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/10
★★★★★
based on 699 reviews published
★★★★★
based on 699 reviews published
Latest customer reviews
5
/5
★★★★★
It looks good, it's design and it's very pretty.
Koumaré K.
purchased on 22/06/2021
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5
/5
★★★★★
Well received. Thank you very much.
Lionel L.
purchased on 05/11/2023
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Answer from Lumitop
Dear Lionel,
Thank you for your confirmation of receipt. It's a pleasure to know that your order has arrived. If you have any questions or need any assistance, please don't hesitate to contact us.
We hope you will be fully satisfied with your purchase, and remain at your disposal for any future orders.
Best regards,
The Lumitop.com team.
Thank you for your confirmation of receipt. It's a pleasure to know that your order has arrived. If you have any questions or need any assistance, please don't hesitate to contact us.
We hope you will be fully satisfied with your purchase, and remain at your disposal for any future orders.
Best regards,
The Lumitop.com team.
5
/5
★★★★★
TOP after-sales service
Nathalie W.
purchased on 02/10/2023
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Answer from Lumitop
Dear Nathalie,
Thank you very much for your positive feedback about our after-sales service. Your satisfaction is the greatest reward for our team, who strive to provide TOP service. Please do not hesitate to contact us if you need any further assistance. We will always be there to help you.
We look forward to continuing to serve you with the same high quality of service.
Yours faithfully
The Lumitop.com team.
Thank you very much for your positive feedback about our after-sales service. Your satisfaction is the greatest reward for our team, who strive to provide TOP service. Please do not hesitate to contact us if you need any further assistance. We will always be there to help you.
We look forward to continuing to serve you with the same high quality of service.
Yours faithfully
The Lumitop.com team.
5
/5
★★★★★
Very good experience, they advise me in time for date of production of my lamp and for the delay..lamp is perferct, I love it!! thank you for all!!! I'll buy soon again surely, Stefano
Stefano C.
purchased on 03/10/2023
Answer from Lumitop
Dear Stefano,
Thank you so much for your wonderful feedback. We're thrilled to hear about your positive experience with us, from the timely advice regarding the production and delivery of your lamp to your satisfaction with the final product. It's great to know that you love your new lamp!
Your appreciation means a lot to us, and we look forward to serving you again in the near future. Thank you for choosing Lumitop.com, and we can't wait to assist you with your next purchase.
Warm regards,
The Lumitop.com Team
Thank you so much for your wonderful feedback. We're thrilled to hear about your positive experience with us, from the timely advice regarding the production and delivery of your lamp to your satisfaction with the final product. It's great to know that you love your new lamp!
Your appreciation means a lot to us, and we look forward to serving you again in the near future. Thank you for choosing Lumitop.com, and we can't wait to assist you with your next purchase.
Warm regards,
The Lumitop.com Team
5
/5
★★★★★
Very fast, very well packaged. I recommend this site
Sophie A.
purchased on 10/11/2023
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Answer from Lumitop
Dear Sophie,
Many thanks for your positive comment. We are delighted that the speed of our service and the quality of our packaging met your expectations. At Lumitop.com, we strive to ensure an optimal customer experience, and recommendations like yours are the best reward for us. We are very grateful for your support and look forward to serving you again!
Sincerely yours
The Lumitop.com team.
Many thanks for your positive comment. We are delighted that the speed of our service and the quality of our packaging met your expectations. At Lumitop.com, we strive to ensure an optimal customer experience, and recommendations like yours are the best reward for us. We are very grateful for your support and look forward to serving you again!
Sincerely yours
The Lumitop.com team.
5
/5
★★★★★
Very good site, good delivery tracking and well packaged and protected products.
Olivier R.
purchased on 29/10/2023
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Answer from Lumitop
Dear Olivier,
We would like to thank you warmly for your feedback on Lumitop.com. Your satisfaction with our site's ease of use, delivery tracking and the quality of our packaging is a real source of motivation for us. We make it a point of honor to offer our customers impeccable service, and we're delighted to see that this has been the case for you.
We look forward to serving your lighting needs again in the future.
Yours sincerely
The Lumitop.com team
We would like to thank you warmly for your feedback on Lumitop.com. Your satisfaction with our site's ease of use, delivery tracking and the quality of our packaging is a real source of motivation for us. We make it a point of honor to offer our customers impeccable service, and we're delighted to see that this has been the case for you.
We look forward to serving your lighting needs again in the future.
Yours sincerely
The Lumitop.com team
4
/5
★★★★☆
Easy ordering and delivery. 4 and not 5 stars because the bulbs supplied free of charge have a much lower wattage and luminous flux than the bulbs recommended by the luminaire manufacturer, so are probably useless.
Jp M.
purchased on 21/10/2023
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Answer from Lumitop
Dear JP,
Thank you for your feedback on your ordering and delivery experience. We are sorry to hear that the GU10 LED bulbs supplied free of charge with your Hogar wall lamp by Roger Pradier did not fully meet your expectations in terms of power and luminous flux. We offer these bulbs as a gift to enable immediate use of the luminaire, and they are generally well suited to standard use.
However, we understand that you may have preferred bulbs that correspond exactly to the manufacturer's recommendations. Your satisfaction is very important to us, and we will take note of your comments to evaluate the possibility of adjusting our customer gifts in the future.
Please do not hesitate to contact us should you have any questions or require advice on the choice of alternative bulbs. Once again, thank you for your purchase and your constructive feedback.
Best regards,
The Lumitop.com team.
Thank you for your feedback on your ordering and delivery experience. We are sorry to hear that the GU10 LED bulbs supplied free of charge with your Hogar wall lamp by Roger Pradier did not fully meet your expectations in terms of power and luminous flux. We offer these bulbs as a gift to enable immediate use of the luminaire, and they are generally well suited to standard use.
However, we understand that you may have preferred bulbs that correspond exactly to the manufacturer's recommendations. Your satisfaction is very important to us, and we will take note of your comments to evaluate the possibility of adjusting our customer gifts in the future.
Please do not hesitate to contact us should you have any questions or require advice on the choice of alternative bulbs. Once again, thank you for your purchase and your constructive feedback.
Best regards,
The Lumitop.com team.
5
/5
★★★★★
Package arrived on time Côme expected. Efficient
Marie-france F.
purchased on 08/10/2023
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Answer from Lumitop
Dear Marie-France,
We are pleased to hear that your package arrived on schedule and that you found our service efficient. At Lumitop.com, we strive to meet our time commitments so that every customer experience lives up to expectations. Thank you for taking the time to share your satisfaction.
We look forward to serving you again in the future.
Best regards,
The Lumitop.com team.
We are pleased to hear that your package arrived on schedule and that you found our service efficient. At Lumitop.com, we strive to meet our time commitments so that every customer experience lives up to expectations. Thank you for taking the time to share your satisfaction.
We look forward to serving you again in the future.
Best regards,
The Lumitop.com team.
5
/5
★★★★★
It's top notch, impeccable product and delivery.
Karina G.
purchased on 03/11/2023
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Answer from Lumitop
Dear Karina,
Many thanks for your enthusiastic feedback! We are delighted that you find our products and delivery service impeccable. Your satisfaction is our main objective, and knowing that we have achieved it fills us with joy. Don't hesitate to come back to us for your future lighting needs.
We look forward to serving you again,
The Lumitop.com team.
Many thanks for your enthusiastic feedback! We are delighted that you find our products and delivery service impeccable. Your satisfaction is our main objective, and knowing that we have achieved it fills us with joy. Don't hesitate to come back to us for your future lighting needs.
We look forward to serving you again,
The Lumitop.com team.
5
/5
★★★★★
Very nice product, very well packaged and protected.
Emilie K.
purchased on 18/10/2023
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Answer from Lumitop
Dear Emilie,
We are delighted to read that you are satisfied with the beauty and quality of our products, as well as their packaging and protection. At Lumitop.com, we make a point of ensuring that every item arrives in perfect condition in your hands. Your appreciation confirms our attention to detail. Thank you for your feedback and we look forward to serving you again.
Best regards,
The Lumitop.com team.
We are delighted to read that you are satisfied with the beauty and quality of our products, as well as their packaging and protection. At Lumitop.com, we make a point of ensuring that every item arrives in perfect condition in your hands. Your appreciation confirms our attention to detail. Thank you for your feedback and we look forward to serving you again.
Best regards,
The Lumitop.com team.
5
/5
★★★★★
Top order and very well packaged!
Nathalie M.
purchased on 01/10/2023
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Answer from Lumitop
Dear Nathalie,
We are delighted that your ordering experience with Lumitop.com lived up to your expectations and that you appreciated the care taken with the packaging of your products. We are committed to offering our customers the highest quality of service, from order to delivery. Thank you for your positive feedback and for choosing Lumitop.com. We look forward to serving you again soon!
Yours faithfully
The Lumitop.com team.
We are delighted that your ordering experience with Lumitop.com lived up to your expectations and that you appreciated the care taken with the packaging of your products. We are committed to offering our customers the highest quality of service, from order to delivery. Thank you for your positive feedback and for choosing Lumitop.com. We look forward to serving you again soon!
Yours faithfully
The Lumitop.com team.
5
/5
★★★★★
I am extremely satisfied with everything. Very serious company. They won a new customer 😉
Jean Marc P.
purchased on 01/10/2023
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Answer from Lumitop
Dear Jean Marc,
What a pleasure to read your message! We are extremely grateful for your complimentary comments and are delighted to count you among our new customers. Your complete satisfaction is the best reward for our hard work and commitment. Rest assured that we will continue to do our utmost to maintain this level of service.
Thank you very much for your confidence, and see you soon on Lumitop.com!
Best regards,
The Lumitop.com team.
What a pleasure to read your message! We are extremely grateful for your complimentary comments and are delighted to count you among our new customers. Your complete satisfaction is the best reward for our hard work and commitment. Rest assured that we will continue to do our utmost to maintain this level of service.
Thank you very much for your confidence, and see you soon on Lumitop.com!
Best regards,
The Lumitop.com team.
5
/5
★★★★★
Beautiful, high-quality light.
Alice K.
purchased on 29/09/2023
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Answer from Lumitop
Dear Alice,
Thank you very much for your positive feedback. We are delighted that the lighting quality of our products has met your expectations. At Lumitop.com, we pay particular attention to the quality of our lighting to create the perfect atmosphere in every home. Thank you for placing your trust in us, and don't hesitate to come back to us for any future needs.
Best regards,
The Lumitop.com team.
Thank you very much for your positive feedback. We are delighted that the lighting quality of our products has met your expectations. At Lumitop.com, we pay particular attention to the quality of our lighting to create the perfect atmosphere in every home. Thank you for placing your trust in us, and don't hesitate to come back to us for any future needs.
Best regards,
The Lumitop.com team.
4
/5
★★★★☆
This is my second purchase from this seller.
Amedeo B.
purchased on 28/07/2023
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Answer from Lumitop
Dear Amadeo,
We are sincerely grateful that you have chosen Lumitop.com for your purchases again. Your continued satisfaction with both product and delivery is confirmation to us that we are on the right track. We thank you for your loyalty and pledge to continue providing you with services and products that meet your expectations.
We look forward to serving you a third time!
Best regards,
The Lumitop.com team.
We are sincerely grateful that you have chosen Lumitop.com for your purchases again. Your continued satisfaction with both product and delivery is confirmation to us that we are on the right track. We thank you for your loyalty and pledge to continue providing you with services and products that meet your expectations.
We look forward to serving you a third time!
Best regards,
The Lumitop.com team.
5
/5
★★★★★
Excellent service.
Natacha D.
purchased on 30/09/2023
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Answer from Lumitop
Dear Natacha,
Thank you for your kind comment. At Lumitop.com, we aim for excellence in our service and knowing that we have achieved this with you is a great satisfaction for us. We are at your disposal for any future requests and hope to see you soon on our site.
Yours faithfully
The Lumitop.com team.
Thank you for your kind comment. At Lumitop.com, we aim for excellence in our service and knowing that we have achieved this with you is a great satisfaction for us. We are at your disposal for any future requests and hope to see you soon on our site.
Yours faithfully
The Lumitop.com team.
5
/5
★★★★★
Perfect
François S.
purchased on 16/10/2023
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Answer from Lumitop
Dear François,
Thank you for your succinct and positive comment. "Perfect" is what we aim for every time, and knowing that we have achieved this goal for you fills us with joy. We look forward to continuing to provide you with quality products and services. Please do not hesitate to come back to us with any future orders or questions.
Best regards,
The Lumitop.com team.
Thank you for your succinct and positive comment. "Perfect" is what we aim for every time, and knowing that we have achieved this goal for you fills us with joy. We look forward to continuing to provide you with quality products and services. Please do not hesitate to come back to us with any future orders or questions.
Best regards,
The Lumitop.com team.
5
/5
★★★★★
Very serious and competent company
Bruno D.
purchased on 10/10/2023
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Answer from Lumitop
Dear Bruno,
Thank you very much for your encouraging words. We are honored by your recognition of our seriousness and competence. At Lumitop.com, our team is committed to providing the best possible service and total customer satisfaction. Your satisfaction is our greatest reward. Don't hesitate to contact us for any future requests you may have. We'll always be there to support you.
Best regards,
The Lumitop.com team.
Thank you very much for your encouraging words. We are honored by your recognition of our seriousness and competence. At Lumitop.com, our team is committed to providing the best possible service and total customer satisfaction. Your satisfaction is our greatest reward. Don't hesitate to contact us for any future requests you may have. We'll always be there to support you.
Best regards,
The Lumitop.com team.
5
/5
★★★★★
Good service and products.
Michele M.
purchased on 16/10/2023
Answer from Lumitop
Dear Michele,
Thank you for your succinct yet very appreciated feedback. We're thrilled to hear that you're satisfied with our service and products. Providing excellent service and high-quality products is what we strive for at Lumitop.com. Should you need any assistance in the future or have any questions, please don't hesitate to reach out. We're here to help!
Warm regards,
The Lumitop.com Team
Thank you for your succinct yet very appreciated feedback. We're thrilled to hear that you're satisfied with our service and products. Providing excellent service and high-quality products is what we strive for at Lumitop.com. Should you need any assistance in the future or have any questions, please don't hesitate to reach out. We're here to help!
Warm regards,
The Lumitop.com Team
5
/5
★★★★★
Prompt delivery as promised; quality product.
Alain C.
purchased on 20/10/2023
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Answer from Lumitop
Dear Alain,
Thank you very much for your comment. It is always gratifying to know that we have kept our promise of fast delivery and that you are satisfied with the quality of the product. At Lumitop.com, we always strive to offer the best to our customers, and your message is a great acknowledgement of our efforts. Thank you for your confidence, and we remain at your disposal for any future assistance.
Yours faithfully
The Lumitop.com team.
Thank you very much for your comment. It is always gratifying to know that we have kept our promise of fast delivery and that you are satisfied with the quality of the product. At Lumitop.com, we always strive to offer the best to our customers, and your message is a great acknowledgement of our efforts. Thank you for your confidence, and we remain at your disposal for any future assistance.
Yours faithfully
The Lumitop.com team.
5
/5
★★★★★
Very good communication and very good goods
Saverio P.
purchased on 24/09/2023
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Answer from Lumitop
Dear Saverio,
Thank you very much for your positive feedback. We are very pleased to hear that you are satisfied with both our communication and the quality of our products. It is very important to us that our customers have an outstanding experience with Lumitop.com and your feedback encourages us in our efforts. Please do not hesitate to contact us if you have any further questions or comments.
Yours sincerely,
The Lumitop.com team.
Thank you very much for your positive feedback. We are very pleased to hear that you are satisfied with both our communication and the quality of our products. It is very important to us that our customers have an outstanding experience with Lumitop.com and your feedback encourages us in our efforts. Please do not hesitate to contact us if you have any further questions or comments.
Yours sincerely,
The Lumitop.com team.
5
/5
★★★★★
Fast delivery, sweet little touches in the parcel, careful packaging, and delivery of my two orders in one, really great, very appreciable ecological effort! I'll recommend it with my eyes closed. Thank you so much.
Noemie C.
purchased on 10/10/2023
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Answer from Lumitop
Dear Noémie,
Many thanks for your positive feedback! We're delighted that you appreciated the speed of delivery, the little touches that we include in our packages, and our ecological approach. We make it a point of honor to take care of every detail of your shopping experience, and your comments show us that this makes all the difference. Please do not hesitate to come back to us for any future orders or questions. Thank you for your confidence and for recommending Lumitop.com!
With all our gratitude,
The Lumitop.com team.
Many thanks for your positive feedback! We're delighted that you appreciated the speed of delivery, the little touches that we include in our packages, and our ecological approach. We make it a point of honor to take care of every detail of your shopping experience, and your comments show us that this makes all the difference. Please do not hesitate to come back to us for any future orders or questions. Thank you for your confidence and for recommending Lumitop.com!
With all our gratitude,
The Lumitop.com team.
5
/5
★★★★★
Very good quality. Am very satisfied with the lamp
Claudia B.
purchased on 06/09/2023
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Answer from Lumitop
Dear Claudia,
Thank you very much for your positive feedback! We are very pleased that you are satisfied with the quality of our lamp. It is our goal to offer products of the highest quality, and your feedback encourages us to do so. Please do not hesitate to contact us with any further questions or needs. Thank you for choosing Lumitop.com!
Sincerely yours,
The Lumitop.com Team.
Thank you very much for your positive feedback! We are very pleased that you are satisfied with the quality of our lamp. It is our goal to offer products of the highest quality, and your feedback encourages us to do so. Please do not hesitate to contact us with any further questions or needs. Thank you for choosing Lumitop.com!
Sincerely yours,
The Lumitop.com Team.
5
/5
★★★★★
Just one small regret: I didn't see that there was a model with 6 articulated arms when I bought the one with 4, catalog to improve ...
Nelly J.
purchased on 17/09/2023
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Answer from Lumitop
Dear Nelly,
First of all, we would like to thank you for your constructive feedback. We're sorry to hear that you didn't see the 6-arm model when you made your purchase. It's true that we do offer two versions: the 4-arm SI433 signal model and another 6-arm Loft D9406. We understand your regret.
To remedy this, please contact us if you would like to make an exchange. We'll do everything we can to support you in this process and ensure your satisfaction.
As for the presentation of our catalog, we have taken note of your comment and will work to improve its clarity. Your feedback is invaluable and helps us to continually improve.
Once again, we apologize for this inconvenience and hope to have the opportunity to meet your expectations to the best of our ability in the future.
With kindest regards,
The Lumitop.com team.
First of all, we would like to thank you for your constructive feedback. We're sorry to hear that you didn't see the 6-arm model when you made your purchase. It's true that we do offer two versions: the 4-arm SI433 signal model and another 6-arm Loft D9406. We understand your regret.
To remedy this, please contact us if you would like to make an exchange. We'll do everything we can to support you in this process and ensure your satisfaction.
As for the presentation of our catalog, we have taken note of your comment and will work to improve its clarity. Your feedback is invaluable and helps us to continually improve.
Once again, we apologize for this inconvenience and hope to have the opportunity to meet your expectations to the best of our ability in the future.
With kindest regards,
The Lumitop.com team.
5
/5
★★★★★
Good communication. Product as described. I recommend this site.
Sabine P.
purchased on 31/08/2023
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Answer from Lumitop
Dear Sabine,
Thank you for your positive feedback. We are delighted to hear that you appreciated our communication and that the product you received was as described. Your recommendation is very much appreciated and encourages us to continue offering excellent service.
Please do not hesitate to contact us should you require anything in the future. We are here to serve you.
Best regards,
The Lumitop.com team.
Thank you for your positive feedback. We are delighted to hear that you appreciated our communication and that the product you received was as described. Your recommendation is very much appreciated and encourages us to continue offering excellent service.
Please do not hesitate to contact us should you require anything in the future. We are here to serve you.
Best regards,
The Lumitop.com team.
5
/5
★★★★★
More than satisfied really. I have several fixtures to buy and will order for sure from Limitop 💕💕💕.
Lisa F.
purchased on 02/07/2023
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Answer from Lumitop
Dear Lisa,
Many thanks for your kind words. We are more than happy to hear that you are more than satisfied with your experience with Lumitop.com. Your enthusiasm and your intention to order again are the greatest compliment you can pay us.
When you're ready to buy your next fixtures, please don't hesitate to contact us. We'll be there to offer you the best possible service.
Yours faithfully
The Lumitop.com team. 💕💕💕
Many thanks for your kind words. We are more than happy to hear that you are more than satisfied with your experience with Lumitop.com. Your enthusiasm and your intention to order again are the greatest compliment you can pay us.
When you're ready to buy your next fixtures, please don't hesitate to contact us. We'll be there to offer you the best possible service.
Yours faithfully
The Lumitop.com team. 💕💕💕
5
/5
★★★★★
Product conforms, deadline met. Very good
Karine B.
purchased on 06/09/2023
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Answer from Lumitop
Dear Karine,
Thank you very much for your positive and concise feedback. We are delighted to hear that the product met your expectations and that the delivery time was respected. Your satisfaction is our priority, and we're glad we were able to meet your needs.
Please do not hesitate to come back to us if you have any further needs or questions in the future. We're here to serve you.
Sincerely yours
The Lumitop.com team.
Thank you very much for your positive and concise feedback. We are delighted to hear that the product met your expectations and that the delivery time was respected. Your satisfaction is our priority, and we're glad we were able to meet your needs.
Please do not hesitate to come back to us if you have any further needs or questions in the future. We're here to serve you.
Sincerely yours
The Lumitop.com team.
5
/5
★★★★★
Golden customer service. They're top-notch: exceptionally helpful and responsive.
Maëlle C.
purchased on 18/09/2023
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Answer from Lumitop
Dear Maëlle,
Thank you so much for your kind words about our customer service. We're delighted to hear that you found our team particularly helpful and responsive. Your satisfaction is our priority, and we are here to offer you the best possible service.
Please feel free to contact us at any time if you have any further questions or needs. We're here to help.
We look forward to hearing from you,
The Lumitop.com team.
Thank you so much for your kind words about our customer service. We're delighted to hear that you found our team particularly helpful and responsive. Your satisfaction is our priority, and we are here to offer you the best possible service.
Please feel free to contact us at any time if you have any further questions or needs. We're here to help.
We look forward to hearing from you,
The Lumitop.com team.
5
/5
★★★★★
Reliable processing of the order. Beautiful lamps.
Arno B.
purchased on 08/09/2023
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Answer from Lumitop
Dear Arno,
Thank you very much for your feedback. We are very pleased to hear that you appreciate our reliable processing of your order and that you like the lamps so much. Customer satisfaction is our top priority and it is nice to know that we were able to meet your expectations.
If you have any further questions or need more lamps in the future, please do not hesitate to contact us. We are happy to be of service to you.
Sincerely yours,
The team of Lumitop.com.
Thank you very much for your feedback. We are very pleased to hear that you appreciate our reliable processing of your order and that you like the lamps so much. Customer satisfaction is our top priority and it is nice to know that we were able to meet your expectations.
If you have any further questions or need more lamps in the future, please do not hesitate to contact us. We are happy to be of service to you.
Sincerely yours,
The team of Lumitop.com.
5
/5
★★★★★
Everything went perfectly so far, although I will return the product because the small signalieldé not to my taste. The contact has been excellent so far. Further I can not yet judge.
Robert S.
purchased on 07/10/2023
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Answer from Lumitop
Dear Robert,
Thank you very much for your feedback. We are glad to hear that everything has gone perfectly so far, even if you decided to return the product because it did not suit your taste. We appreciate your honest feedback and your positive experience with our customer service so far.
If you have any further questions or need assistance, whether with returns or any other concerns, please do not hesitate to contact us. We are here to help you.
Sincerely,
The team of Lumitop.com.
Thank you very much for your feedback. We are glad to hear that everything has gone perfectly so far, even if you decided to return the product because it did not suit your taste. We appreciate your honest feedback and your positive experience with our customer service so far.
If you have any further questions or need assistance, whether with returns or any other concerns, please do not hesitate to contact us. We are here to help you.
Sincerely,
The team of Lumitop.com.
5
/5
★★★★★
Top manufacture quality and full transparency regarding the processing status of the order. Very professional!
Tri-cuong V.
purchased on 23/08/2023
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Answer from Lumitop
Dear Tri-Cuong,
Thank you very much for your feedback. We are very pleased to hear that you are satisfied with our high quality manufacture and that you appreciate our transparency regarding the processing status of your order as well as our professional service. Your satisfaction is our utmost concern.
If you have any further questions or need our assistance in the future, please do not hesitate to contact us. We will be happy to assist you.
Sincerely yours,
The team of Lumitop.com.
Thank you very much for your feedback. We are very pleased to hear that you are satisfied with our high quality manufacture and that you appreciate our transparency regarding the processing status of your order as well as our professional service. Your satisfaction is our utmost concern.
If you have any further questions or need our assistance in the future, please do not hesitate to contact us. We will be happy to assist you.
Sincerely yours,
The team of Lumitop.com.