Reviews LOFTNETS

We were very satisfied with your products.

I made several purchases for residential nets and the result is very satisfactory with very clear instructions.

Nets conform to the order. However, the diameter of the plugs was not suitable for the diameter of the hooks.

Good product easy to assemble

Very good customer service and relationship

Quick order, deadline respected and purchase completely satisfactory.

Top

Great!

Accurate and on time.

Good but a lot of delays due to the holidays.

A real personalized service. Thank you!

Difficulty installing the indoor net, we followed online videos but it wasn't easy...

Very good technical support and quick shipping. Unique and high-quality materials.

Product compliant, fast delivery. Very satisfied.

Despite a second delivery, my net remains loose after a week of use.

Professional, courteous service.

I ordered samples for a future order, fast delivery and in line with my expectations.

I am quite satisfied, except for the announced delivery times of 3 weeks of production... A few days before the end of the 3 weeks, I received an email informing me that it would actually take almost 2 months (probably due to overloaded production scheduling).... I had to respond by expressing my disappointment for the deadline to be shortened. If the deadline had been announced from the start (not a few days before the date I thought I would receive the package), I could have been more understanding.

Perfect technical support for an indoor trampoline, the deadline was respected and the dimensions are in line with my needs!!

Very good service, communication is good, shipping is fast and the website platform is really well done.

My contact was attentive and very responsive regarding the shipment.

The package arrived several days late? But it is compliant ...

Following an incident with our previous residential net, I was able to obtain valuable information, advice, and support. Thank you for the seriousness of your team!

We are very satisfied with our net. It is exactly what we wanted and the result is magnificent.

I am happy to have received my package despite the strike of the Belgian post, this was a sample to see with a larger order?, I remain confident.

Perfect.

Absolutely convincing, friendly, and competent customer service. From the initial telephone consultation, through planning to assembly, always available and solution-oriented. Mr. *** always took the necessary time to realize our dream project. The quality of the delivered components - net, eye bolts, ropes - is above average, making the price-performance ratio more than acceptable. I can only give a clear recommendation!

Very practical samples.

Quick, very quick! Thank you.

Excellent quality product, as is the customer service; I will definitely recommend it to my sailing friends! One note: since these are online purchases, it would be desirable to increase the number and descriptiveness of the photographs of the items for sale (I am particularly referring to trampolines for sports catamarans). Thank you very much!

Thank you for your responsiveness following the non-compliance (of color on a net) observed on a first delivery. I appreciated your proposal to be able to enjoy this first delivery before receiving the corrected item.

Order of a batch of samples. Fast shipping and good reception. Thank you.

Wonderful product, extraordinary attention, excellent everything.

Although I had a setback with the first net, they sent me a second one that turned out perfect. I can trust this company and the service is friendly and professional.

Perfect for the trampoline, correct for the net.

Small problem noted on the first order which was taken into account by the after-sales service. It is for having allowed us to resolve our problem quickly that I give a score of 5 because mistakes happen, but that they are resolved nowadays is rare, it is easy nowadays to keep pushing the blame without ever taking responsibility. Service and responsiveness Top Bravo to you.

We received a product that did not match our request. This can happen. But I would have liked our problem to be resolved more quickly. The lack of communication is a serious fault in this case.

Very friendly team.

Perfect product according to the measurements! - But two months of waiting nonetheless! (With 2 follow-ups because my trampoline order seemed lost!)

First delivery after 6 to 7 weeks with poorly made cuts so I had to wait another 0 days to be delivered.