Lumitop Overall rating

based on 184 published reviews 10 1

Latest negative customer reviews

Hello. 2 items ordered. I've been waiting for 2 months to receive them. The supplier of Lumitop itself is certainly late. But apart from an email announcing the delay a few days after the order, we received no information for 2 months. And suddenly a notice of shipment. So the follow-up is a bit defective. Good day to you.
Despite my calls and emails, my order could not appear in my history.
Answer from Lumitop :
Hello, Mr. Martino,

We have done our best to make your order appear in the history. A problem in the system base of the site prevented us from doing so, of course against our will.

We have done our best to answer you, to inform and communicate the information necessary for your order.
If this is not the case, we remain at your disposal for any information you may require.

We have now solved this technical problem on the new customer accounts, it is simply impossible for us technically to retrieve your order history, this is unfortunately sometimes the vagaries of the computer.

Thank you for your understanding
The Lumitop team