/10
★★★★★
based on 240 reviews published
★★★★★
based on 240 reviews published
Latest customer reviews
5
/5
★★★★★
Nothing to report, thank you
Michel E.
purchased on 13/12/2024
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4
/5
★★★★☆
High-performance net that meets my expectations. Assembly requires strength, that's the only downside for me!!
Frédérique V.
purchased on 24/01/2025
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5
/5
★★★★★
The net is of good quality and easy to put on.
Nicolas B.
purchased on 22/11/2024
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5
/5
★★★★★
Super net, super site, super advice, thank you, the whole family is delighted ❤️
Morgane D.
purchased on 03/04/2025
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5
/5
★★★★★
Order conforming, the net fit in place according to the measurements taken. Relatively simple to install by following the instructions, but it still takes a bit of time.
Anthony B.
purchased on 11/01/2025
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5
/5
★★★★★
We were very satisfied with your products.
Bertrand G.
purchased on 14/03/2025
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5
/5
★★★★★
I made several purchases for residential nets and the result is very satisfactory with very clear instructions.
Céline D.
purchased on 09/12/2024
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5
/5
★★★★★
Nets conform to the order. However, the diameter of the plugs was not suitable for the diameter of the hooks.
Patrice L.
purchased on 07/12/2024
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5
/5
★★★★★
Good product easy to assemble
Franck D.
purchased on 01/11/2024
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5
/5
★★★★★
Very good customer service and relationship
Jerome D.
purchased on 30/11/2024
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5
/5
★★★★★
Quick order, deadline respected and purchase completely satisfactory.
Evelyne D.
purchased on 04/12/2024
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5
/5
★★★★★
Top
Kévin G.
purchased on 16/12/2024
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5
/5
★★★★★
Great!
Pauline I.
purchased on 14/02/2025
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5
/5
★★★★★
Accurate and on time.
Kees O.
purchased on 10/01/2019
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4
/5
★★★★☆
Good but a lot of delays due to the holidays.
Eric D.
purchased on 25/06/2019
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5
/5
★★★★★
A real personalized service. Thank you!
Tristan T.
purchased on 20/03/2019
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3
/5
★★★☆☆
Difficulty installing the indoor net, we followed online videos but it wasn't easy...
Marie F.
purchased on 09/01/2019
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Answer from LOFTNETS
Hello Marie,
We sincerely thank you for your feedback regarding the installation of the interior net.
We are sorry to hear that you encountered difficulties and fully take your comments into account, which will help us improve our installation guides.
Please do not hesitate to contact us if you need any further assistance!
The LOFTNETS team
We sincerely thank you for your feedback regarding the installation of the interior net.
We are sorry to hear that you encountered difficulties and fully take your comments into account, which will help us improve our installation guides.
Please do not hesitate to contact us if you need any further assistance!
The LOFTNETS team
5
/5
★★★★★
Very good technical support and quick shipping. Unique and high-quality materials.
Rubén B.
purchased on 04/01/2019
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5
/5
★★★★★
Product compliant, fast delivery. Very satisfied.
Frank T.
purchased on 03/02/2019
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4
/5
★★★★☆
Despite a second delivery, my net remains loose after a week of use.
Eric J.
purchased on 17/12/2018
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5
/5
★★★★★
Professional, courteous service.
Catherine B.
purchased on 23/11/2018
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5
/5
★★★★★
I ordered samples for a future order, fast delivery and in line with my expectations.
Eric F.
purchased on 19/12/2018
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4
/5
★★★★☆
I am quite satisfied, except for the announced delivery times of 3 weeks of production... A few days before the end of the 3 weeks, I received an email informing me that it would actually take almost 2 months (probably due to overloaded production scheduling).... I had to respond by expressing my disappointment for the deadline to be shortened. If the deadline had been announced from the start (not a few days before the date I thought I would receive the package), I could have been more understanding.
Jean-benoit M.
purchased on 06/11/2018
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Answer from LOFTNETS
Thank you for your detailed and constructive feedback. We fully understand your disappointment regarding this unexpected delay and we apologize for the inconvenience caused.
Since your order in 2019, we have significantly improved our production timeline management. We have implemented real-time tracking tools and strengthened coordination between our teams to better anticipate and manage potential delays.
Since your order in 2019, we have significantly improved our production timeline management. We have implemented real-time tracking tools and strengthened coordination between our teams to better anticipate and manage potential delays.
5
/5
★★★★★
Perfect technical support for an indoor trampoline, the deadline was respected and the dimensions are in line with my needs!!
Stéphane B.
purchased on 26/11/2018
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5
/5
★★★★★
Very good service, communication is good, shipping is fast and the website platform is really well done.
Alban B.
purchased on 13/11/2018
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5
/5
★★★★★
My contact was attentive and very responsive regarding the shipment.
Aurelie M.
purchased on 30/11/2018
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3
/5
★★★☆☆
The package arrived several days late? But it is compliant ...
John-thomas T.
purchased on 28/11/2019
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Answer from LOFTNETS
Hello John-Thomas,
Thank you for your feedback, and we are sorry to hear that your package arrived late. We are working to improve our delivery times and appreciate your comments regarding the compliance of your order. Please feel free to contact us with any questions or suggestions.
Thank you for your feedback, and we are sorry to hear that your package arrived late. We are working to improve our delivery times and appreciate your comments regarding the compliance of your order. Please feel free to contact us with any questions or suggestions.
5
/5
★★★★★
Following an incident with our previous residential net, I was able to obtain valuable information, advice, and support. Thank you for the seriousness of your team!
Marie D.
purchased on 22/10/2018
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5
/5
★★★★★
We are very satisfied with our net. It is exactly what we wanted and the result is magnificent.
Laetitia C.
purchased on 13/11/2018
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3
/5
★★★☆☆
I am happy to have received my package despite the strike of the Belgian post, this was a sample to see with a larger order?, I remain confident.
Frederic M.
purchased on 04/11/2018
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Answer from LOFTNETS
Thank you very much for your positive feedback and for your patience during this difficult period.
We are delighted that your sample arrived safely despite the disruptions related to the bpost strike in 2018. This strike indeed caused significant delays in parcel distribution, affecting many international shipments.
We thank you for your trust and hope to have the opportunity to serve you again under optimal conditions.
We are delighted that your sample arrived safely despite the disruptions related to the bpost strike in 2018. This strike indeed caused significant delays in parcel distribution, affecting many international shipments.
We thank you for your trust and hope to have the opportunity to serve you again under optimal conditions.