English 
C
Rating: 5 out of 5
Still as delicious.
Translated reviews
Customer reviews of Maison Agour
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 1 977 published reviews
Summary of reviews
Maison Agour consistently receives praise for the quality and flavor of its cheeses and pâtés, with many mentions of excellent, flavorful products and well-packaged items that stay cold during transit. Customers highlight careful packaging, vacuum sealing, and cool packs that keep products in good condition, along with fast and reliable delivery when timing is right. The store earns positive notes for responsive service and smooth order handling, including quick replacements and helpful support in case of issues. Overall, the experience is described as dependable, with repeatedly strong product quality and secure, effective packaging that preserves freshness during delivery.
All reviews
E
Rating: 4 out of 5
Too much advertising after purchases.
Translated reviews
F
Rating: 5 out of 5
Very good quality-price ratio, fast delivery, in very good packaging that did not alter the quality of the products at all. I highly recommend.
Translated reviews
F
Rating: 5 out of 5
Very good.
Translated reviews
R
Rating: 4 out of 5
very good
Translated reviews
P
Rating: 5 out of 5
Perfect!
Translated reviews
A
Rating: 5 out of 5
Very good cheeses, perfect
Translated reviews
T
Rating: 5 out of 5
Excellent quality and fast delivery. The only downside I didn't like is that I bought it one day for €20 and the next day it was €18. Regards
Translated reviews
R
Rating: 5 out of 5
Received quickly, well packaged, very good cheese
Translated reviews
G
Rating: 5 out of 5
Excellent ham I love it and well salted and a delight
Translated reviews
T
Rating: 5 out of 5
Really nothing to say I enjoy thank you Agour for these good local products..
Translated reviews
J
Rating: 5 out of 5
Very good products I highly recommend Thank you Agour
Translated reviews
S
Rating: 5 out of 5
responsive service order received on time
Translated reviews
L
Rating: 5 out of 5
Very good ham that melts in the mouth. I recommend
Translated reviews
F
Rating: 4 out of 5
I think it's a very acceptable place that those of us who like cheese appreciate. Maybe it should be better adjusted when knowing the delivery date
Translated reviews
M
Rating: 3 out of 5
I hope my next order will be better
Translated reviews
Response from Maison Agour
Thank you for taking the time to leave us feedback on your experience. We are sincerely sorry that your last order did not fully satisfy you. At Maison Agour, we strive to provide our customers with an exceptional shopping experience with every order. Your feedback is valuable to us and allows us to continuously improve. If you wish, we would be happy to learn more about your experience to better understand the areas for improvement. Please feel free to contact us by email at [email protected]. We sincerely hope you will give us another chance to demonstrate our commitment to providing you with quality products and services. The Maison Agour team.
T
Rating: 5 out of 5
Excellent products .... ultra-fast delivery
Translated reviews
Y
Rating: 5 out of 5
Impeccable delivery. Extra good cheese and delicious Basque cakes. Quality and tradition are present..
Translated reviews
P
Rating: 5 out of 5
Excellent product I recommend
Translated reviews
J
Rating: 5 out of 5
the packaging of the products is very well done and the delivery corresponds well to my order
Translated reviews
J
Rating: 4 out of 5
Abcd
Translated reviews
C
Rating: 5 out of 5
Fast shipping very good protective packaging and excellent product!
Translated reviews
P
Rating: 5 out of 5
Nothing to say, everything was correct
Translated reviews
A
Rating: 5 out of 5
Very good products corresponding to my request
Translated reviews
L
Rating: 4 out of 5
Clear site. Fast shipping. The products arrive in good condition despite the absence of cold in the package.
Translated reviews
S
Rating: 5 out of 5
Very good products the cheese is excellent Fast shipping
Translated reviews
E
Rating: 5 out of 5
Extremely good products! I am a fan
Translated reviews
T
Rating: 5 out of 5
Excellent product and fast delivery.
Translated reviews
C
Rating: 5 out of 5
Orders prepared quickly, fast delivery and friendly smiling delivery person.
Translated reviews
A
Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend
Translated reviews
D
Rating: 5 out of 5
first impression: GOOD, I discovered, I think, a French address to keep, like its ham.......
Translated reviews
G
Rating: 5 out of 5
Products conforming to the order and especially of quality. Impeccable shipping and delivery. The joy of having the Basque country on your table.
Translated reviews
P
Rating: 3 out of 5
The phone contact is lacking to get more information.
Translated reviews
P
Rating: 5 out of 5
Order received on time
Translated reviews
M
Rating: 5 out of 5
Very happy with all my orders at Maison Agour. Very serious in terms of product quality, delivery, and order tracking. I highly recommend to all food lovers.
Translated reviews
R
Rating: 5 out of 5
very good, thank you
Translated reviews
B
Rating: 4 out of 5
very happy
Translated reviews
J
Rating: 5 out of 5
Excellent products - delivered quickly. Very satisfied. I highly recommend.
Translated reviews
S
Rating: 3 out of 5
Top products but DPD delivery always problematic: they do not deliver to the right address or on the right date! Please change delivery service
Translated reviews
Response from Maison Agour
Hello, Thank you for your feedback and your positive comments about our products. We are delighted to know that you are satisfied with their quality. Regarding your concerns about DPD's delivery service, we are sorry to hear that you have encountered delivery issues. We fully understand the importance of reliable and timely delivery for a pleasant shopping experience. As an alternative solution, we already offer the Chronofresh delivery service. We are in close contact with our delivery provider to resolve the issues encountered and improve our service. We take your suggestion to change delivery providers seriously and will evaluate this option to ensure a better delivery experience for our customers in the future. Thank you for bringing your concerns to our attention, and we apologize for any inconvenience this may have caused. We are committed to taking the necessary steps to improve our delivery service. Please feel free to contact us if you have any other questions or concerns. Best regards, The Agour team.
M
Rating: 5 out of 5
Products conforming to the order. Very fast delivery time and good quality products well packaged and protected for transport. Delivery time respected by the delivery company.
Translated reviews