8.6/10
★★★★☆
based on 2311 reviews published

Latest neutral customer reviews

3 /5
★★★☆☆
Impossible to screw the large battery mounting screw back onto the chassis. A pity. Otherwise, the battery seems to work fine. Test in progress
User icon
Piers F.
purchased on 13/11/2023
Translated review
3 /5
★★★☆☆
The part for the camera on the screen is missing, what should we do?
User icon
Jordan R.
purchased on 17/12/2022
Translated review
Answer from MacManiack
Hello, I invite you to make the request for soap directly on the website in order to launch the exchange procedure.
2 /5
★★☆☆☆
Half satisfied because there is an error on the color.
User icon
Jean-michel L.
purchased on 10/03/2022
Translated review
2 /5
★★☆☆☆
Very long delivery 1 month after order due to lack of supply. It is only after having contacted them that I learned that an article was out of stock. They offered me a refund of this article that I am still waiting for.
User icon
Damien H.
purchased on 04/02/2022
Translated review
3 /5
★★★☆☆
Fast delivery and quick response when I reported that I have a return to make. However, since then, I've been waiting more than 15 days for a follow-up to my photo shipment to validate the return...and still nothing!
User icon
Nadine C.
purchased on 22/02/2022
Translated review
3 /5
★★★☆☆
I find that for an order of drums, the kit of sticking to change the battery should be proposed, it would be a real advice and service
User icon
Bruno S.
purchased on 18/01/2022
Translated review
2 /5
★★☆☆☆
If the products MM sells were available, it would be a good service as it was a few years ago... However, why promote products that you can't deliver? I have been waiting for iPhone batteries (FQGERZZRY) for six weeks... I think that at this rate, MM is doomed... Unfortunately. I'm trying to keep the local or regional ones alive, but I can't ask my customers to wait six weeks with their broken machine...
User icon
Bernard L.
purchased on 29/12/2021
Translated review
2 /5
★★☆☆☆
Attention the battery is delivered without stickers to reassemble it, think of ordering them in more... It did some strange things at the beginning, sudden phone cut at 20 percent of charge... But after several cycles of charge and discharge it seems to work better even if the autonomy leaves something to be desired ...
User icon
Pierre-emmanuel G.
purchased on 28/12/2021
Translated review
3 /5
★★★☆☆
It's not really what I'm looking for because there is no upper edge to protect the glass. It wasn't visible on the pictures...too bad. I received it 5 days after ordering and paid 3,99€ for shipping!
User icon
Lecomte J.
purchased on 02/12/2021
Translated review
2 /5
★★☆☆☆
The tool kit provided with the battery for the replacement of it on an iPhone 7 did not include a triwing screwdriver essential for the removal ...
User icon
Samuel G.
purchased on 24/11/2021
Translated review
3 /5
★★★☆☆
Out of two devices received only one that works. The second does not give any sign of life. I had to replace the two almost completely discharged batteries.
User icon
Joelle H.
purchased on 11/11/2021
Translated review
2 /5
★★☆☆☆
Fast shipping but very hard to put on without something sticking to it ....
User icon
Olivier D.
purchased on 02/11/2021
Translated review
3 /5
★★★☆☆
I received my order as described. I have received my order and I am very pleased with the service.
User icon
Omar A.
purchased on 08/10/2021
Translated review
3 /5
★★★☆☆
I received the package after a week, the battery seems to discharge quickly for a new battery.
User icon
Jean Marc B.
Translated review
Answer from MacManiack
Hello,

We thank you for your opinion and are sorry to see that your order does not offer you complete satisfaction.

However, we note that you have not yet contacted our team about this matter: please write to us at [email protected] so that we can be informed of this information and find a solution quickly 🙂

Our team wishes you a very nice day and remains at your disposal if needed.

Sincerely,
The MacManiack Team
3 /5
★★★☆☆
Sorry I could have put the 5 stars, but I found out that the "thing" for my cell phone is way too small and I can't dress my cell phone!!!
User icon
Liliane B.
Translated review
Answer from MacManiack
Hello Liliane,

We thank you for your opinion and are sorry to hear about this information.

However, it seems that you have not yet contacted our team on this subject: please do not hesitate to write to us at [email protected] so that we can review the situation together and find a solution 🙂

A very nice day to you.

Sincerely,
The MacManiack Team
3 /5
★★★☆☆
Satisfied with the products ordered, but it would be wise to put a written instruction manual in the package, thank you
User icon
Régine J.
Translated review
Answer from MacManiack
Hello Régine,

We thank you for your opinion and are sorry that the use of the wireless charger may have been unclear to you.

Our team is at your disposal for any further information you may need, so don't hesitate 🙂

Very nice day to you!

Sincerely yours,
The MacManiack Team
3 /5
★★★☆☆
The site's proposals are good, but a small problem of supply not mentioned in the order surprised me, but everything is well arranged afterwards despite this delay.
User icon
Gilles D.
Translated review
2 /5
★★☆☆☆
Catastrophe - Clearly used or at least used product. Blind, deaf and dumb customer service. 2 stars because delivery was super fast. I have tried other places than Macway who I usually order from but they won't take me back. I'm curious to see the exciting response I'm going to get to try and clear your name. I wish I could show the picture of the m***** that you sent me for your other customers
User icon
Bertrand G.
Translated review
3 /5
★★★☆☆
I was expecting to have a case with the apple logo on it, but it was not there.
User icon
Benjamin G.
Translated review
3 /5
★★★☆☆
Cable not available in stock and not reported when ordering shipped 10 days after order not faster than if I had ordered on aliExpress
User icon
Roger P.
Translated review
3 /5
★★★☆☆
First delivery not arrived! I had to make a statement about the honor! Like I'm a thief! Not my fault your delivery guys are unreliable !!!!!
User icon
Christophe B.
Translated review
3 /5
★★★☆☆
Hello, The after-sales service took a little delay but I got satisfaction. Thank you for your help,
User icon
David V.
Translated review
3 /5
★★★☆☆
Quality OK, support OK, but a month delay is too long.
User icon
Geoffrey P.
Translated review
3 /5
★★★☆☆
The product is conform (a replacement battery), however I did not need the screwdrivers. I have to say that it's a pity that it's a waste of money... The product description lacks detail.
User icon
Francois C.
Translated review
3 /5
★★★☆☆
Some good and some bad: - the site is quite slow despite the fiber, some modules are not displayed at all times (the selection card for delivery Chronopost Pick Up for example). - some information makes you smile: (I order a phone screen, so, a priori my phone is out of order), "you will be kept informed by sms of the progress of your delivery..." - my first delivery, the product was announced delivered within 7 to 10 days, I waited about 1 month before being delivered. - The online chat and after sales service are top notch, quick and clear answers, simple procedure and acknowledgements by email... Great! - I'm very pleased with the service and the quality of the product. I'm very pleased with the service and the quality of the product. - I received a credit note following an order error (on my part). The credit note came with free Chronopost Pick Up shipping. It is very commercial on your part but the code of the credit is blocked on only 1 mode of delivery, if this one does not suit the customer he will not be able to use his credit... Maybe you should dissociate the credit and the discount on shipping...
User icon
Simon B.
Translated review
3 /5
★★★☆☆
There is a missing product ordered, not delivered I have no news!
User icon
Isabelle S.
Translated review
2 /5
★★☆☆☆
The description of the contents of the screwdriver kits is not precise enough to make the choice of the model safe.
User icon
Catherine D.
Translated review
Answer from MacManiack
Hello Catherine, Thank you for your comment and we are sorry to see that your order did not give you complete satisfaction. It seems that you have not yet contacted our team about this issue. If you need assistance, please contact our team at [email protected] : our team will be happy to help you 🙂 Have a great day! Sincerely, The MacManiack Team
3 /5
★★★☆☆
Because no way to contact
User icon
Lyly C.
Translated review
3 /5
★★★☆☆
The site is good but there are too many ads that prevent you from seeing what you are looking for.
User icon
Lamine S.
Translated review
3 /5
★★★☆☆
Too long a delay
User icon
Mathias B.
Translated review