/10
★★★★★
based on 1299 reviews published
★★★★★
based on 1299 reviews published
Latest customer reviews
5
/5
★★★★★
I have already placed several orders and I have never been disappointed by the quality of the products.
Danielle E.
purchased on 05/11/2024
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5
/5
★★★★★
Everything is perfect; simple to use site. Quality products.
Françoise F.
purchased on 26/10/2024
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5
/5
★★★★★
Only experience a purchase of Ossau Iraty cheese. Really excellent. And a top delivery system.
Marc F.
purchased on 26/10/2024
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5
/5
★★★★★
Very good, each one of them. A treat. Thank you.
Viviane P.
purchased on 04/11/2024
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5
/5
★★★★★
Good products Well packaged Deadlines ok R.a.s The price maybe......
Bruno S.
purchased on 03/11/2024
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4
/5
★★★★☆
Clear and correct information on the website. The shipping reception time was too long. Xabi.
Xabier L.
purchased on 03/11/2024
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5
/5
★★★★★
Fast delivery and careful packaging and... free delivery of these excellent products at reasonable prices. Highly recommended
Christian L.
purchased on 02/11/2024
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5
/5
★★★★★
High quality cheeses, after having bought on site it is a pleasure to be able to have tommettes delivered to my home from time to time
Patrice A.
purchased on 31/10/2024
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1
/5
★☆☆☆☆
I ordered 5 wedges of cheese for which I paid €50 and to my surprise, I only received 1 wedge of the 5 I ordered and paid for. I sent photos to the supplier explaining what I am narrating, and so far I have not received the slightest response nor have they said anything about resending the 4 missing wedges or refunding me the corresponding amount for what I did not receive. I understand that anyone can make a mistake, but what I do not understand is that they remain silent in response. I will continue to try to recover what I paid for, and I will use all means at my disposal to achieve it. Consider yourselves warned!!!!!!!
Francisco S.
purchased on 31/10/2024
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Answer from Maison Agour
Dear customer, Thank you for contacting us and we apologize for the inconvenience. Our customer service is available from Monday to Friday. Yesterday was a holiday, so we became aware of your email today. We confirm that we will send the 4 missing wedges of cheese tomorrow. We are very sorry for this error in your order and we appreciate your understanding. We will ensure that the rest of your order arrives as soon as possible. Best regards, Maison Agour.
5
/5
★★★★★
Very good cheese, very tasty... not cheap per kilo though... but when you love...
Jacques M.
purchased on 01/11/2024
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5
/5
★★★★★
Hello, Order received on time as expected. Product always of very good quality. Thank you
Jean-louis C.
purchased on 01/11/2024
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5
/5
★★★★★
Excellent products, I recommend them to those around me!
Jean Paul S.
purchased on 31/10/2024
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5
/5
★★★★★
Fast and convenient process. The shipment arrived perfect and quickly. I will definitely repeat
Miguel A.
purchased on 31/10/2024
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5
/5
★★★★★
Bayonne ham not dry with a good taste
Stephane G.
purchased on 31/10/2024
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5
/5
★★★★★
Really very happy with the product and will recommend without problem
Christian M.
purchased on 31/10/2024
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5
/5
★★★★★
Good products and fast delivery. One negative point, in the order I had checked the cooler option which I did not receive.
Dangoumau C.
purchased on 31/10/2024
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5
/5
★★★★★
Beautiful products, delivered on time. Perfect.
Marc G.
purchased on 31/10/2024
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5
/5
★★★★★
Hello, good cheese
Yacine B.
purchased on 21/10/2024
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5
/5
★★★★★
I haven't tasted my purchases yet but the service provided and the kindness of the staff I called deserve only praise...
Philippe M.
purchased on 30/10/2024
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5
/5
★★★★★
Very very good products. Arrived well packaged, and on time
Tania P.
purchased on 30/10/2024
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5
/5
★★★★★
Excellent cheeses, fast delivery and quality products, I recommend this site.
Bernard C.
purchased on 30/10/2024
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5
/5
★★★★★
Very satisfied. I recommend!
Chantal L.
purchased on 29/10/2024
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5
/5
★★★★★
Packaging a bit bulky for 250 grams of cheese...
Jean François R.
purchased on 28/10/2024
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5
/5
★★★★★
First order and very pleasantly surprised by the quality of the delivered products. As for the follow-up, perfect.
Gerard K.
purchased on 26/10/2024
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5
/5
★★★★★
As usual, excellent and delicious products! Therefore, to recommend
Cecile P.
purchased on 27/10/2024
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2
/5
★★☆☆☆
I find it a bit dry, I didn't appreciate it too much
Liliane B.
purchased on 15/10/2024
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Answer from Maison Agour
Thank you very much for your feedback! It seems that you rated the brand based on the texture of the product received, but feel free to also share your impressions of our service in general: the packaging, the responsiveness of customer service, the speed of delivery, or your experience on our site. Your feedback is valuable to help us improve every aspect of our service!
5
/5
★★★★★
Everything was perfect. The user-friendly site, the ease of ordering, the speed of delivery, the extremely high-quality packaging with optimal respect for the cold chain. As for the products, a delight!!!! The 'Best Cheese in the World' lives up to its name and the sausages are top-notch! Basque quality!!!!!
Frederic L.
purchased on 26/10/2024
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4
/5
★★★★☆
Some cheeses are a bit sharp, too bad about this product otherwise nothing to say about the other products which are as usual compliant
Alain D.
purchased on 25/10/2024
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Answer from Maison Agour
Thank you for your feedback! Indeed, raw milk cheeses can sometimes have a slightly more 'sharp' taste. This is part of the characteristics of these authentic products, made in accordance with tradition. We are glad that you are satisfied with our other products and remain at your disposal for any information or recommendations according to your preferences.
5
/5
★★★★★
Very good cheeses well packaged.
Florent R.
purchased on 25/10/2024
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4
/5
★★★★☆
Very good products. I only give 4 stars because the parcel relay is 30 minutes by car from my home.
Cécile G.
purchased on 25/10/2024
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Answer from Maison Agour
Thank you very much for your positive feedback on our products! We are really sorry to hear that the parcel relay chosen by the carrier is so far from your home. This can indeed be inconvenient, and we understand your frustration. We will pass this information on to our carrier to try to improve this point in the future. In the meantime, for your next order, feel free to explore our home delivery options or Chronofresh for more comfort.