9.4/10
★★★★★
based on 1483 reviews published

Latest customer reviews

5 /5
★★★★★

Very good Basque sheep cheese. Fast shipping and controlled temperature.

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Mathieu B.
purchased on 05/11/2024
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3 /5
★★★☆☆

The weight of the square is announced at about 700g and it is 456g... it's very approximate.

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Jean-philippe F.
purchased on 05/11/2024
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Answer from Maison Agour
We thank you for your feedback. You are absolutely right, a weight of 456g for a product announced at 700g is indeed not normal. Our ham squares are supposed to weigh at least 700g, and this is an error on our part. To compensate for this discrepancy, we will refund you the weight difference. You will receive a refund shortly. We apologize for this error and remain at your disposal for any other questions.
3 /5
★★★☆☆

Taste better in the Basque Country.

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Patrice V.
purchased on 05/11/2024
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Answer from Maison Agour
Thank you for your feedback. We are sorry to hear that our cheeses did not meet your expectations. Could you please specify what you did not appreciate about their taste or texture? This will help us improve our products and better satisfy our customers.
5 /5
★★★★★

VERY GOOD

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Bigmat Aubert L.
purchased on 26/10/2024
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5 /5
★★★★★

I have already placed several orders and I have never been disappointed by the quality of the products.

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Danielle E.
purchased on 05/11/2024
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5 /5
★★★★★

Everything is perfect; simple to use site. Quality products.

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Françoise F.
purchased on 26/10/2024
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5 /5
★★★★★

Only experience a purchase of Ossau Iraty cheese. Really excellent. And a top delivery system.

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Marc F.
purchased on 26/10/2024
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5 /5
★★★★★

Very good, each one of them. A treat. Thank you.

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Viviane P.
purchased on 04/11/2024
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5 /5
★★★★★

Good products Well packaged Deadlines ok R.a.s The price maybe......

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Bruno S.
purchased on 03/11/2024
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4 /5
★★★★☆

Clear and correct information on the website. The shipping reception time was too long. Xabi.

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Xabier L.
purchased on 03/11/2024
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5 /5
★★★★★

Fast delivery and careful packaging and... free delivery of these excellent products at reasonable prices. Highly recommended

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Christian L.
purchased on 02/11/2024
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5 /5
★★★★★

High quality cheeses, after having bought on site it is a pleasure to be able to have tommettes delivered to my home from time to time

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Patrice A.
purchased on 31/10/2024
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1 /5
★☆☆☆☆

I ordered 5 wedges of cheese for which I paid €50 and to my surprise, I only received 1 wedge of the 5 I ordered and paid for. I sent photos to the supplier explaining what I am narrating, and so far I have not received the slightest response nor have they said anything about resending the 4 missing wedges or refunding me the corresponding amount for what I did not receive. I understand that anyone can make a mistake, but what I do not understand is that they remain silent in response. I will continue to try to recover what I paid for, and I will use all means at my disposal to achieve it. Consider yourselves warned!!!!!!!

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Francisco S.
purchased on 31/10/2024
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Answer from Maison Agour
Dear customer, Thank you for contacting us and we apologize for the inconvenience. Our customer service is available from Monday to Friday. Yesterday was a holiday, so we became aware of your email today. We confirm that we will send the 4 missing wedges of cheese tomorrow. We are very sorry for this error in your order and we appreciate your understanding. We will ensure that the rest of your order arrives as soon as possible. Best regards, Maison Agour.
5 /5
★★★★★

Very good cheese, very tasty... not cheap per kilo though... but when you love...

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Jacques M.
purchased on 01/11/2024
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5 /5
★★★★★

Hello, Order received on time as expected. Product always of very good quality. Thank you

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Jean-louis C.
purchased on 01/11/2024
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5 /5
★★★★★

Excellent products, I recommend them to those around me!

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Jean Paul S.
purchased on 31/10/2024
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5 /5
★★★★★

Fast and convenient process. The shipment arrived perfect and quickly. I will definitely repeat

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Miguel A.
purchased on 31/10/2024
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5 /5
★★★★★

Bayonne ham not dry with a good taste

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Stephane G.
purchased on 31/10/2024
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5 /5
★★★★★

Really very happy with the product and will recommend without problem

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Christian M.
purchased on 31/10/2024
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5 /5
★★★★★

Good products and fast delivery. One negative point, in the order I had checked the cooler option which I did not receive.

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Dangoumau C.
purchased on 31/10/2024
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5 /5
★★★★★

Beautiful products, delivered on time. Perfect.

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Marc G.
purchased on 31/10/2024
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5 /5
★★★★★

Hello, good cheese

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Yacine B.
purchased on 21/10/2024
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5 /5
★★★★★

I haven't tasted my purchases yet but the service provided and the kindness of the staff I called deserve only praise...

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Philippe M.
purchased on 30/10/2024
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5 /5
★★★★★

Very very good products. Arrived well packaged, and on time

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Tania P.
purchased on 30/10/2024
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5 /5
★★★★★

Excellent cheeses, fast delivery and quality products, I recommend this site.

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Bernard C.
purchased on 30/10/2024
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5 /5
★★★★★

Very satisfied. I recommend!

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Chantal L.
purchased on 29/10/2024
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5 /5
★★★★★

Packaging a bit bulky for 250 grams of cheese...

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Jean François R.
purchased on 28/10/2024
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5 /5
★★★★★

First order and very pleasantly surprised by the quality of the delivered products. As for the follow-up, perfect.

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Gerard K.
purchased on 26/10/2024
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5 /5
★★★★★

As usual, excellent and delicious products! Therefore, to recommend

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Cecile P.
purchased on 27/10/2024
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2 /5
★★☆☆☆

I find it a bit dry, I didn't appreciate it too much

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Liliane B.
purchased on 15/10/2024
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Answer from Maison Agour
Thank you very much for your feedback! It seems that you rated the brand based on the texture of the product received, but feel free to also share your impressions of our service in general: the packaging, the responsiveness of customer service, the speed of delivery, or your experience on our site. Your feedback is valuable to help us improve every aspect of our service!
5 /5
★★★★★

Everything was perfect. The user-friendly site, the ease of ordering, the speed of delivery, the extremely high-quality packaging with optimal respect for the cold chain. As for the products, a delight!!!! The 'Best Cheese in the World' lives up to its name and the sausages are top-notch! Basque quality!!!!!

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Frederic L.
purchased on 26/10/2024
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4 /5
★★★★☆

Some cheeses are a bit sharp, too bad about this product otherwise nothing to say about the other products which are as usual compliant

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Alain D.
purchased on 25/10/2024
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Answer from Maison Agour
Thank you for your feedback! Indeed, raw milk cheeses can sometimes have a slightly more 'sharp' taste. This is part of the characteristics of these authentic products, made in accordance with tradition. We are glad that you are satisfied with our other products and remain at your disposal for any information or recommendations according to your preferences.
5 /5
★★★★★

Very good cheeses well packaged.

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Florent R.
purchased on 25/10/2024
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4 /5
★★★★☆

Very good products. I only give 4 stars because the parcel relay is 30 minutes by car from my home.

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Cécile G.
purchased on 25/10/2024
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Answer from Maison Agour
Thank you very much for your positive feedback on our products! We are really sorry to hear that the parcel relay chosen by the carrier is so far from your home. This can indeed be inconvenient, and we understand your frustration. We will pass this information on to our carrier to try to improve this point in the future. In the meantime, for your next order, feel free to explore our home delivery options or Chronofresh for more comfort.
4 /5
★★★★☆

Fast and compliant delivery.

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Christian G.
purchased on 14/10/2024
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5 /5
★★★★★

Super, I am delighted, I am enjoying it

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Fabrice M.
purchased on 25/10/2024
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5 /5
★★★★★

Excellent products received well packaged. The ham and cheese are to die for. The apple wine is a nice discovery. We will order again with pleasure.

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David-alexandre K.
purchased on 23/10/2024
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5 /5
★★★★★

Very good products and reasonable prices.

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Stéphane P.
purchased on 13/10/2024
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5 /5
★★★★★

Timely shipment, products conforming to the order, I do not like hams with bones because I cannot put them in my slicing machine, could we have the possibility of receiving boneless hams? Best regards PY

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Pierre Yves F.
purchased on 13/10/2024
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1 /5
★☆☆☆☆

Your request worries me because I have not received my package!!!!

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Thierry L.
purchased on 22/10/2024
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Answer from Maison Agour
Thank you for contacting us. We understand your concern regarding the delivery of your package. Indeed, your order was shipped on the 23rd and should have been delivered on the 24th or 25th. Someone from our team will contact you today to resolve this issue. We apologize for the inconvenience and thank you for your patience.