★★★★★
based on 1527 reviews published
Latest customer reviews
Everything was very good, except the tiles from Tudela that arrived completely broken.
Magnificent cheeses Extra delivery BRAVO
Perfect
I am very happy with my experience at Maison Agour.
The three cheeses are very delicious!
I received my order well, fast delivery service with good goat cheese, sheep. Just how I like it, thank you, see you soon
Hello, products conform to the order, fast delivery, everything is ok, Thank you.
So happy with my order! The packages arrived really fast, all the way from France to Sweden. Everything is in great condition, even all the glass bottles. And the food and drinks are excellent.
We sincerely thank you for your message and for your trust.
We are delighted to hear that your order arrived safely in Sweden and that you enjoyed our products!
Your satisfaction is our greatest reward.
We hope you enjoy tasting them.
We look forward to seeing you again soon in our online shop.
Kind regards,
Maison Agour Etxea
Product quality and delivery speed
Hello, I bought 3 pieces of cheese. Cow and sheep milk cheese, lacking body in aging. Disappointed, it's for children or beginners. Ossau Iraty AOP - Raw Milk. Generally disappointed, raw milk cheeses have more character. Ossau-Iraty AOP ⬆️ (Aging: Long aging) finally a cheese, with a bit more character and length in the mouth, next time I will try the old reserve. For me, a crucial indication is missing, which is the aging duration (the range between 4 and 17 months is far too broad) and the quality-price ratio is not there for the first two. Here is my subjective opinion, I admit it, but you asked me for it.
Thank you for your detailed and constructive feedback on our cheeses.
Aging is the maturation period during which the cheese develops its aromas, texture, and personality. At Agour, this artisanal step takes place in our wooden aging rooms, between 4 and 18 months, depending on the desired character: the majority of our cheeses are aged for 6 months, some for 12 months, and the most typical up to 18 months, for more intense and complex flavors.
We understand your expectations regarding the precision of these durations and are working to make them more visible to best accompany each tasting.
For any questions or additional requests, our after-sales service is at your disposal at: [email protected]
Thank you again for your trust and your passion for good cheeses!
Best regards,
Maison Agour Etxea
Very satisfied
Order processed and delivered quickly with quality packaging. Good quality products that provide all the pleasure of Basque gastronomy
Very good quality products
The sheep's cheese is a wonder!!!
Ras
Fast service and delivery High quality products that we order regularly
We simply love it! Thank you
Perfect, as usual.
Very good products and fast delivery
Chronofresh delivery deadline not met, following a complaint, the sales department committed to making a gesture. Awaiting response to date.
We completely understand your disappointment regarding the delivery time and we are sincerely sorry for it.
To date, we unfortunately have not received any complaint registered in your name.
In order to assist you quickly and carry out the agreed commercial gesture, we invite you to directly contact our after-sales service at the following address: [email protected]
Our team remains at your complete disposal to resolve this situation as soon as possible.
Best regards,
Maison Agour Etxea
Thank you, Agour
Incredible cheeses! I really recommend this place
Very good products and fast delivery. Thank you very much
Delivery problem, request a delivery in the afternoon (because we are at work in the morning), not respected by the chronofrech company despite the requested changes
Very good
We sincerely thank you for your feedback and are delighted that your tasting experience with our products has satisfied you.
Your trust encourages us to continue our commitment to artisanal, local, and quality production.
We hope to have the pleasure of delighting you again very soon!
Maison Agour Etxea
Good reception, and good products, very satisfied
Happy to be back..
First order, and very satisfied with the cheese which is delicious but also with the care taken in the shipping. 5 well-deserved stars.
Perfect products, I have already recommended the house to several friends
Hello, Very good products. I have been buying Ossau-Iraty sheep cheese aged reserve for a few years. I am always delighted.
Exceptional products in impeccable packaging. They keep without any problem.
We were very satisfied with our order, the cheese is always excellent, the delivery was very fast. I did not request a cold pack to accompany the cheese delivery and I thank very much the person who put the cold bags for free to preserve the cheese.
Perfect and especially delicious
Top ! fast ! and excellent products
Basque cakes were present on your site, and I was disappointed to learn that you had removed their availability after my order.
Thank you for your message and for your interest in our Basque cakes.
Indeed, our production is entirely artisanal and local, which allows us to guarantee the best quality and the authentic taste of our products.
However, this sometimes implies limited stock availability.
The out-of-stock situation you noticed is temporary.
We are currently conducting the last tastings before relaunching this reference, and we hope to have it back online before the end-of-year holidays.
Thank you for your understanding and loyalty.
Best regards,
Maison Agour Etxea
Excellent products Good service
Excellent Ossau-Iraty cheese!!! Bayonne ham and belly too! Bravo and thank you
Very good
I do not want to give an opinion because I refuse to have my identity published. So if you do not have a solution, do not publish this note, please ignore everything. Thank you for your understanding.
Nickel