8.9/10
★★★★☆
based on 1367 published reviews

Latest neutral customer reviews

3/5
★★★☆☆
Too happy with my order
Reviewer icon
Lauriane R.(acheteur vérifié)
purchased on 17/01/2023 
Translated review
2/5
★★☆☆☆
Delivery time not respected, defect on the model very disappointed
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Fatiha E.(acheteur vérifié)
purchased on 11/01/2023 
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Answer from Limited Resell
Dear Fatiha,

We're sorry to hear that your visit to us did not go as planned. In order to provide you with a better experience in the future, we would like to deal with your problem more thoroughly. To this end, please contact our customer service team, who will endeavor to respond to you as soon as possible.

We look forward to hearing from you,

The Limited Resell team
3/5
★★★☆☆
Product conforms and well packaged... but delivery is really too long, more than 3 weeks...
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Marine G.(acheteur vérifié)
purchased on 12/01/2023 
Translated review
Answer from Limited Resell
Hello Marine,

We apologize for the delay in your order. We sell rare pairs in limited editions. In this context, lead times may be longer depending on the rarity of the model and the size chosen. We're also delighted to hear that your experience has been a positive one! We look forward to seeing you again 🙂

Have a nice day,

The Limited Resell team
2/5
★★☆☆☆
Perfect product, but delay much longer than announced! Too bad, you have to do it 2 months in advance if you want to make a gift .....
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Eldar I.(acheteur vérifié)
purchased on 02/01/2023 
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Answer from Limited Resell
Hello Eldar,

We apologize for the delay in your order. We sell rare pairs in limited editions. In this context, lead times may be longer depending on the rarity of the model and the size chosen. We're also delighted to hear that your experience has been a positive one! We look forward to seeing you again 🙂

Have a nice day,

The Limited Resell team
3/5
★★★☆☆
Doubt on the authenticity because I have several Air Jordan models in 12.5 US that fit me perfectly and this one is slightly too small ...
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François N.(acheteur vérifié)
purchased on 04/01/2023 
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Answer from Limited Resell
François,

We want to assure you that all our sneakers are 100% authentic. We work with reputable suppliers and follow strict quality control procedures to guarantee the authenticity and quality of our products. If you have any further questions or require assistance, please do not hesitate to contact us.

Have a wonderful day!

The Limited Resell team.
2/5
★★☆☆☆
Perfect. The pair is super beautiful, fits perfectly, very comfortable. I was skeptical at first because it seemed small but nothing to say. I love it! 🥰
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Ouijdene A.(acheteur vérifié)
purchased on 08/01/2023 
Translated review
Answer from Limited Resell
Hello Ouijdene,

We do our utmost to bring you complete satisfaction. We're delighted to see that our work has paid off. We hope this first experience with us is just the beginning of a long story!

Have a nice day,

The Limited Resell team
3/5
★★★☆☆
The pairs are good but the wait is too long I received but pairs in 1 month
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Aymeric L.(acheteur vérifié)
purchased on 25/12/2022 
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Answer from Limited Resell
Dear Aymeric,

The whole team is delighted to hear that you are satisfied with your pair and with our services. Please be assured that we have taken note of your criticism concerning the processing time of your order and that we are actively working to improve this point.

Have a nice day!
3/5
★★★☆☆
The product is not comfortable and very narrow at the foot level. I would like to return it! 250€ for a sneaker, it stings and it's very disappointing. The insole is not detachable, the tongue of the foot is 2mm thick. Nike a shame, it's not the Jordan of 1980!
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Franck C.(acheteur vérifié)
purchased on 08/01/2023 
Translated review
3/5
★★★☆☆
Package received much too late, almost 3 weeks!
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Aznive T.(acheteur vérifié)
purchased on 08/01/2023 
Translated review
Answer from Limited Resell
Hello Aznive
We sincerely apologize for the exceptionally long delay. Some deliveries may take longer than expected, depending on the rarity of the item ordered. In such cases, we keep our customers informed by sending an alert message. This is how we have proceeded with you.

We hope that, even with the delay, you were satisfied with your order.

Have a nice day and see you soon,

The Limited Resell team
2/5
★★☆☆☆
Too many delays between the order and the reception of the product (almost 1 month). Not at all reachable by phone.
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Fabienne T.(acheteur vérifié)
purchased on 23/12/2022 
Translated review
Answer from Limited Resell
Hello Fabienne,
We sincerely apologize for the exceptionally long delay. Some deliveries may take longer than expected, depending on the rarity of the item ordered. In such cases, we keep our customers informed by sending an alert message. This is how we have proceeded with you.

We hope that, even with the delay, you were satisfied with your order.

Have a nice day and see you soon,

The Limited Resell team
3/5
★★★☆☆
Delivery a little long but product at the top! The only drawback is the lack of response from my email regarding a question I had
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Aloïs A.(acheteur vérifié)
purchased on 01/01/2023 
Translated review
Answer from Limited Resell
Dear Aloïs,

The whole team is delighted to hear that you are satisfied with your pair and with our services. Please know that we have taken note of your criticism concerning the response times of our customer service department and that we are actively working to improve this point.

We look forward to seeing you again!
2/5
★★☆☆☆
Delivery time too long
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Mbark K.(acheteur vérifié)
purchased on 21/12/2022 
Translated review
Answer from Limited Resell
Mbark,
We sincerely apologize for the exceptionally long delay. Some deliveries may take longer than expected, depending on the rarity of the item ordered. In such cases, we keep our customers informed by sending an alert message. This is how we have proceeded with you.

We hope that, even with the delay, you were satisfied with your order.

Have a nice day and see you soon,

The Limited Resell team
3/5
★★★☆☆
Estimated delivery time of 1 week basic...I waited 1 month. I did however receive the pair in good condition.
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Sarah B.(acheteur vérifié)
purchased on 14/12/2022 
Translated review
Answer from Limited Resell
Hello Sarah,

We apologize for the delay in your order. We sell rare pairs in limited editions. In this context, lead times may be longer depending on the rarity of the model and the size chosen. We're also delighted to hear that your experience has been a positive one! We look forward to seeing you again 🙂

Have a nice day,

The Limited Resell team
3/5
★★★☆☆
Quality product but the delay was very long: 1 month of waiting. I had to call again to get news or to make sure that the process was moving forward in terms of preparation.
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Laetitia T.(acheteur vérifié)
purchased on 08/12/2022 
Translated review
Answer from Limited Resell
Hello Laetitia,

We apologize for the delay in your order. We sell rare pairs from limited editions. In this context, lead times may be longer depending on the rarity of the model and the size chosen. We're also delighted to hear that your experience has been a positive one! We look forward to seeing you again 🙂

Have a nice day,

The Limited Resell team
3/5
★★★☆☆
Delays much longer, on the site delays of 5 days order placed on 16/12 and received on 5/01. Otherwise beautiful shoes with certificate of conformity and very interesting prices!
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Elise B.(acheteur vérifié)
purchased on 17/12/2022 
Translated review
Answer from Limited Resell
Hello Elise,

We apologize for the delay of your order. We sell rare pairs from limited editions. In this context, delays may indeed be longer depending on the rarity of the model and the size. We are also very happy to hear that your experience has been positive! We look forward to seeing you again 🙂

Very nice day,

The Limited Resell team
3/5
★★★☆☆
Delivery a little long, customer service a little slow to respond, otherwise well packaged order and great product with a certificate of compliance.
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William B.(acheteur vérifié)
purchased on 18/12/2022 
Translated review
Answer from Limited Resell
Hello William,

We apologize for the delay of your order. We sell rare pairs from limited editions. In this context, the delays can indeed be lengthened according to the rarity of the model and the size. Concerning the response time, we are now sending the information to the customer service. We will try to do better in the future. On the other hand, we are very happy to hear that your experience remains positive! We look forward to seeing you again 🙂

Have a nice day,

The Limited Resell team
3/5
★★★☆☆
Very bad management of the orders delays supposedly between 3 and 12 days for the delivery and me almost 1 month so very disappointed
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Anthony A.(acheteur vérifié)
purchased on 11/12/2022 
Translated review
Answer from Limited Resell
Hello Anthony,

We sincerely apologize for the exceptionally long delay. Some deliveries may take longer than expected, depending on the rarity of the item ordered. In such cases, we keep our customers informed by sending an alert message. This is how we have proceeded with you.

We hope that, even with the delay, you were satisfied with your order.

Have a nice day and see you soon,

The Limited Resell team
3/5
★★★☆☆
The product is top and conforms to what I wanted so nothing to complain about. On the other hand, customer service is very limited, reaching someone is an absolute pain. Maybe I'm a special case but I'm very disappointed with the way the information requests are managed. Also very long delay for my parcel which arrived 21 days after my order so it's a shame for a Christmas gift to arrive on the 27th.
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Laurent C.(acheteur vérifié)
purchased on 06/12/2022 
Translated review
2/5
★★☆☆☆
So how can I express my dissatisfaction with my order! First of all I would like to say that the expected delivery time on your site is completely false, I waited 19 days to receive the sneakers, order that should be expected before Christmas, gift for daughter! Alas, I had to tell her that she should wait because I had no news of her order! No communication about your order, by mail or phone! No one denied to answer my five sent messages! I do not even speak to you about the telephone server which assures however that the messages are treated under 48 h. Very dissatisfied, I received a message on December 26 to warn me that the size of my sneakers was not the right size, the one ordered because the supplier was mistaken! The after sales service apologized by email for their silence, claiming a large number of messages sent during this period ... I find this extremely distressing and regrettable given the higher than average price of sneakers in general! The least correction is to be able to communicate with its customers and warn of the expected delay! It's a pity ... After I still want to specify that the sneakers received were nickel. I would not recommend the site, following all these inconveniences! Sincerely
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Séverine C.(acheteur vérifié)
purchased on 10/12/2022 
Translated review
3/5
★★★☆☆
Guaranteed delivery for Christmas, package received on December 27... complicated when it's a gift for a child...
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Mikael J.(acheteur vérifié)
purchased on 15/12/2022 
Translated review
Answer from Limited Resell
Dear Mikael,

Thank you for taking the time to share your experience. We are sorry to hear that your experience did not meet your expectations. However, this was an exceptional case and we will do our best to ensure that it does not happen again. If you would like to share any details about your problem, please do not hesitate to contact our customer service. We would also be happy to change the situation if you decide to give us a second chance in the future.

A very nice day from the Limited Resell team