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D
Rating: 5 out of 5
Product conforms to expectations. A site where you can trust, simple, fast, efficient, and with interesting prices.
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 12 990 published reviews
Summary of reviews
The store consistently delivers fast, reliable delivery and keeps orders arriving on or before expected timelines, with careful packaging and orders arriving well as described. Customers highlight smooth ordering experiences, responsive and helpful service, and efficient processing from order placement to shipment, including warranty support and good value for money. Product availability meets expectations with items conforming to descriptions and a focus on strong reliability across purchases. Overall, the experience is described as efficient, dependable, and satisfying, with competitive pricing and clear site information.
All reviews
T
Rating: 5 out of 5
Top: interesting price and fast delivery
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J
Rating: 5 out of 5
Good product, happy with my purchase
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P
Rating: 4 out of 5
Yes perfect
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E
Rating: 5 out of 5
Super fast delivery. Products meet my expectations.
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F
Rating: 5 out of 5
Order received after a few days
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J
Rating: 5 out of 5
Super
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D
Rating: 5 out of 5
Impeccable. Orders and deliveries always meet my expectations.
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F
Rating: 4 out of 5
Perfect
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L
Rating: 5 out of 5
Excellent site, fast delivery and very good advice
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E
Rating: 5 out of 5
It's perfect!
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C
Rating: 5 out of 5
Compliant with the order except for the tire which was marked in stock. But still satisfactory.
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C
Rating: 5 out of 5
Hard to install but rewarding on every descent
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D
Rating: 5 out of 5
I ordered my products Sunday evening and received them Tuesday late morning, top ... as usual
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B
Rating: 5 out of 5
Everything was ok
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C
Rating: 5 out of 5
Satisfied with the ordered products as well as the home delivery and the delivery person.
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B
Rating: 5 out of 5
After-sales service is super efficient. I am completely satisfied. I will come back!
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M
Rating: 5 out of 5
Interesting price and fast delivery
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J
Rating: 5 out of 5
Nothing to complain about, perfect for me
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P
Rating: 5 out of 5
Total satisfaction
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J
Rating: 5 out of 5
In stock and fast shipping
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P
Rating: 5 out of 5
Nothing to say.
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P
Rating: 5 out of 5
Meets my expectations.
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T
Rating: 2 out of 5
The items are not in their original packaging; this made me doubt despite the explanatory paper.
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Response from Materiel-velo.com
Hello,
Thank you for your feedback.
We understand that the absence of original packaging may raise doubts.
Please know that the product is indeed new and comes with the same warranty as an item sold in its original packaging.
Feel free to reach out if you have any other questions,
The Materiel-velo.com team
Thank you for your feedback.
We understand that the absence of original packaging may raise doubts.
Please know that the product is indeed new and comes with the same warranty as an item sold in its original packaging.
Feel free to reach out if you have any other questions,
The Materiel-velo.com team
R
Rating: 5 out of 5
Very good, quick reception, I recommend.
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J
Rating: 5 out of 5
OK, fast and compliant delivery
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R
Rating: 5 out of 5
Perfect.
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G
Rating: 5 out of 5
Perfect!
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N
Rating: 5 out of 5
Very good!
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R
Rating: 5 out of 5
Good welcome competent team I become a loyal customer, 3 bikes purchased
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D
Rating: 5 out of 5
Product as described!
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P
Rating: 5 out of 5
Nothing to report
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J
Rating: 5 out of 5
Nothing
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F
Rating: 5 out of 5
Fast delivery
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J
Rating: 5 out of 5
Perfect from order to delivery.
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G
Rating: 5 out of 5
Nothing to report, fast delivery.
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S
Rating: 5 out of 5
Top
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L
Rating: 1 out of 5
delivered
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Response from Materiel-velo.com
when that was not the case. The situation has since been resolved, and we thank you for your patience.
We hope to offer you a better experience with your next order and will value your trust.
Thank you again for your understanding,
The Materiel-velo.com team
We hope to offer you a better experience with your next order and will value your trust.
Thank you again for your understanding,
The Materiel-velo.com team
M
Rating: 5 out of 5
Everything is OK.
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