Customer reviews of Méanail Paris

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 9 071 published reviews
5 6 904 76% 4 1 188 13% 3 390 4% 2 239 3% 1 350 4%

Summary of reviews

The online store Méanail Paris is praised for its exceptional product quality, with numerous reviews highlighting the effectiveness and durability of items such as the nail drill and various varnishes. Customers express satisfaction with their purchases, often noting the attractive colors and ease of use of the products. Delivery is frequently recognized as efficient, with many orders arriving quickly and in good condition, even during peak times like the Christmas season.

Reviews 1 and 3 stars

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M
M. D.
Rating: 3 out of 5
following a purchase from 30/09/2022
Very fine nail polish, the sensor of the icone lamp started to falter quickly.
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Jose V.
Rating: 3 out of 5
following a purchase from 01/10/2022
Unfortunately, the color did not match the color on the website
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Marie R.
Rating: 3 out of 5
following a purchase from 01/10/2022
Fast shipping, everything is complete, slightly disappointed with the top base coat and the varnish
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Response from Méanail Paris
Hallo,

Ich freue mich, dass Sie Ihre Bestellung schnell erhalten haben.

Wenn Sie eine Eigenschaft des Nagellacks nicht überzeugt hat, hilft Ihnen unser Kundenservice gerne bei Ihrem nächsten Einkauf, damit Sie das Produkt wählen können, das Ihren Bedürfnissen am besten entspricht.

Mit freundlichen Grüßen,
Emma vom Méanail-Team
V
valentina C.
Rating: 3 out of 5
following a purchase from 26/09/2022
Missing instructions for semipermanent steps not all colors are as described
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Response from Méanail Paris
Chère Valentina,

N'hésitez pas à parcourir notre site Méanail.fr, où vous trouverez d'innombrables vidéos et conseils sur la meilleure façon de faire votre manucure.
Sinon, notre service clientèle sera toujours disponible pour répondre à toutes vos questions.

Nous essayons de rester aussi fidèles que possible à la couleur des vernis à ongles sur nos photos, mais le service clientèle sera également heureux de vous aider à l'avenir en répondant à toutes vos questions sur les teintes.

Cordialement,
Emma de l'équipe Méanail
S
Sophie L.
Rating: 1 out of 5
following a purchase from 26/09/2022
The varnish does not hold at all. Comes off after one minute of application. Of poor quality. I had a commercial gesture from them.
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Alessandra S.
Rating: 3 out of 5
following a purchase from 16/09/2022
Peel off nail polish/ beautiful but great difficulty in removing it. Ruined nails
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Response from Méanail Paris
Chère Alessandra,

Je suis désolé pour ce désagrément, probablement les couches de Peel off que vous avez appliquées sur l'ongle étaient trop fines.

Si vous avez besoin de conseils sur la meilleure façon de réaliser une manucure avec notre Peel off, notre service clientèle se fera un plaisir de répondre à vos questions. Nous avons également mis en ligne plusieurs tutoriels vidéo sur notre site web pour vous aider à éviter les erreurs.

Cordialement,
Emma de l'équipe Méanail
M
Martina M.
Rating: 3 out of 5
following a purchase from 17/08/2022
Unfortunately for work reasons I was not able to open and use the package in due time for the product warranty however I found that the primer was spilled therefore or half product and the lamp that would have two light intensities unfortunately works only one
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Response from Méanail Paris
Chère Martina,

L'un de nos points forts est la haute qualité de nos produits, en effet nous garantissons toutes nos lampes pendant deux ans contre les dysfonctionnements.

N'hésitez pas à contacter notre service clientèle et nous serons heureux de vous aider à résoudre le problème.

Cordialement,
Emma de l'équipe Méanail
J
Jorge J.
Rating: 1 out of 5
following a purchase from 07/09/2022
The product is very good but the deliveries are bad, they take a long time and do not meet the deadlines.
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Solene M.
Rating: 3 out of 5
following a purchase from 06/09/2022
A mixed review of beautiful colors of varnish a sander very well for the moment and the food supplement looks effective and it is made in France but a big disappointment on the base coat that does not adhere well and comes off easily and especially the manufacture of varnishes in China what a pity ... it was impossible to find the information online before ordering I realized when I received my order. Really a pity
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Response from Méanail Paris
Hallo,

wir haben Ihr Feedback zur Kenntnis genommen und entschuldigen uns für die Unannehmlichkeiten. Die Zufriedenheit unserer Kunden ist für uns von größter Bedeutung.

Wir bitten Sie daher, sich über das Formular "Kontakt" auf unserer Website mit unserem Kundenservice in Verbindung zu setzen, um eine Lösung zu finden, die Ihrer Situation am besten entspricht.

Mit freundlichen Grüßen,
Das Méanail-Team
P
Priscille D.
Rating: 1 out of 5
following a purchase from 03/09/2022
Very good but the UV unit arrived scratched and one of the varnish is all clotted... a little disappointed
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CAROLE B.
Rating: 1 out of 5
following a purchase from 05/09/2022
Very disappointed my varnish lasted 1 day I work in hotel all day with gloves yet base and top coat of poor quality I think the most important what if not the colors of the nail polish are very nice
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Aline D.
Rating: 1 out of 5
following a purchase from 02/09/2022
I regret my purchase, the machine has 2 possible power and there is only power 1 that works. I have tried to contact you without success. I thank you for taking my message into account.
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Maria del Pilar E.
Rating: 3 out of 5
following a purchase from 01/09/2022
the remover does not remove everything, the lamp takes a long time to dry and it does not have a timer, I had to check it with my cell phone.
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Fanny H.
Rating: 1 out of 5
following a purchase from 31/08/2022
nail file received unstuck, lack of product in the order, return of product after 1 week of waiting no commercial gesture following their errors, box with capsules of poor quality, deplorable given the price I do not recommend at all
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Response from Méanail Paris
Hallo,

wir haben Ihr Feedback zur Kenntnis genommen und entschuldigen uns für die Unannehmlichkeiten. Die Zufriedenheit unserer Kunden ist für uns von größter Bedeutung.

Wir bitten Sie daher, sich über das Formular "Kontakt" auf unserer Website mit unserem Kundenservice in Verbindung zu setzen, um eine Lösung zu finden, die Ihrer Situation am besten entspricht.

Mit freundlichen Grüßen,
Das Méanail-Team
F
Florence D.
Rating: 3 out of 5
following a purchase from 30/08/2022
I find it more complicated to remove by scraping the varnish with the system of remover, fingertips etc.. (I don't have big fingers and they seem too small). I tried and the primer doesn't go away... so it's a bit restrictive at this level. The varnishes are relatively transparent, so you have to superimpose at least 3 layers to have a rendering without transparency. Overall good product
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Amandine R.
Rating: 3 out of 5
following a purchase from 28/08/2022
Quality product. Unfortunately some colors do not match the pictures. I had to send back several varnishes that did not meet my expectations at my expense
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Aurélia L.
Rating: 3 out of 5
following a purchase from 26/08/2022
Ordered quickly, complete kit, but the varnish does not hold very well, even if you degrease well and do not exceed.
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Ludivine R.
Rating: 1 out of 5
following a purchase from 28/08/2022
Very bad quality .... You have to put at least 4-5 layers, so the result is not beautiful! I will not use it.
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Antonia B.
Rating: 1 out of 5
following a purchase from 13/08/2022
Unfortunately it does not work perfectly The second position of the light does not work
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Delphine D.
Rating: 3 out of 5
following a purchase from 25/08/2022
Technical responses from customer service could be more accurate. Delivery could be faster. Product removal is not easy. The transparency of the composition of the products could be better with all that one can read on the net.
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Adeline A.
Rating: 1 out of 5
following a purchase from 21/08/2022
The state of my nails after 1 first try is just unacceptable. I was burned on 3 fingers, today I lost 2 nails and 2 are half broken. I'm extremely disappointed and sad for my hands.
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Marjo A.
Rating: 1 out of 5
following a purchase from 20/08/2022
Bestel hier NIETS als het naar Spanje gestuurd moet worden. Adresgegegevens worden niet goed overgenomen bij bezorgdienst dus GEEN levering
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Clarisse N.
Rating: 1 out of 5
following a purchase from 26/06/2022
Varnish that does not last more than 2 days. The machine to catalyze has a problem with the electric nozzle, it does not work properly. 1 time out of 2.
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Sara C.
Rating: 3 out of 5
following a purchase from 18/08/2022
Order received more than 10 days after purchase on the site, all the varnishes were scattered in the package and the clips of removal fortunately nothing broken! I would not recommend this site because the quality of the files and the material is not up to par in my opinion! Cotton of deposit which lint enormously in short not entirely satisfied with my purchase by hoping that the lamp uv/led holds in time!
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Miranda G.
Rating: 3 out of 5
following a purchase from 17/08/2022
I don't like the glazes are not durable
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Maïlys S.
Rating: 1 out of 5
following a purchase from 12/08/2022
The colors of the varnishes do not match the pictures
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nadine G.
Rating: 3 out of 5
following a purchase from 15/08/2022
I was a little disappointed with the quality of the varnishes, which don't last long. They flake off after a week. I'm not new to using semi-permanent nail polish so I can compare with other brands.
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Nassima A.
Rating: 1 out of 5
following a purchase from 12/08/2022
It does not hold. My nails are more fragile and the semi-permanent nail polish looks like a normal nail polish. Fortunately I'm back in Italy and I can buy the products here.
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Christine S.
Rating: 1 out of 5
following a purchase from 09/08/2022
The device ordered ruby is indicated 48 watts on the site or the device received is only 26 watts, the varnish does not dry properly and it remains dull. Very disappointed. Moreover there is no phone number on the site to contact you.
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Kathy H.
Rating: 3 out of 5
following a purchase from 07/08/2022
order collected quickly
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lory B.
Rating: 1 out of 5
following a purchase from 08/08/2022
From the first use my sander broke down I am really unhappy 😞
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Christel H.
Rating: 3 out of 5
following a purchase from 08/08/2022
I received my package. Happy with my order
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Amandine D.
Rating: 1 out of 5
following a purchase from 08/08/2022
I ordered products that were not at all the same color as on the site. The other products are of poor quality. To send back from France, you have to pay 10€ of shipping costs (at the buyer's expense), and the after sales service is non-existent, no answer, no follow-up. The 14 days deadline to send back the products is exceeded and I still have no news from the after sales service, I will never be able to be refunded
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Rynkova I.
Rating: 1 out of 5
following a purchase from 07/08/2022
The base is very liquid, which makes it difficult to work with. And nude gel polish is just awful. You need about 4-5 coats to make it a solid color.
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Cécilia C.
Rating: 3 out of 5
following a purchase from 07/08/2022
Very good product except the UV lamp which says 48w and which makes only 26w damage I contacted the SAV which explained to me that it was normal, that the neon with the top was not conté on the apparatus except that it is impossible because the transformer of the UV lamp produces with the max 36w thus not honest with the customer
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Anaïs L.
Rating: 1 out of 5
following a purchase from 31/07/2022
I bought for a hundred euros of products (gel kit + semi-permanent nail polish) the gel is really very average and the capsules difficult to find one that matches your nails. Second chance failed with the semi-permanent after 2 days it comes off. Ladies go your way and do as inform your group of REAL nail technician. I found my happiness elsewhere and my wallet is just as well.
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Noémie L.
Rating: 3 out of 5
following a purchase from 04/08/2022
Well put it is necessary to have the technique.
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Camille F.
Rating: 3 out of 5
following a purchase from 04/08/2022
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Hyana J.
Rating: 3 out of 5
following a purchase from 02/08/2022
I am a little disappointed with the quality of the permanent seedlings, not very covering, or then it is necessary to make at least 3 layers (odor of the seedlings is rather unpleasant) Nevertheless to tide you over, it does the job very well! The files and polish block are niquel nothing to say
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Pauline A.
Rating: 1 out of 5
following a purchase from 03/08/2022
Very disappointed, package received open. Concerning the varnish it lasted only 3 days (respecting all the steps mentioned on the booklet provided with)...
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