/10
★★★★★
based on 240 reviews published
★★★★★
based on 240 reviews published
Latest customer reviews
5
/5
★★★★★
The trampoline is absolutely perfect. I haven't set up the net yet but everything seems very good thank you
Yves D.
purchased on 06/03/2025
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4
/5
★★★★☆
Easy order Despite a manufacturing error, LOFNETS was responsive and faultless in its handling.
Pascal M.
purchased on 24/11/2024
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Answer from LOFTNETS
Hello,
Thank you very much for your feedback and for your 4-star rating! We are delighted that the order seemed easy for you to complete, and especially that you appreciated our responsiveness to the error encountered.
At LOFTNETS, customer satisfaction is a priority for us, and we do everything we can to quickly correct any unforeseen issues. We hope to have the opportunity to assist you again on your next custom net project.
Thank you again for your trust!
Thank you very much for your feedback and for your 4-star rating! We are delighted that the order seemed easy for you to complete, and especially that you appreciated our responsiveness to the error encountered.
At LOFTNETS, customer satisfaction is a priority for us, and we do everything we can to quickly correct any unforeseen issues. We hope to have the opportunity to assist you again on your next custom net project.
Thank you again for your trust!
5
/5
★★★★★
Very good value for money, I recommend
Olivier C.
purchased on 20/12/2024
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5
/5
★★★★★
Great relationship with the sales and technical team, very good advice, efficient and quick, I fully recommend!
Renan G.
purchased on 13/02/2025
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5
/5
★★★★★
Rendered at the top and seems very solid. Allow time for installation ^^
Ronan C.
purchased on 14/03/2025
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5
/5
★★★★★
Great supplier Thank you Lofnets for your listening and responsiveness!
Antoine J.
purchased on 15/11/2024
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Answer from LOFTNETS
Thank you Antoine!
We are delighted to be a supplier for Rire Medecin - Lamotte 🙂
We are delighted to be a supplier for Rire Medecin - Lamotte 🙂
5
/5
★★★★★
Product conforms to its presentation.
Quentin L.
purchased on 15/12/2024
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5
/5
★★★★★
Very professional, proactive, and involved in their projects!
Sas P.
purchased on 27/02/2025
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5
/5
★★★★★
Great product but we have to tighten the net quite a bit at the beginning and I find that there isn't enough space for lacing.
Loic M.
purchased on 08/02/2025
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Answer from LOFTNETS
Hello,
Thank you very much for your feedback and for your constructive comments. We are delighted that you are satisfied with the product overall!
We understand that the initial tension phase may require a bit of adjustment. We take note of your remark regarding the space for tying. We will look into this to improve the user experience.
The LOFTNETS team
Thank you very much for your feedback and for your constructive comments. We are delighted that you are satisfied with the product overall!
We understand that the initial tension phase may require a bit of adjustment. We take note of your remark regarding the space for tying. We will look into this to improve the user experience.
The LOFTNETS team
5
/5
★★★★★
Quality product and attentive staff.
Joseph G.
purchased on 11/03/2025
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5
/5
★★★★★
A wonderful commercial and technical support!
Mathieu V.
purchased on 12/02/2025
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5
/5
★★★★★
Very satisfied with the collaboration with LOFTNETS.
Robert P.
purchased on 31/12/2024
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1
/5
★☆☆☆☆
Hello, I received my order 3 weeks late and never received an email to inform me of the delay despite 3 phone calls.
Franck C.
purchased on 06/12/2024
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Answer from LOFTNETS
Hello,
Thank you for your feedback.
Indeed, when payment is made by check, the processing times may be extended, as we must wait for the receipt and cashing of the payment before starting the production of your custom item.
Furthermore, your order was placed during the year-end holiday period, which resulted in an exceptional extension of processing times, by about a week.
We understand your disappointment regarding this delay and sincerely apologize for the inconvenience. Please be assured that we are doing everything possible to constantly improve our service.
We hope to see you again soon and to fully satisfy you with your next order.
Thank you for your feedback.
Indeed, when payment is made by check, the processing times may be extended, as we must wait for the receipt and cashing of the payment before starting the production of your custom item.
Furthermore, your order was placed during the year-end holiday period, which resulted in an exceptional extension of processing times, by about a week.
We understand your disappointment regarding this delay and sincerely apologize for the inconvenience. Please be assured that we are doing everything possible to constantly improve our service.
We hope to see you again soon and to fully satisfy you with your next order.
5
/5
★★★★★
Everything was fine, the advice, the order, the delivery, and we installed the net without any problem. I recommend it.
Didier V.
purchased on 18/11/2024
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5
/5
★★★★★
The result is impeccable, very satisfied with this purchase.
Adrien G.
purchased on 05/11/2024
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5
/5
★★★★★
Perfect, top-notch customer service. We have already ordered 3 nets and we are always satisfied.
Francois C.
purchased on 04/01/2025
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Answer from LOFTNETS
Hello,
A big thank you for your loyalty and your very positive feedback! 🥰
We are delighted to know that our nets and our customer service fully satisfy you.
It is always a pleasure to assist you, and we remain at your disposal for any future orders.
See you very soon,
The LOFTNETS team
A big thank you for your loyalty and your very positive feedback! 🥰
We are delighted to know that our nets and our customer service fully satisfy you.
It is always a pleasure to assist you, and we remain at your disposal for any future orders.
See you very soon,
The LOFTNETS team
5
/5
★★★★★
Top quality
Csaba K.
purchased on 03/03/2025
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5
/5
★★★★★
Perfect, perfect installation.
Loic B.
purchased on 15/12/2024
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5
/5
★★★★★
Great job from A to Z!!! Thank you!
Nataly B.
purchased on 18/02/2025
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5
/5
★★★★★
Net a bit large, 5 cm less would have allowed for better tension but satisfied with the net.
Jean Louis D.
purchased on 05/02/2025
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Answer from LOFTNETS
Hello,
Thank you very much for your feedback!
We are glad that the net meets your satisfaction. You are right: a slight reduction in length can sometimes allow for a firmer tension.
For your future orders, please feel free to indicate this type of preference (for example, by requesting 5 cm less) when confirming the dimensions. We will adjust the manufacturing accordingly for an even more optimal result.
Thank you for your trust,
Best regards,
the LOFTNETS team
Thank you very much for your feedback!
We are glad that the net meets your satisfaction. You are right: a slight reduction in length can sometimes allow for a firmer tension.
For your future orders, please feel free to indicate this type of preference (for example, by requesting 5 cm less) when confirming the dimensions. We will adjust the manufacturing accordingly for an even more optimal result.
Thank you for your trust,
Best regards,
the LOFTNETS team
5
/5
★★★★★
Impeccable, kit delivered complete and of good quality.
Jimmy R.
purchased on 01/11/2024
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5
/5
★★★★★
THE SUPPLY WAS CARRIED OUT CORRECTLY AND THE DELIVERY WAS PROMPT. THANK YOU GIANNI DEL BO NAPOLI (IT)
Gianni D.
purchased on 06/02/2025
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5
/5
★★★★★
Very happy with the net in the mezzanine in a child's room under the roof! Quality product, clear explanations, quick follow-up, and very good result!
Caroline C.
purchased on 25/12/2024
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3
/5
★★★☆☆
Net a bit too large even when stretched to the maximum following the instructions. 2 stitches broken after 6 months of use.
Gael L.
purchased on 21/12/2024
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Answer from LOFTNETS
Hello,
Thank you for taking the time to share your feedback.
We are sorry to hear that the net seems a bit too large despite following the instructions, as well as the presence of two damaged stitches after several months of use.
As a reminder, the dimensions were validated together before manufacturing to ensure an optimal fit. Nevertheless, we remain at your disposal to understand what may have happened and to find a solution if needed.
Thank you for taking the time to share your feedback.
We are sorry to hear that the net seems a bit too large despite following the instructions, as well as the presence of two damaged stitches after several months of use.
As a reminder, the dimensions were validated together before manufacturing to ensure an optimal fit. Nevertheless, we remain at your disposal to understand what may have happened and to find a solution if needed.
5
/5
★★★★★
Net ordered online. Very good support from the sales representative who patiently answered each of my (many) questions. Net delivered quickly with all the information: instructions, link to explanatory videos. Valuable resources for someone who is a bit handy but has never done this before. In the end, everything went well; I may have put in a few more anchors than necessary (excessive caution): this added to the installation time. The installation was long and a bit tedious, but by being patient, vigilant, and methodical, it went well. The only downside: the net is a bit 'loose'. This was expected and even mentioned, and I had to tighten it once (after two weeks). And now I think I will have to tighten it again. This doesn't bother me much, but the net is more comfortable when it is taut. I hesitated to give 4 stars because I feel that the red and green strings (used to indicate the direction of the net installation) were poorly positioned. I highly recommend Loftnet for the quality of the material and the support from their teams.
Trévis T.
purchased on 25/10/2024
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5
/5
★★★★★
Pure happiness and it fits like a glove.
Maurice C.
purchased on 16/10/2024
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Answer from LOFTNETS
Thank you so much for this feedback that warms our hearts! 🥰
We are delighted that the net fit "like a glove" and that you are satisfied with it.
We are delighted that the net fit "like a glove" and that you are satisfied with it.
5
/5
★★★★★
Great
Michel B.
purchased on 18/03/2025
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5
/5
★★★★★
Delighted with our residential net! It brings joy to the house, and the same goes for visitors!!
Mélanie A.
purchased on 28/10/2024
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5
/5
★★★★★
Very good
Puchat Dumais H.
purchased on 02/01/2025
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5
/5
★★★★★
Perfect
Isabelle M.
purchased on 20/01/2025
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