Reviews MDNS SURF TEAM

Sale of mediocre quality surfboards with foam resembling polystyrene. One of the ordered surfboards arrived with dents and they refuse the return, which if accepted would be at my expense!!! They pretend to have sales to clear out poor quality products, with twisted fins and screws that do not fit the pre-drilled holes. I have sent several emails that went unanswered, I contacted them via Facebook, no response either. And they blocked my access to their page and deleted all my comments and contact requests. AVOID!!!! I lost 350 euros thrown in the trash. Order the surfboards from Decathlon at the lowest price, their foam is denser than that of MADNESS. SCAMMERS!!!!! DO NOT ORDER ANYTHING FROM THEM!!!

Dear MDNS Customer Service, Faulty MDNS Wetsuit – Request for Refund or Replacement I recently purchased a brand new MDNS wetsuit model: 5/4/3 Puure - Polar Yulex Zip Poitrine L/S Combinaison Surf Femme from your official website on 1/6/25, and unfortunately I’ve discovered that it is leaking both through the seams and the material itself. This is not due to user damage — I’ve only used it once, and the suit was brand new. The material is noticeably and disappointingly permeable. Given that the wetsuit is not performing as advertised and is unfit for purpose, I would like a refund or replacement under your warranty or returns policy. Please let me know how to proceed. Thank you, Ffion Harris #2581MDNS

The suit I ordered was not the right size. When I wanted to exchange it, I was told that the larger size was out of stock. So when I requested a refund, I was told that the return shipping costs were my responsibility. So, double penalty: no suit and about 9 euros in postage at my expense!

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The article does not correspond at all to the sizes indicated on the site and "the envisage and e désenfilage" are very difficult cr the zip is much too short On dry clothing...I do not imagine wet. In addition, the return parcel is at the customer's expense, i.e. 10.46 euros for me, and I have to use the postal service...which wastes time. So I won't be ordering from you again. I'm very disappointed and will let my diving club know. Kind regards

Shipping packaging totally inadequate, despite a visual check before the deliveryman, after-effects on the board appear (punching, folding) which are difficult to check at the back of the truck.

Hassle-free delivery, but I received the foam board with a problem with the orientation of the daggerboards. One of the 2 daggerboards is misaligned, the drilling was not done symmetrically it seems... So it can't be used with the daggerboards at the moment...

Took 2 weeks to ask for my passport number after Customs had requested the info from them. The item was sent back to them after I gave them the details, I asked what was going on twice, once via e-mail, once on their site. No reply for several days, no refund either.

Impossible to contact them. No idea if my return was taken into account! Not serious.

I ordered a surf bag. It has an hole inside that doesn't compromise the functionality of the bag but is not usual in a new bag. I write to the company asking a reduction of price but nobody answered after 4 days.

I did not receive the parcel on time, even though I had ordered it especially for an outing.