/10
★★★★☆
based on 2311 reviews published
★★★★☆
based on 2311 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
Very good site and easy to navigate. However... I've been waiting more than a month for an iPad cover and a protective glass and after an email, I'm told that there is no more model and that we are waiting for it. Maybe we should do something to report your unavailability.
Nicolas D.
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Answer from MacManiack
Hello Nicolas, We thank you for your comment and are sorry to hear about your dissatisfaction. In this case, the availability of the products is indicated online, near the button of addition to the basket, and we offer the possibility of pre-ordering, reason for which there is no blocking when you add a product out of stock to the basket. Our team remains at your disposal for any further information and does its best to improve your customer experience. Have a nice day. Sincerely, The MacManiack Team
3
/5
★★★☆☆
Delivery ok Product bad quality
Nathan S.
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3
/5
★★★☆☆
Hello The smallest screwdriver concerning the 2 screws to remove the shell of the iPhone 6 does not hook the screws I think to a manufacturing problem well to you
Jean-luc V.
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3
/5
★★★☆☆
I was sent the wrong model
Alain R.
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2
/5
★★☆☆☆
The photo of the battery for iphone6 proposed by macmaniack is identical to the original battery.... but the one delivered is not the one!!! I'm not sure how to get a better idea of what's going on with this one, but I'm sure it's a good one.
Pascal B.
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Answer from MacManiack
Hello Pascal, Thank you for your comment. However, the photo online of the iPhone 6 Battery (Premium Quality) is absolutely not the photo of an official battery, and for good reason: it is not, as we indicate. It is indeed a compatible part. We also note that you have not contacted our team on this subject: do not hesitate to write to us at [email protected] if necessary, our team will be happy to help you. Have a nice day. Sincerely, The MacManiack Team Sincerely, The MacManiack Team
3
/5
★★★☆☆
Order received partially, apparently the articles are not in stock at the validation of the order, it is long....
Bee P.
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2
/5
★★☆☆☆
Received half an order after more than 1 month and missing item still unavailable .....
Olivier D.
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Answer from MacManiack
Hello Olivier, Thank you for your comment. The carriers have experienced an unprecedented increase in activity in recent months, and major disruptions from one country to another. Delivery times may therefore be longer than normal during this period and we are sorry for the impact this may have had on this delivery. However, it appears that you have not yet contacted our team regarding this outstanding order. Please contact us at [email protected] and our team will be happy to help you 🙂 Have a great day! The MacManiack team
3
/5
★★★☆☆
Fast shipping, quick pick up, but product seems fragile
Julia P.
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3
/5
★★★☆☆
I have to say that I am very satisfied with the product. I have to say that I am very satisfied with the product. Otherwise, the product is conform.
Éric C.
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3
/5
★★★☆☆
Delivery time much longer than expected
Olard G.
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2
/5
★★☆☆☆
The delivery is very fast so nothing to complain about. On the other hand the quality of the material is absolutely deplorable. It's a shame.
Arnaud T.
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Answer from MacManiack
Hello Arnaud, We are sorry to see that your order does not offer you complete satisfaction. However, it seems that you have not yet contacted our team regarding this possibly defective part. In order to check with our customer support, we invite you to contact us by e-mail at [email protected] : our team will be happy to help you if you take the time to contact us 🙂 Have a nice day! Sincerely, The MacManiack Team
3
/5
★★★☆☆
Great delivery time but the connector ordered does not work
Frédéric M.
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3
/5
★★★☆☆
Good follow up on the email but did not reply to the email. Well, it was during the holidays. I can understand that.
Alban P.
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2
/5
★★☆☆☆
I received my order and it was on time.
Stéphanie V.
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Answer from MacManiack
Hello Stephanie, Thank you for your comment. It seems that you have not yet contacted our team about this order. The missing item was created as a backorder because it was temporarily out of stock, so that you can receive the rest of your order as soon as possible. You can easily see this in your online customer area. If necessary, we invite you to contact us by e-mail at [email protected] : our team will be happy to help you 🙂 Have a great day! Sincerely, The MacManiack Team
3
/5
★★★☆☆
Order received halfway, item missing for over a month.
Alain C.
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3
/5
★★★☆☆
Was a Belgian company before. shipping costs have increased and the delivery time has gone from 1 day before to 3 weeks now. despite this I found a compatible mag safe charger acceptable compared to the rest of the market (amazon)
Loïc O.
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3
/5
★★★☆☆
I made a mistake with my order and contacted mcmaniack's customer service. I was unable to reach them by phone. They agreed to send the goods back to them. I have to say that I am very pleased with the service I received from mcmaniack and that I have been very satisfied with my purchase. I am disappointed
Rudolf V.
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3
/5
★★★☆☆
It's the 4th time I've ordered and I want to send the product back... customer service is dead after 2 3 messages .... no phone number... pity
Alexandre Doudou K.
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2
/5
★★☆☆☆
I have received my order and I am very pleased with the service and the quality of the product. I will be back in a few weeks. I've been using it for a while now and I'm not sure if I'll ever get it again. I'm very pleased with the service and the quality of the product.
Benjamin H.
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Answer from MacManiack
Hello, We are sorry for this inconvenience of delivery beyond our control. You had ordered items awaiting restocking (available within 15 days) but upon receipt of our restocking, we came back to you to ship your package as agreed. However, in the meantime, the Belgian Post Office (BPost) has informed us that it is temporarily unable to process parcels due to a saturation of the Belgian network during this holiday season and health crisis. We are sorry about this even if we are also suffering from these effects. We invite you to contact us by e-mail if you wish to find an arrangement. Sincerely yours,
2
/5
★★☆☆☆
Hello I bought a shell from you, a lot of parts do not work, the light does not turn on, when I put the phone on silent it vibrates several times, I wanted to return the product except that I needed a shell as soon as possible for my phone to work
Nabil D.
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Answer from MacManiack
Hello, We are sorry if the product received does not meet your expectations. However, we note that you have not yet contacted us about this. We invite you to send us an email to [email protected] in order to find a solution as soon as possible. In this waiting, Cordially,
3
/5
★★★☆☆
#NOM?
Serge D.
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3
/5
★★★☆☆
Pleasant site but products not in conformity
Vincent C.
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3
/5
★★★☆☆
The delivery time is very long
Longin B.
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2
/5
★★☆☆☆
I placed my order on Nov 28 at 12pm. I tried to modify it without success and then asked to cancel it on the 29th at 11am before it was shipped. No answer. I received an email on the 30th to tell me that it was being prepared and then shipped! You are fast to send orders but not to answer your customers...
Yolaine G.
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Answer from MacManiack
Hello Yolaine, Thank you for your message 🙂 Indeed, we do our best to ship your orders quickly and have fewer tools to intercept them efficiently. As we were unable to stop this order before it was shipped, our team sent you a return form allowing you to return it to us, at our expense of course. Upon receipt, we will be able to register your refund request for this order. We remain available if needed, do not hesitate. Sincerely, The MacManiack Team
3
/5
★★★☆☆
++: Products meet my expectations, fast shipping and delivery. ++: Often out of stock, 7-10 day restocking times are rarely respected and communication regarding this is non-existent.
Olivier M.
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3
/5
★★★☆☆
Well
Gregory L.
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2
/5
★★☆☆☆
I ordered an iPhone 6S battery and received an iPhone 5 battery. Sincerely
Denis P.
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Answer from MacManiack
Hello Denis, We are sorry to hear about this information... It seems that you have not yet contacted our team on this subject. In order to start the handling of this return within the framework of our after-sales service, we invite you to contact us by e-mail at [email protected] : our team will be happy to help you 🙂 Have a nice day! Sincerely, The MacManiack Team
3
/5
★★★☆☆
Nothing to say about the delivery time and the battery which seems to be working properly for the moment. On the other hand, regarding the kit, the plastic tools all broke even though I didn't force them. Maybe bad luck! They send me back a kit for free.
Martial R.
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2
/5
★★☆☆☆
Order placed on 17/10/2020 Received on 27/11/2020 Can surely do better
Jean-mary G.
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3
/5
★★★☆☆
Order received very damaged!
Marie-agnes R.
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