/10
★★★★☆
based on 2306 published reviews
★★★★☆
based on 2306 published reviews
Latest negative customer reviews
1/5
★☆☆☆☆
Doesn't work, then I put the original in. It works.
Jan R. Translated review
Answer from MacManiack
Hi Jan, Thank you for your comment and we are sorry to hear that your order is not to your complete satisfaction. It seems that you have not yet contacted our team regarding this possibly defective part. In order to start taking care of this return within the framework of our after-sales service, we invite you to contact us by e-mail at [email protected]: our team will be happy to help you 🙂 Have a nice day! Sincerely, The MacManiack Team
1/5
★☆☆☆☆
I will never order from this site again !!!!!
Camille N. Translated review
Answer from MacManiack
Hello Camille, We thank you for your comment and we are sorry for this new incident. Indeed, some restocking has been delayed in recent months due to the period we are going through, in spite of ourselves, and we apologize for these delays beyond our control. Our team is at your disposal and has reserved you a small surprise by e-mail 😉 Very nice day to you. Sincerely, The MacManiack Team
1/5
★☆☆☆☆
I have received a product twice that does not conform to the specifications or does not work. In view of the urgency of the situation (broken phone) I had to deal with
Louise L. Translated review
Answer from MacManiack
Hello Louise, We are sorry for this bad experience... We notice that you did not contact our team directly about this issue. Please feel free to email us at [email protected] to find a solution. We are also available on all social networks if needed. Sincerely, The MacManiack team
1/5
★☆☆☆☆
Not received the order
Renaux J. Translated review
Answer from MacManiack
Hello, Thank you for your comment and we are sorry that your order has not yet arrived safely. According to the tracking system, the postal address you indicated was unknown, and the package was automatically returned by their services. However, it seems that you have not yet contacted our team about this. In order to clarify this order, we invite you to contact us by e-mail at [email protected] : our team will be happy to help you 🙂 Have a nice day! Sincerely, The MacManiack Team
1/5
★☆☆☆☆
The image of the product ordered does not match what I received. Same function for the product but a completely different company. Fast delivery and reasonable costs.
Sophie F. Translated review
1/5
★☆☆☆☆
Order not received.
Pablo G. Translated review
1/5
★☆☆☆☆
The package was picked up at the collection point by a person unknown to our company. Why is it no longer possible to be delivered to your own address?
Jean-marc C. Translated review
Answer from MacManiack
Hello Jean-Marc, Thank you for your comment. You have indeed selected the Relais Pickup mode of transport in order to be delivered in a parcel relay at a retailer's, and it is in this sense that our logistics team has shipped your order. Do not hesitate to consult your mailbox, our team has already contacted you about this 🙂 Rest assured, we always find solutions. See you soon! Sincerely, The MacManiack Team
1/5
★☆☆☆☆
Never received my order!
Frederic L. Translated review
Answer from MacManiack
Hello Frédéric, Thank you for your comment. Due to the second lockdown and the approach of the holiday season, carriers are experiencing an unprecedented increase in activity. Delivery times may therefore be longer than normal during this period. Do not hesitate to consult your mailbox, our team came back to you because in only 2 days it will be possible to open a complaint with the carrier following this letter sent since the 30/11/2020 by our team. We remain at your entire disposal for any further information, do not hesitate. Sincerely, The MacManiack Team
1/5
★☆☆☆☆
I had to send an email to know that the product was available, return is very difficult. I'm waiting to see if I get a refund as I explicitly requested.
Hafsa B. Translated review
Answer from MacManiack
Hello Hafsa, We thank you for your message and we are sorry for this experience... The refund of the part has been done by our team yesterday afternoon, as you already know. We remain available for any further information. A very nice day to you! Sincerely, The MacManiack Team
1/5
★☆☆☆☆
Almost 3 weeks and we still haven't received anything! How can we be satisfied?
Jérôme H. Translated review
Answer from MacManiack
Hello Jérôme, We thank you for your message and we are sorry to hear this news :- / Your package was indeed shipped by Colissimo International on 11/25/2020, as indicated by the tracking number that our team sent you by e-mail. It seems that you have not yet contacted us about this delay in delivery due to the carrier. Due to the second lockdown and the approach of the end of year holidays, the carriers are experiencing an unprecedented increase in activity. Delivery times may therefore be longer than normal during this period. However, our team has taken the precaution of requesting an investigation from their department to find out more about this delivery incident. We remain available for any further information and apologize for the inconvenience caused. Have a nice day! The MacManiack Team
1/5
★☆☆☆☆
It is now 25/11 and I still haven't received my order...
Jean Marie E. Translated review
Answer from MacManiack
Hello Jean-Marie, We are sorry to see that your order is still pending. It seems that you have not yet contacted our team about this. Your order was shipped on 11/17/2020 from our warehouse, and is currently in the hands of Belgian carriers, whose services are saturated in this particular period. This explains the longer delay. We are sincerely sorry for the inconvenience that this delay, beyond our control, may cause. Do not hesitate to contact us at [email protected] if necessary. Have a great day! The MacManiack Team
1/5
★☆☆☆☆
After 1 week of waiting, I finally receive my package... But the most important thing was missing, the screen was not in the package ....
François-xavier D. Translated review
Answer from MacManiack
Hello François-Xavier, Thank you for your message. We see that this problem has already been solved by our customer support and we are very happy about it. Your second message is currently being processed by our team, you will receive an answer in the next few minutes. Have a nice day. Sincerely, The MacManiack Team
1/5
★☆☆☆☆
I'm not sure if I'm going to be able to use it again, but I'm sure I'll be able to use it again.
Bruno B. Translated review
1/5
★☆☆☆☆
Next day delivery guaranteed, it's been almost 15 days without anything. No
Lucas C. Translated review
1/5
★☆☆☆☆
Defective product, still waiting for the replacement battery
Patrick M. Translated review
1/5
★☆☆☆☆
Several times fake coins are sent
Lise R. Translated review
1/5
★☆☆☆☆
Very bad, an unpleasant experience. I do not recommend it!
José P. Translated review
1/5
★☆☆☆☆
I got the glass for my watch call broken!
Martin D. Translated review
1/5
★☆☆☆☆
The device blocked my xboxeone and impossible to unlock it
Nancy L. Translated review
1/5
★☆☆☆☆
I still haven't received my package
Saida A. Translated review