, depending on the pair and size chosen. Please be assured that we will make every effort to improve this situation.
We look forward to seeing you again!
Because we sell rare sneakers, delivery times can sometimes be longer, depending on the pair and size chosen. Please be assured that we will make every effort to improve this situation.
We look forward to seeing you again!
1/5
★☆☆☆☆
They sent me the wrong size and didn't reply to my messages.
Nadia M.
purchased on 01/12/2020
Translated review1/5
★☆☆☆☆
Good article but waiting time too long
Stephane G.
purchased on 29/03/2021
Translated review1/5
★☆☆☆☆
Order placed on 17/02, delivered on 31/03. Very little communication, if we do not raise, we do not receive information. The authentication of the first pair began on March 3, then there was a problem on this one. A second one arrived and here we are again for a new and long authentication... in short very disappointed of this experience which I think will be the last one.
Wassim G.
purchased on 17/02/2021
Translated review1/5
★☆☆☆☆
Reactivity 0
Marine L.
purchased on 25/02/2021
Translated review1/5
★☆☆☆☆
I placed an order for a second item already 1 month ago and I still haven't received anything and no answer from the customer service.
Saraa B.
purchased on 11/05/2020
Translated review1/5
★☆☆☆☆
I placed 2 orders, one delivered, perfect ... the second no news, no possibility to call back the site, no response to emails, no visibility. Disappointed!
Christophe V.
purchased on 16/12/2019
Translated review