8.9/10
★★★★☆
based on 1367 published reviews

Latest neutral customer reviews

2/5
★★☆☆☆
Very long delay to receive my shoes
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Kevin S.(acheteur vérifié)
purchased on 07/12/2022 
Translated review
3/5
★★★☆☆
I have 2 different opinions: - very bad concerning the delivery time 2 months passed between my order and my delivery it would be necessary to re-examine your policy of customer follow-up. Why wait to be reminded when a problem occurs on an order but this seems to be recurrent on your site. - I am very satisfied with my pair of shoes. Sincerely
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Caroline R.(acheteur vérifié)
purchased on 25/10/2022 
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2/5
★★☆☆☆
Model ordered received except that I had ordered and paid for the gift wrapping for Christmas and I received them just in the box so paid for nothing and not refunded.
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Jordan R.(acheteur vérifié)
purchased on 06/12/2022 
Translated review
3/5
★★★☆☆
Delivery too long
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Jeromeric A.(acheteur vérifié)
purchased on 27/11/2022 
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Answer from Limited Resell
Hello Jeromeric ,

We apologize for the delay in delivery. We sell exclusive pairs of shoes from limited editions: in such a context, it happens that the delivery time is longer depending on the model and the size requested.

Very nice day,

The Limited Resell team
3/5
★★★☆☆
Very long delivery times
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Soraya G.(acheteur vérifié)
purchased on 25/11/2022 
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Answer from Limited Resell
Dear Soraya,

We apologize for the delay in delivery. We sell exclusive pairs from limited editions. In such a context, it can happen that the delivery time is extended depending on the model and the size requested.

Very nice day,

The Limited Resell team
3/5
★★★☆☆
Delivery, not so much. Contact quite nice! Shoes conform to the photo!
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Carolann C.(acheteur vérifié)
purchased on 28/11/2022 
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Answer from Limited Resell
Hey Carolann,

Thank you very much for the review. We're glad you like your pair, but sorry you're not fully satisfied with our delivery service. Could you please tell us more by contacting our customer service?

We look forward to seeing you at Limited Resell 🙂
3/5
★★★☆☆
The sneakers are very good. But 1 month is really too long !!!!!!!
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Marie Francoise P.(acheteur vérifié)
purchased on 05/11/2022 
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Answer from Limited Resell
Dear Marie Françoise,

Because we sell rare sneakers, delivery times may be longer depending on the pair and size chosen. We are therefore sorry to hear that you are not fully satisfied with our response time. Please be assured that we will make every effort to improve this situation.

However, we are delighted that your experience with us remains positive.

We look forward to seeing you again!
3/5
★★★☆☆
Great product and package delivered in good condition. But delivery in 4 weeks, much too long...
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Maxence B.(acheteur vérifié)
purchased on 16/10/2022 
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Answer from Limited Resell
Dear Maxence,

Because we sell rare sneakers, delivery times may be longer depending on the pair and size you choose. We're delighted that you like your sneakers!
Please be assured that we'll do our utmost to improve this situation.

However, we're delighted to hear that your experience with us has been a positive one.

We look forward to seeing you again!
3/5
★★★☆☆
Average satisfaction
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Elea B.(acheteur vérifié)
purchased on 16/10/2022 
Translated review
Answer from Limited Resell
Hey Elea,

Thank you very much for the rating! It seems that your opinion is mixed. If you have any suggestions, please do not hesitate to contact our customer service department.

We look forward to seeing you again at Limited Resell 🙂
2/5
★★☆☆☆
The customer service is not top, 1 month to receive the pair of shoes (authentic nothing to say) but still other things to work
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Amena O.(acheteur vérifié)
purchased on 18/09/2022 
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Answer from Limited Resell
Dear Amena,

Thank you for taking the time to share your thoughts. We are sorry to hear that your experience did not live up to your expectations. However, this was an exceptional case and we will do our best not to let it happen again. We would be delighted to make a difference if you were to give us a second chance in the future.

A very nice day from the Limited Resell team.
3/5
★★★☆☆
Order placed on 14/09/22 and arrived in relay point on 05/10.
Reviewer icon
Stephanie J.(acheteur vérifié)
purchased on 14/09/2022 
Translated review
Answer from Limited Resell
Dear Stéphanie,

Because we sell rare sneakers, delivery times may be longer depending on the pair and size chosen. We are therefore sorry to hear that you are not fully satisfied with our response time. Please be assured that we will make every effort to improve this situation.

However, we are delighted that your experience with us remains positive.

We look forward to seeing you again!
3/5
★★★☆☆
The delivery time is long
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Sandra B.(acheteur vérifié)
purchased on 19/09/2022 
Translated review
Answer from Limited Resell
Hello Sandra,

We apologize for the delay in your order. We sell rare pairs in limited editions. In this context, lead times may be longer depending on the rarity of the model and the size chosen. Our team is actively working to improve this situation!

Have a nice day,

The Limited Resell team
2/5
★★☆☆☆
Delivery time much too long (one month). Otherwise, the package is perfect.
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Raymçond B.(acheteur vérifié)
purchased on 25/08/2022 
Translated review
Answer from Limited Resell
Dear Raymond,

The whole team is delighted to hear that you are satisfied with your pair and with our services. Please be assured that we have taken note of your criticism concerning the processing time of your order, and that we are actively working to improve this point.

Have a nice day!
3/5
★★★☆☆
Delivery time much too high (pay a pair 240€ and receive them only 1 month later as well go to foot locker)
Reviewer icon
Wilfried R.(acheteur vérifié)
purchased on 06/09/2022 
Translated review
Answer from Limited Resell
Hello Wilfried,

We apologize for the delay in your order. We sell rare pairs from limited editions. In this context, lead times may be longer depending on the rarity of the model and size you have ordered.

Have a nice day,

The Limited Resell team
3/5
★★★☆☆
I am very happy to have my shoes but for the price of the shoes I thought that the authentication time would be less long (I ordered my shoes on 04/08/2022) and I received it on 9/10/2022 more than a month later. The problem is that we have not been warned of delays or other things that delay the order we are forced to send emails every week to have information, it's a bit of a shame. I am very happy with my shoes and the delivery took 2 days so it was fast
Reviewer icon
Emilie F.(acheteur vérifié)
purchased on 04/08/2022 
Translated review
Answer from Limited Resell
Dear Emilie,

Because we sell rare sneakers, delivery times may be longer depending on the pair and size chosen. We are therefore sorry to hear that you are not fully satisfied with our response time. Please be assured that we will make every effort to improve this situation.

However, we are delighted that your experience with us remains positive.

We look forward to seeing you again!
2/5
★★☆☆☆
It took way too long to deliver. I waited a month
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Tom H.(acheteur vérifié)
purchased on 26/07/2022 
Translated review
Answer from Limited Resell
Hello, Tom,

We apologize for the delay in your order. We sell rare pairs in limited editions. In this context, lead times may be longer depending on the rarity of the model and size you have ordered.

Have a nice day,

The Limited Resell team
3/5
★★★☆☆
I am happy to have received my order. But very very long delay. It lacks communication to say why the delay is lengthened we are ready to wait but it would be better if we were kept informed. I'm really happy with my order.
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Virginie B.(acheteur vérifié)
purchased on 07/06/2022 
Translated review
Answer from Limited Resell
Hello Virginie,

We apologize for the delay in your order. We sell rare pairs in limited editions. In this context, lead times may be longer depending on the rarity of the model and the size chosen. Our team is actively working to improve this situation!

Have a nice day,

The Limited Resell team
3/5
★★★☆☆
Mir passt der Schuh nicht
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Stephanie G.(acheteur vérifié)
purchased on 28/06/2022 
Translated review
Answer from Limited Resell
Hey Stephanie,

Thank you very much for your valuable feedback.

Have a great day and see you soon on our site!

The Limited Resell Team
3/5
★★★☆☆
Very nice sneakers but the delivery is very long more than a month!
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Carla O.(acheteur vérifié)
purchased on 09/05/2022 
Translated review
Answer from Limited Resell
Carla,

The whole team is delighted to hear that you are satisfied with your pair and with our services. Please be assured that we have taken note of your criticism regarding the processing time of your order and that we are actively working to improve this point.

Have a nice day!
3/5
★★★☆☆
-
Reviewer icon
Jorrit H.(acheteur vérifié)
purchased on 13/05/2022 
Translated review