Customer reviews of LOFTNETS

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 367 published reviews

Summary of reviews

Loftnets consistently delivers clear, helpful support and fast, reliable delivery, with customers praising easy ordering, thorough instructions, and quick manufacturing that brings products to their door promptly. They highlight strong collaboration from the team, including knowledgeable guidance, professional communication, and responsive service that helps with sizing, deliveries, and after-sale care. The products themselves receive high praise for solid construction, easy installation, and precise assembly guidance, with many noting repeat purchases and regular satisfaction across multiple orders. Customers also appreciate well-designed packaging and dependable performance that enhances play areas, boats, and general setups.

All reviews

A
Andreas H.
Rating: 5 out of 5
following a purchase from 30/01/2026
Great service, fast delivery
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Response from LOFTNETS
Thank you very much for your positive review!
We are very pleased that you are satisfied with our service and the fast delivery.

The LOFTNETS team
F
Franck C.
Rating: 2 out of 5
following a purchase from 07/01/2026
For everything related to fixing nets, it's very good, but the follow-up side regarding my request for information (I'm talking about my 2 nets ordered in 2 years) has a lot to improve in communication, that's my opinion
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Response from LOFTNETS
Hello Mr. Chauvin,
Thank you for taking the time to share your opinion and your feedback on your LOFTNETS net orders. Please find below some additional elements to your message regarding our follow-up.
If you are referring to our shipping times: your 2024 order was processed in a year-end context with slightly extended deadlines announced on our site. Your 2026 order, on the other hand, was manufactured and shipped within two weeks.
If you are referring to the follow-up from our customer service: our team responded quickly (within the day or the next day) to all your requests regarding the assembly instructions, your billing address, your payment information, and additional explanatory elements regarding the installation).
We are, however, sincerely sorry if our communication did not fully satisfy you, and your remark is taken into account to continue improving the clarity of our exchanges.
We remain at your disposal for any further questions and thank you for your trust in these two orders.
Best regards,
The LOFTNETS team
F
Florian M.
Rating: 5 out of 5
following a purchase from 15/01/2026
Reactive and compliant.
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Monsieur C.
Rating: 5 out of 5
following a purchase from 12/01/2026
Yes everything was perfect Thank you
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Ward N.
Rating: 5 out of 5
following a purchase from 26/12/2025
Great service, quick delivery
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Ernesto V.
Rating: 5 out of 5
following a purchase from 19/12/2025
The best nets in the market!
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Response from LOFTNETS
Good morning Ernesto !
Thank you very much for your excellent comment.
We are very glad to know that you consider our networks to be the best on the market.
The LOFTNETS team
J
Jean Pierre D.
Rating: 5 out of 5
following a purchase from 12/12/2025
Very satisfied with this company, both in terms of sales and manufacturing. Loving well-done work, I couldn't hope for better! Bravo Jp Dasque
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Justine T.
Rating: 5 out of 5
following a purchase from 01/12/2025
Fast and perfect delivery
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Véronique C.
Rating: 5 out of 5
following a purchase from 02/12/2025
Thank you for being quick after the holidays! Best regards, Vic
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Jared C.
Rating: 2 out of 5
following a purchase from 19/12/2025
The nets were expensive and the shipping costs were out of this world. I know the company does not control tariff policy but I feel like it should have been disclosed before the purchase. My duty was 270 dollars more than half of the cost of the net.
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Response from LOFTNETS
Thank you for your feedback and we understand your comment but the quality of our nets and the fact that they are handmade in our own French workshop justify the price. Customs fees have increased due to US policy. Our customers are always informed of this before paying for their order.
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Oleksiy P.
Rating: 5 out of 5
following a purchase from 09/12/2025
I'm very pleased with my new nets on Satana 47. The size fits perfectly and the net looks very professional and high-quality.
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Robert S.
Rating: 5 out of 5
following a purchase from 18/11/2025
1a Quality and a great service.
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Joel M.
Rating: 5 out of 5
following a purchase from 09/12/2025
Top service Top delay
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Remy R.
Rating: 5 out of 5
following a purchase from 10/12/2025
Nothing to complain about Well received my order
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Markus F.
Rating: 5 out of 5
following a purchase from 27/11/2025
I am very satisfied with the order. It arrived quickly and on time.
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Xavier B.
Rating: 5 out of 5
following a purchase from 09/10/2025
Good product corresponding to my order.
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Alain B.
Rating: 5 out of 5
following a purchase from 24/11/2025
Very good work and product and excellent after-sales service. Thank you to the company Lofnets
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Ingo E.
Rating: 4 out of 5
following a purchase from 24/11/2025
My request was handled quickly and professionally. Helpful tips were provided when placing the order. Delivery was fast and the product looks great. I'm giving it 4 stars because one part was missing from the initial delivery. However, it was quickly replaced. So everything is fine in that respect.
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Mathilde B.
Rating: 5 out of 5
following a purchase from 06/11/2025
Very satisfied with our purchase, we greatly appreciated the custom design platform, step by step, for our nets, on the Loftnets website.
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Response from LOFTNETS
Thank you for your trust!
R
Ramesh R.
Rating: 5 out of 5
following a purchase from 21/11/2025
A reliable company that provides premium-quality nets for homes and catamarans!
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Luzian K.
Rating: 5 out of 5
following a purchase from 03/11/2025
everything went perfectly! Happy to do it again
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Rain K.
Rating: 5 out of 5
following a purchase from 11/11/2025
I’m very happy with Loftnet’s work! The net is really high-quality and surprisingly beautiful – it blends in well with the interior/building and doesn’t look bulky at all. The service was fast and professional from the first contact to the installation. Highly recommend!
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Matthias S.
Rating: 5 out of 5
following a purchase from 25/10/2025
The net with accessories was delivered as ordered. Since I have not yet installed the net, I cannot provide any further information about the product.
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Miroslav O.
Rating: 5 out of 5
following a purchase from 04/11/2025
Simple, professional and fast. Strong recommendation!
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Vincent C.
Rating: 5 out of 5
following a purchase from 06/11/2025
In line with my expectations
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Jérémie B.
Rating: 5 out of 5
following a purchase from 30/09/2025
Package arrived on time with all the necessary equipment. The net has been installed and everything seems in order.
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Vincent V.
Rating: 5 out of 5
following a purchase from 03/11/2025
Excellent experience! Everything went perfectly and the support was always available. Thank you.
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Sven M.
Rating: 5 out of 5
following a purchase from 27/10/2025
Shipping faster than announced, great instructions in many languages. Installation was therefore problem-free. The network feels very high quality and the kids love it. Thank you very much.
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Anthony D.
Rating: 5 out of 5
following a purchase from 27/10/2025
Delivery in less than 10 days, hoping that it won't be too complicated to install
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Christian M.
Rating: 5 out of 5
following a purchase from 14/10/2025
The fast delivery is great and the quality too.
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Response from LOFTNETS
Thank you very much :)
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Olivier M.
Rating: 5 out of 5
following a purchase from 20/10/2025
Very serious
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Thibault M.
Rating: 5 out of 5
following a purchase from 15/09/2025
Nothing to report
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Johannes S.
Rating: 1 out of 5
following a purchase from 29/09/2025
I have no instructions and no information on how exactly the nets should be cut
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Response from LOFTNETS
Hello, we have sent you the German instructions by email.
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Tim S.
Rating: 4 out of 5
following a purchase from 23/09/2025
The contact and the consultation were friendly and professional. I was a bit surprised that despite providing the exact measurements, too many fasteners were recommended to me. That is, I now have some left over after I calculated the number according to the fastening brochure myself. I would have liked to save the costs for the remaining parts.
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Response from LOFTNETS
Good day,
thank you for your feedback, which we will gladly take into account. It often happens that some fasteners are damaged during transport or installation. If you have some additional fasteners on hand, you can use them. We thank you for your trust.
S
Sophie G.
Rating: 5 out of 5
following a purchase from 05/10/2025
Perfect
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Quentin V.
Rating: 5 out of 5
following a purchase from 06/10/2025
Order received in a timely manner. Service met our expectations. I recommend!!
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Michel M.
Rating: 5 out of 5
following a purchase from 02/09/2025
Custom trampoline order for a trimaran: the time spent on developing the plan, the attention to detail, and the quality of the relationship, for a perfect result, is what I take away from Loftnets.
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Esbjörn L.
Rating: 5 out of 5
following a purchase from 25/09/2025
Dear Loftnets, Very good customer service, once ordered, the nets arrived very quickly. First class. Most impressive was how well the nets fit my catamaran. Especially as this was a custom product. Couldn't have been better. Thank you!
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Larry D.
Rating: 5 out of 5
following a purchase from 03/10/2025
Lotsnets made a trampoline net for my Fountaine Pajot 38 Athena Catamaran, In 1 word GREAT...!! Can't thank you enough for this, it holds 8 people on it and it looks amazing..!
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James R.
Rating: 5 out of 5
following a purchase from 06/09/2025
Fabulous product, wonderful online shopping experience, flawless delivery. My brother and I easily installed it, tensioned it and it brings a smile to my face every time I see it and a tenderness to my toes every time I walk on it. Lagoon should have installed this product in the factory as standard equipment.
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