/10
★★★★★
based on 1299 reviews published
★★★★★
based on 1299 reviews published
Latest customer reviews
5
/5
★★★★★
PERFECT
Mickael G.
purchased on 23/09/2024
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5
/5
★★★★★
Penalty for delivery
Marie-josée S.
purchased on 03/10/2024
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4
/5
★★★★☆
Nothing to report, easy to use
Claude B.
purchased on 23/09/2024
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4
/5
★★★★☆
Good
Alexandra B.
purchased on 23/09/2024
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5
/5
★★★★★
Good but a bit too much follow-up
James H.
purchased on 30/09/2024
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4
/5
★★★★☆
Good site.
Norbert R.
purchased on 20/09/2024
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5
/5
★★★★★
Very clear site and very easy to access
Sylvain C.
purchased on 21/09/2024
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4
/5
★★★★☆
The products are excellent, authentic, perfectly packaged, and the delivery times are quick. But the shipping cost is exorbitant: I will order again but not often... Too bad
Yves J.
purchased on 01/10/2024
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5
/5
★★★★★
Very satisfied with the overall quality of the products
Robert T.
purchased on 30/09/2024
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5
/5
★★★★★
Everything was perfect! I will place an order again one day
Marie-nancy J.
purchased on 30/09/2024
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5
/5
★★★★★
As usual, excellent cheeses and also cherry cake, so as usual, I recommend!
Cecile P.
purchased on 19/09/2024
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3
/5
★★★☆☆
Quality products, nothing to say but the delivery time by Chronofresh is not respected. Our last delivery, despite the extra 'Chronofresh delivery', arrived after 4 days.
Sylviane F.
purchased on 29/09/2024
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Answer from Maison Agour
Thank you very much for your feedback. We are delighted to hear that you enjoyed the quality of our products! We apologize for the delivery delay with Chronofresh. This service is usually very reliable, but as you pointed out, unforeseen events can sometimes occur. That said, it is not normal that your order took 4 days to arrive. We will escalate this issue with our provider to understand what happened and prevent it from happening again. The advantage with Chronofresh is that even in case of delay, the products remain fresh. Given that you enjoyed our products, we hope you might consider adjusting your rating, as the delivery depends on our carrier and not on our direct service. Thank you again for your understanding, and we hope to see you again soon.
5
/5
★★★★★
Easy order, fast shipping, and good quality products received
Jean B.
purchased on 27/09/2024
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5
/5
★★★★★
I am very happy and very satisfied with the excellence and quality of the products purchased from Maison Agour. I order regularly and enjoy every time. A very good house that I highly recommend to all food lovers.
Martine S.
purchased on 26/09/2024
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5
/5
★★★★★
Very satisfied with my order, fast and careful shipping. Quality product.
Sylvie B.
purchased on 15/09/2024
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4
/5
★★★★☆
Very good
Philippe M.
purchased on 25/09/2024
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5
/5
★★★★★
Very good.
Barbara R.
purchased on 15/09/2024
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5
/5
★★★★★
Superb in taste and flavors
Bruno S.
purchased on 15/09/2024
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1
/5
★☆☆☆☆
Prices are high but the products are very good. However, your transport provider DPD is AWFUL. And your customer service does not respond. So I will not order from AGOUR again.
Jean F. G.
purchased on 14/09/2024
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Answer from Maison Agour
Thank you for your compliments on our products. We are sorry to hear about the problems you encountered with DPD and we sincerely apologize. After checking, it seems we did not receive your previous messages, which explains our lack of response. We understand your frustration and are escalating this issue to our transport provider to improve delivery quality. If you give us another chance, we will ensure that your experience meets your expectations.
5
/5
★★★★★
Perfect as always
Jean-claude P.
purchased on 24/09/2024
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5
/5
★★★★★
Thank you for your very good and best sales and for your refund on an order returned for not being able to be picked up at the relay point and have a good weekend. Best regards
Cecile P.
purchased on 23/09/2024
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5
/5
★★★★★
Everything is delicious....
Jessica P.
purchased on 24/09/2024
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5
/5
★★★★★
Very good cheese. Well packaged, arrives quickly.
Jean-yves V.
purchased on 23/09/2024
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5
/5
★★★★★
An efficient service and a very good product
Véronique W.
purchased on 23/09/2024
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5
/5
★★★★★
Perfect, as usual. Ch.Capdepon
Christian C.
purchased on 23/09/2024
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5
/5
★★★★★
Still enjoying and soon again some of the best cheeses and some cured meats except for the truffled dry sausage and the whole tenderloin since too dry and narrow in size compared to the sliced one, but I continue to enjoy the whole copa and the ham and ventrèche in large pieces
Cecile P.
purchased on 11/09/2024
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5
/5
★★★★★
Excellent cheese the best
Carlos A.
purchased on 10/09/2024
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1
/5
★☆☆☆☆
Package not received, your carrier is dishonest, I do not ask for any refund, but you have lost a customer!!!
Dominique C.
purchased on 09/09/2024
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5
/5
★★★★★
I love everything to eat
Valentin E.
purchased on 09/09/2024
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5
/5
★★★★★
Impeccable service. Phone exchange with a proposed solution following the unavailability of a product. I recommend.
Loïc C.
purchased on 08/09/2024
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