English 
N
Rating: 5 out of 5
I regularly buy from Matériel Vélo, from small items (this time a Garmin lamp) to the bike. Delivered on time and without unpleasant surprises.
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 11 769 published reviews
Summary of reviews
Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.
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G
Rating: 5 out of 5
Fast delivery and top product!
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M
Rating: 5 out of 5
Very good service
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M
Rating: 5 out of 5
Perfect, it corresponds to what I ordered
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J
Rating: 5 out of 5
Everything very well.
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F
Rating: 5 out of 5
Perfect for the tires. The delivery was longer than expected (4 days instead of one announced) but Matériel Vélo is unfortunately not responsible for the carriers.
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P
Rating: 5 out of 5
Great offer, very fast shipping time.
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B
Rating: 5 out of 5
In line, I am satisfied.
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C
Rating: 5 out of 5
Satisfied
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J
Rating: 5 out of 5
Order well received, product as described
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R
Rating: 5 out of 5
Well-priced, fast delivery, customer service responds quickly to questions before purchase. Already several orders and it has always gone well = *****
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P
Rating: 5 out of 5
Fast delivery and quick refund for items that did not suit me. Sellers from the St Cyprien store in Toulouse are very friendly.
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S
Rating: 5 out of 5
Very satisfied with the product and the speed of delivery. See you soon
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D
Rating: 5 out of 5
Received very quickly. Thank you for your responsiveness
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B
Rating: 5 out of 5
Satisfied because it complies with the terms of the order
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D
Rating: 4 out of 5
Products conform and short delay, perfect!!!
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J
Rating: 5 out of 5
Desired products easy to find on the site, fast and compliant delivery.
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J
Rating: 5 out of 5
Very good
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B
Rating: 5 out of 5
Perfect, everything went as planned and announced
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P
Rating: 1 out of 5
The delivery time was way too long despite a bank transfer. I am not satisfied.
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Response from Materiel-velo.com
Hello,
Thank you for taking the time to share your experience. We are sorry to hear that the delivery time did not meet your expectations.
Please note that orders by bank transfer are generally longer to process compared to an order paid directly by credit card.
Do not hesitate to contact us directly for any questions or need for additional assistance.
Best regards,
The team at Materiel-velo.com
Thank you for taking the time to share your experience. We are sorry to hear that the delivery time did not meet your expectations.
Please note that orders by bank transfer are generally longer to process compared to an order paid directly by credit card.
Do not hesitate to contact us directly for any questions or need for additional assistance.
Best regards,
The team at Materiel-velo.com
J
Rating: 5 out of 5
Good
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P
Rating: 5 out of 5
5 stars
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M
Rating: 5 out of 5
Very good
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Y
Rating: 5 out of 5
Nothing to report
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C
Rating: 5 out of 5
Quick reception, in line with my order and especially at prices from Matériel Vélo. Great.
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P
Rating: 5 out of 5
Perfect, thanks to Materiel vélo.
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E
Rating: 5 out of 5
Everything is perfect, thank you.
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C
Rating: 5 out of 5
Perfect.
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P
Rating: 5 out of 5
A customer for years, always satisfied with the products, the speed of order processing and delivery.
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C
Rating: 5 out of 5
Perfect, everything went well!
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M
Rating: 5 out of 5
Ultra fast delivery, the best.
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B
Rating: 5 out of 5
Perfect.
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L
Rating: 5 out of 5
Nothing to report.
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V
Rating: 5 out of 5
Very satisfied with my experience with Materiel vélo.
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F
Rating: 5 out of 5
Fast delivery, nothing to report.
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M
Rating: 5 out of 5
Very good.
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C
Rating: 5 out of 5
Product as described.
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D
Rating: 5 out of 5
Nothing to report.
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B
Rating: 5 out of 5
I gave 5 stars because it's the maximum. It deserves a sixth!
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G
Rating: 5 out of 5
Perfect.
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