9.4/10
★★★★★
based on 1806 reviews published

Latest negative customer reviews

1 /5
★☆☆☆☆

Even if these products are not made by you and you are only the distributors, I do not accept to pay 50% more than at the producer itself. For this reason, even if some of your products interest me, I will not order anything from you anymore and your €5 discount will not change anything. Best regards

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Acheteur Vérifié
purchased on 06/03/2023
Translated review
1 /5
★☆☆☆☆

Hello, indeed the Christmas period is a time when carriers are quite unpredictable.. Unfortunately, we can't do much about it.. We work with TNT because it is one of the only carriers offering such fast delivery (24h), essential for our products. We also work with Chronopost which also offers delivery in 24h, in refrigerated trucks but the price is not the same, a delivery via Chronopost costs us about €20 per package. Next time, opt for this carrier to be sure not to have other issues.

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Acheteur Vérifié
purchased on 19/11/2021
Translated review
Answer from Maison Agour
Package arrived well and very quickly