/10
★★★★★
based on 1298 reviews published
★★★★★
based on 1298 reviews published
Latest customer reviews
4
/5
★★★★☆
It is correct and fast.
Luis G.
purchased on 28/01/2025
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4
/5
★★★★☆
Impeccable delivery. But the ordered cheese arrived in 2 parts? A large piece and a smaller one to make up the weight. Not very nice.
Marianne L.
purchased on 28/01/2025
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Answer from Maison Agour
Thank you for your message and your positive feedback regarding the delivery. We apologize for the situation regarding your cheese. Indeed, the format you ordered was out of stock at the time of shipping, and we replaced the missing quantity with another piece to respect the total weight of your order. We understand that this was not ideal, and we will make sure to better manage these situations in the future. Thank you for your understanding.
5
/5
★★★★★
Extraordinary quality and know-how. I am very impressed by the quality of these products.
Christian K.
purchased on 17/01/2025
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4
/5
★★★★☆
Very professional both in logistics and product quality. I highly recommend this site. Thank you.
Adil T.
purchased on 27/01/2025
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5
/5
★★★★★
Everything was top-notch.
Marc G.
purchased on 17/01/2025
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5
/5
★★★★★
Very accessible and secure site, delivery in 48 hours, excellent products.
Veronique P.
purchased on 15/01/2025
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5
/5
★★★★★
Very good cheese, especially the small Agour, rich in flavor.
Catherine G.
purchased on 15/01/2025
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5
/5
★★★★★
Nothing to report. All OK.
Antonia B.
purchased on 15/01/2025
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5
/5
★★★★★
Attentive welcome, quality boxes, I plan to reorder.
Saul K.
purchased on 22/01/2025
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4
/5
★★★★☆
Quality products, too bad Chronofresh is so expensive.
Cyrille F.
purchased on 23/01/2025
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Answer from Maison Agour
Hello, Thank you for your feedback! Chronofresh is a premium service that guarantees delivery in a refrigerated truck, but it comes at a high cost. We pay an average of €20 per shipment and have chosen to charge only €14.90 to absorb part of it. That said, we also offer an alternative with DPD for standard delivery. You can add an insulated bag and ice packs, which is more than enough, especially in winter, to keep the products in good condition. Please feel free to contact us if you have any questions! Best regards, The Agour team.
5
/5
★★★★★
Very good products, impeccable delivery.
Saint-pierre N.
purchased on 22/01/2025
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5
/5
★★★★★
Perfect as usual.
Jean-michel S.
purchased on 21/01/2025
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4
/5
★★★★☆
Perfect.
David M.
purchased on 22/01/2025
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5
/5
★★★★★
A simple complaint, I would have liked rolled ventrèche. Thank you.
Marie-christine V.
purchased on 22/01/2025
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5
/5
★★★★★
Very good product, well packaged, meets my expectations, I recommend.
Michelle L.
purchased on 22/01/2025
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5
/5
★★★★★
Very good product, perfect packaging and delivery.
Marcel R.
purchased on 22/01/2025
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1
/5
★☆☆☆☆
Incomplete order, missing 1 kg of cheese, missing free jam, and especially missing insulated bag with Free pack, so cold chain not respected and especially order received two days after the expected date, so two days of uncertain storage, surely not in a cold room.
Christophe B.
purchased on 22/01/2025
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Answer from Maison Agour
Hello, We are really sorry for these oversights, it is our mistake and we apologize. We have just immediately processed the refund for the missing products. Regarding the delivery delay, this is unfortunately due to the carrier and is beyond our control. That said, rest assured about the preservation of the cheeses: with the current temperatures and their vacuum packaging, they have not been at risk. Again, our sincere apologies for these inconveniences. We hope that despite this, you will enjoy your order. Best regards, The Agour team.
5
/5
★★★★★
Excellent products, very fast shipping.
Laure C.
purchased on 22/01/2025
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4
/5
★★★★☆
The site is good, delivery is fast and reliable.
Pascale A.
purchased on 21/01/2025
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5
/5
★★★★★
Fast delivery, careful packaging.
Frederic H.
purchased on 22/01/2025
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5
/5
★★★★★
I discovered Agour during a stay in the Basque Country. I visited the facility and bought cheese, I recommend it so much I find it good.....
Marie Claire L.
purchased on 22/01/2025
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5
/5
★★★★★
Perfect. Very good products. A small dispute resolved quickly by the very responsive customer service.
Michel S.
purchased on 21/01/2025
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5
/5
★★★★★
Very good product, fast and serious shipping.
Françoise L.
purchased on 21/01/2025
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5
/5
★★★★★
I recommend your company, nothing to say, it's perfect from order to delivery.
Nathalie B.
purchased on 20/01/2025
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5
/5
★★★★★
Perfect in all areas, very good products, I highly recommend the Agour house.
Serge C.
purchased on 20/01/2025
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5
/5
★★★★★
Exceptional.
Serge R.
purchased on 20/01/2025
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5
/5
★★★★★
Order delivered quickly with very good products.
Stephane D.
purchased on 20/01/2025
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5
/5
★★★★★
Excellent products at reasonable prices. Well-packaged products. Fast delivery.
Martine P.
purchased on 06/01/2025
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5
/5
★★★★★
Delicious products, fast and careful shipping.
Françoise F.
purchased on 19/01/2025
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5
/5
★★★★★
Complete satisfaction. Fast delivery.
Jean Jacques L.
purchased on 19/01/2025
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