MacManiack Overall rating

8.7/10
★★★★☆
based on 2192 published reviews 10 1

Latest negative customer reviews

1/5
★☆☆☆☆
I have ordered from them twice and twice the order was not correct. I didn't say anything the first time and was satisfied with what they sent me. I asked for compensation for my second order, they sent me the wrong items TWICE! A shame!!! I will never order from them again and I don't recommend it to everyone I know.
1/5
★☆☆☆☆
So I'm doing a review again since the last one was deleted...... so bad part received compared to my order and no customer service by phone..... not to mention the orders waiting 15 days while they are marked available at the time of the order.
Answer from MacManiack :
Hello Benoit, Your previous review "Received a wifi antenna....." was not published because the purchase experience was not filled in and therefore did not respect the TOS. We apologize if you have not received the part ordered, our support is indeed available by mail to correct this as soon as possible at contact@macmaniack.com, all requests are processed the same day (excluding weekend). Concerning the availability of the products, it is informed on each of our product sheets before the order is placed. Wishing you a good day. The MacManiack team
1/5
★☆☆☆☆
I made an order on Monday, October 14 at 10 am in return in the day I received an email that mindiquer that my order had been taken into account that was already shipped delivery times was 72 hours maximum we are today Monday 21 And I still have received nothing where is my order god only knows
1/5
★☆☆☆☆
I have not received my order yet.
1/5
★☆☆☆☆
Navigation on the site is not obvious, no guide sent with the order
1/5
★☆☆☆☆
Unacceptable customer service : due to a stock shortage not visible at the time of the order, the package arrived with many missing elements without even an alert from macmaniack when it was sent. I'm not sure how much I'm going to pay for my order, but I'm sure I'll be able to pay for it. I strongly advise against this.
Answer from MacManiack :
Hello, Thank you for sharing your opinion. In view of your comment, your experience does not seem to be satisfactory, and we apologize for the inconvenience caused. I invite you once again to contact our customer support, so that a viable and immediate solution is proposed to you. Sincerely,