Customer reviews of Maman et Bébé Nature

Very responsive. I had problems making the payment and was contacted quickly.
The package was sent to Réunion quickly.

Very good

Happy with my purchase

I had trouble understanding the differences between the three models. I think a short explanatory page would be helpful, as cloth diapers can be difficult to get to grips with!

Very good customer service, clear website.

A customer service phone number would be a plus.

The order arrived fairly quickly.

I was skeptical at first because you have to make a bank transfer to a private account, but after checking by phone, the order arrived quickly after payment.

Very satisfied with our order. Fast delivery.

Clear and great website.

I find the delivery a little slow, but otherwise nothing to complain about.

Perfect! Good layout, easy to place an order. It's a shame to receive so much plastic with the order (the whole order wrapped in plastic instead of cardboard, and a plastic bag for EACH diaper).

Very good, just a little slow with delivery.

A little late, but with a gift to make up for it, it's quickly forgotten :)

A wide selection of adjustable cloth diapers, from birth to potty training. Lovely colors and comfortable microfiber inserts. I would recommend the site to parents and parents-to-be.

Well packaged, carefully prepared, and instructions for beginners. Pre-purchase support is available and answers our questions quickly. A choice of different models. I recommend it.

Lots of choice, good quality.

Well-designed website, with well-described products, advice, and customer reviews. However, I tried asking questions via the contact form and never received a reply.

Well-designed website, with well-described products, advice, and customer reviews. However, I tried asking questions via the contact form and never received a reply.

Very good website. Fast order processing and products as described.

I really like this site, which offers good-quality products at very affordable prices. Deliveries are fast, as is order processing. The only downside is that shipping costs are a little high. Otherwise, it's very good. I recommend it.

Fast and efficient shipping.

Pleasant and convenient website to browse.

Very good, fast and efficient service!

The website is very good, and the products are nice and inexpensive. I only wish there were more information about where they come from and how they are made. More information about the company and its philosophy would also be appreciated.

Clear website. Photos match the products.

This is my second order and I'm still not disappointed!

A clear website full of useful explanations for anyone starting out with cloth diapers. Affordable prices.

Delivery on time, clear and well-designed website. A wide selection at relatively low prices.

Very good

Clear, well-designed website; products are easy to find.

Not enough information about the different types of diapers.

Very good!

I'm delighted with my purchases (this was the second time I had ordered from this website). The customer service is also very pleasant and accommodating. I appreciated the phone call to let me know about a possible delivery delay and offer a solution if necessary!

Very efficient

I was hesitating between 2 and 3 stars. What I liked: the fairly well-designed website, fast shipping, and the customer service team's quick response in calling me after their initial mistake with the parcel. What I would have appreciated: having a replacement product sent by express delivery, since the mistake was theirs. What I really didn't like: 1) A diaper is described as having a bamboo charcoal inner layer and a bamboo insert, but I received one made of 100% polyester (this is clearly stated on the diaper's label), with a fleece lining, which is also polyester... I contacted customer service but haven't had a reply in 9 days... 2) I think the prices are ultimately too high considering the quality.

Very good product

Interesting offers, but it's a shame they don't have mattress sheets or baby linens.

I've visited many cloth diaper websites, but this one was the most pleasant to use. The navigation is very intuitive, and the products and bundles on offer are nice and reasonably priced (it's just a shame you can't choose the colors and patterns of the diapers in the large bundles).

Pleasant website, everything is very well explained, excellent value for money.