MacManiack Overall rating

8.7/10
★★★★☆
based on 2131 published reviews 10 1

Latest neutral customer reviews

3/5
★★★☆☆
I received the package after a week, the battery seems to discharge quickly for a new battery.
Answer from MacManiack :
Hello,

We thank you for your opinion and are sorry to see that your order does not offer you complete satisfaction.

However, we note that you have not yet contacted our team about this matter: please write to us at info@macmaniack.com so that we can be informed of this information and find a solution quickly 🙂

Our team wishes you a very nice day and remains at your disposal if needed.

Sincerely,
The MacManiack Team
3/5
★★★☆☆
Sorry I could have put the 5 stars, but I found out that the "thing" for my cell phone is way too small and I can't dress my cell phone!!!
Answer from MacManiack :
Hello Liliane,

We thank you for your opinion and are sorry to hear about this information.

However, it seems that you have not yet contacted our team on this subject: please do not hesitate to write to us at info@macmaniack.com so that we can review the situation together and find a solution 🙂

A very nice day to you.

Sincerely,
The MacManiack Team
3/5
★★★☆☆
Satisfied with the products ordered, but it would be wise to put a written instruction manual in the package, thank you
Answer from MacManiack :
Hello Régine,

We thank you for your opinion and are sorry that the use of the wireless charger may have been unclear to you.

Our team is at your disposal for any further information you may need, so don't hesitate 🙂

Very nice day to you!

Sincerely yours,
The MacManiack Team
3/5
★★★☆☆
The site's proposals are good, but a small problem of supply not mentioned in the order surprised me, but everything is well arranged afterwards despite this delay.
2/5
★★☆☆☆
Catastrophe - Clearly used or at least used product. Blind, deaf and dumb customer service. 2 stars because delivery was super fast. I have tried other places than Macway who I usually order from but they won't take me back. I'm curious to see the exciting response I'm going to get to try and clear your name. I wish I could show the picture of the m***** that you sent me for your other customers
3/5
★★★☆☆
I was expecting to have a case with the apple logo on it, but it was not there.
3/5
★★★☆☆
Cable not available in stock and not reported when ordering shipped 10 days after order not faster than if I had ordered on aliExpress
3/5
★★★☆☆
First delivery not arrived! I had to make a statement about the honor! Like I'm a thief! Not my fault your delivery guys are unreliable !!!!!
3/5
★★★☆☆
Hello, The after-sales service took a little delay but I got satisfaction. Thank you for your help,
3/5
★★★☆☆
Quality OK, support OK, but a month delay is too long.
3/5
★★★☆☆
The product is conform (a replacement battery), however I did not need the screwdrivers. I have to say that it's a pity that it's a waste of money... The product description lacks detail.
3/5
★★★☆☆
Some good and some bad: - the site is quite slow despite the fiber, some modules are not displayed at all times (the selection card for delivery Chronopost Pick Up for example). - some information makes you smile: (I order a phone screen, so, a priori my phone is out of order), "you will be kept informed by sms of the progress of your delivery..." - my first delivery, the product was announced delivered within 7 to 10 days, I waited about 1 month before being delivered. - The online chat and after sales service are top notch, quick and clear answers, simple procedure and acknowledgements by email... Great! - I'm very pleased with the service and the quality of the product. I'm very pleased with the service and the quality of the product. - I received a credit note following an order error (on my part). The credit note came with free Chronopost Pick Up shipping. It is very commercial on your part but the code of the credit is blocked on only 1 mode of delivery, if this one does not suit the customer he will not be able to use his credit... Maybe you should dissociate the credit and the discount on shipping...
3/5
★★★☆☆
There is a missing product ordered, not delivered I have no news!
2/5
★★☆☆☆
The description of the contents of the screwdriver kits is not precise enough to make the choice of the model safe.
Answer from MacManiack :
Hello Catherine, Thank you for your comment and we are sorry to see that your order did not give you complete satisfaction. It seems that you have not yet contacted our team about this issue. If you need assistance, please contact our team at info@macmaniack.com : our team will be happy to help you 🙂 Have a great day! Sincerely, The MacManiack Team
3/5
★★★☆☆
Because no way to contact
3/5
★★★☆☆
The site is good but there are too many ads that prevent you from seeing what you are looking for.
3/5
★★★☆☆
Too long a delay
2/5
★★☆☆☆
Very good site and easy to navigate. However... I've been waiting more than a month for an iPad cover and a protective glass and after an email, I'm told that there is no more model and that we are waiting for it. Maybe we should do something to report your unavailability.
Answer from MacManiack :
Hello Nicolas, We thank you for your comment and are sorry to hear about your dissatisfaction. In this case, the availability of the products is indicated online, near the button of addition to the basket, and we offer the possibility of pre-ordering, reason for which there is no blocking when you add a product out of stock to the basket. Our team remains at your disposal for any further information and does its best to improve your customer experience. Have a nice day. Sincerely, The MacManiack Team
3/5
★★★☆☆
Delivery ok Product bad quality
3/5
★★★☆☆
Hello The smallest screwdriver concerning the 2 screws to remove the shell of the iPhone 6 does not hook the screws I think to a manufacturing problem well to you