The online store Méanail Paris is praised for its exceptional product quality, with numerous reviews highlighting the effectiveness and durability of items such as the nail drill and various varnishes. Customers express satisfaction with their purchases, often noting the attractive colors and ease of use of the products. Delivery is frequently recognized as efficient, with many orders arriving quickly and in good condition, even during peak times like the Christmas season.
Average varnish hold and the sander is very average in quality
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Response from Méanail Paris
Dear Geneviève,Concerning our sander, we are listening to you to understand what was not satisfactory in your experience with it and bring you all our expertise.moreover, can you describe us your steps of installation please? Very beautiful day,Inès - Méanail Paris
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Claire
Rating: 3 out of 5
The delivery time was reasonable. The navigation on the site went well.
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Response from Méanail Paris
Dear Claire, Thank you for taking the time to share your beauty experience with us.
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Cecile
Rating: 3 out of 5
The cleaner (degreaser) very bad quality, has a smell of solvent very strong smell and removes the shine, not top at all nor the revomer not top at all. Disappointed with these two products
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Response from Méanail Paris
Dear Cécile,Can you send us an email mentioning the problem via the after sales service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
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Kilian
Rating: 3 out of 5
The package was shipped far too late
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Response from Méanail Paris
Dear Kilian,We apologize for the delivery problem and we hope to keep your confidence in our services. In addition, we will check the delivery tunnel with Mondial Relay, our partner for France, in order to understand the delay.Very nice day,Ines - Méanail Paris
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Abdelaziz
Rating: 3 out of 5
The product does not satisfy me. Changing the tip is mission impossible.
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Response from Méanail Paris
Hello, did you plug the device into the mains and press the button?
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léa
Rating: 3 out of 5
For the price the packaging was really damaged the gifts were dirty
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Response from Méanail Paris
Dear Léa,We are sorry to hear that you received your package damaged. We will pass on your comments and hope to keep your trust. Very nice day,Ines - Méanail Paris
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Sylviane
Rating: 3 out of 5
Not quite the desired pink
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Response from Méanail Paris
Dear Sylviane,Can you tell us more about your color choice? We can advise you and help you to choose.Know that we regularly update our visuals so that they are as representative as possible of the real color of our semi-permanent varnishes. But the color rendered on your screen also depends a lot on the resolution of this screen.Very nice day,Ines - Méanail Paris
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Khadidiatou
Rating: 3 out of 5
Fast delivery and well packaged
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Response from Méanail Paris
Hello,We thank you for your comment, it is with great care that we prepare the orders... Very nice day,Ines - Méanail Paris
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Juline
Rating: 3 out of 5
my varnish lasts only 4 days, I apply it probably badly, I am not professional
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Response from Méanail Paris
Dear Juline,Concerning the hold of the varnish, can you give us more details about the steps carried out for the application of the varnish? Very nice day,Inès - Méanail Paris
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Brigitte
Rating: 1 out of 5
poor product description
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Response from Méanail Paris
Dear Brigitte,Concerning our description of the Cleaner/Remover duo, we are listening to you to understand what was not satisfactory in your experience.Very nice day,Inès - Méanail Paris
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sylvie
Rating: 3 out of 5
Received on time
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Response from Méanail Paris
Dear Sylvie,Thank you for your comment.very nice day,Inès - Méanail Paris
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Elodie
Rating: 3 out of 5
The navigation is not obvious and sometimes the product description is not great
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Response from Méanail Paris
Dear Élodie,Thank you for sharing your comments with us, which will be shared with our teams. Very nice day,Inès - Méanail Paris
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Chloe
Rating: 3 out of 5
Many products do not last long
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Response from Méanail Paris
Dear Chloe, I am sorry to hear that you are disappointed with our products. Did you take care to edge your nail and not to touch the cuticles? Indeed, if the nail polish is placed on the cuticles, there is a risk that the nail polish will come off quickly. If you have greasy nails (which often explains why the nail polish does not last as long), put the emphasis on the preparation of your manicure (very important!): Do not hesitate to contact us if you need further advice. We're here to listen to you. Have a great day, Inès - Méanail Paris
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Acheteur vérifié
Rating: 1 out of 5
The varnish does not hold it falls whole shortly after the installation (well done installation) The power supply unit caught fire and no response from the SAV
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Response from Méanail Paris
Hello,Concerning the nail polish, can you give us more details about the steps taken for the application of the nail polish?moreover, after checking on our side, we have not received any message from you. Please tell us how you got in touch with us... We will of course do what is necessary for you and we will contact you immediately by email... Very nice day,Ines - Méanail Paris
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Maude
Rating: 3 out of 5
The delivery was fast and I'm happy about that but the meanail sander I ordered broke down after the third use and I'm extremely disappointed...
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Response from Méanail Paris
Dear Maude,We are very sorry to hear about your disappointment with our sander.can you send us an email mentioning the problem with the lamp with a video via our after sales service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
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Amina
Rating: 3 out of 5
I bought the beginner led kit I am disappointed. Even if I was careful not to put nail polish on the cuticles, it comes off very quickly...
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Response from Méanail Paris
Dear Amina,When applying the semi-permanent nail polish, make sure to tuck it in. In addition, tucking is very important because this passage allows to weld the whole without your varnish drying after a few days.very nice day,Ines - Méanail Paris
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ÉMILIE
Rating: 1 out of 5
A lot of choices but not satisfactory products.
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Response from Méanail Paris
Dear Emilie, Can you please give us more details about your comment? Is it a problem with the outfit, the choice of colors in the kit or another problem? Our customer service is at your disposal to give you advice. Very nice day,Inès - Méanail Paris
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Sophie
Rating: 3 out of 5
On the whole I am satisfied except for one color of varnish
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Response from Méanail Paris
Dear Sophie,Please know that we regularly update our visuals so that they are as representative as possible of the real color of our semi-permanent varnishes. But the color rendered on your screen also depends a lot on the resolution of this screen.Very nice day,Ines - Méanail Paris
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Acheteur vérifié
Rating: 3 out of 5
I am not disappointed with the material but very much with the delivery service and this is not the first time. First of all I find the shipping costs exaggerated for such small orders, the delivery service is very long compared to other competitors and finally we don't know the mailbox. We pay and wait for a delivery service but we still have to go there ourselves and waste time. I'm really disappointed, I don't think I'll ever go through meanail again.
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Response from Méanail Paris
Dear Laurène,We are sincerely sorry to hear about your dissatisfaction.your package was shipped on 27/10 for a delivery on 31/10.your delivery address is considered as a
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Aliona
Rating: 1 out of 5
The order arrived at the right time, all the products were in order, but I was not very happy with the top coat product, it is very liquid, you have to put two coats of primer to be good as a base.
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Response from Méanail Paris
Hello,Thank you for sharing your comments with us,which will be shared with our teams.very nice day,Inès - Méanail Paris
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Deborah
Rating: 3 out of 5
The site is well built except for finding these orders and how to return his items or make a return
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Response from Méanail Paris
Dear Deborah,Thank you for sharing your comments with us, which will be shared with our teams.very nice day,Inès - Méanail Paris
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Romane
Rating: 3 out of 5
the delivery is quite fast
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Response from Méanail Paris
Dear Romane,We thank you for your comment.very nice day,Inès - Méanail Paris
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Virginie
Rating: 3 out of 5
The only thing I regret is that the colors are not sufficiently highlighted. We do not see them very well as they are. But otherwise nothing to say about the quality.
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Response from Méanail Paris
Dear Virginie,Thank you for sharing your comments with us, which will be shared with our teams.very nice day,Inès - Méanail Paris
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Tahiana
Rating: 3 out of 5
Good overall, maximum hold one week, see 5 days, the peel off effect comes off before you want to remove it is a shame
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Response from Méanail Paris
Hello,Concerning the Peel Off, can you give us more details about the steps to apply the varnish? Very nice day,Ines - Méanail Paris
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Laurie
Rating: 3 out of 5
Mitigated for this time! The polishes are great, however my package arrived in very bad condition!!! Fortunately, the nail polish held up well. I still recommend
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Response from Méanail Paris
Dear Laurie,We apologize for the delivery problem and we will pass on your comments to improve our services and hope to keep your trust.Very nice day,Inès - Méanail Paris
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Shirley
Rating: 3 out of 5
Correct brand
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Response from Méanail Paris
Hello,We thank you for your comment.very nice day,Ines - Méanail Paris
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Valérie
Rating: 3 out of 5
An item received defective... But a good listening for the reception of the exchange, speed included.
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Response from Méanail Paris
Dear Valerie, We do everything we can day after day to ensure that our customers have a great experience. Very nice day,Inès - Méanail Paris
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Jeanne
Rating: 3 out of 5
well
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Response from Méanail Paris
Dear Jeanne,Thank you very much for your little word.Very nice day,Inès - Méanail Paris
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Margot
Rating: 3 out of 5
Good!
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Response from Méanail Paris
Dear Margot,Thank you very much for your little word.Very nice day,Inès - Méanail Paris
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Dayena
Rating: 3 out of 5
Perfect delivery. On the other hand the varnish does not hold.
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Response from Méanail Paris
Hello,Concerning the holding of the varnish, can you give us more details about the steps carried out for the application of the varnish? Indeed, to guarantee an optimal holding of the semi-permanent varnish, it is essential to respect the techniques of application advised.Very nice day,Ines - Méanail Paris
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Kalie
Rating: 1 out of 5
After testing the polygel refills I am extremely disappointed with the quality of your products! The gel that breaks in the space of a few minutes I find it unacceptable especially when we see the price of your products, a refund could especially be the solution, shameful to sell products and ask the influencers in make the promotion!
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Response from Méanail Paris
Hello,We are very sorry to hear about your disappointment with our Polygel.first of all, can you give us more details about the steps taken to apply the gel?very nice day,Inès - Méanail Paris
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Claire
Rating: 1 out of 5
I tried to contact you several times because I had a problem with the sander after only 2 uses, no answer! 50 of put in the air very disappointed ...
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Response from Méanail Paris
Dear Claire,We are sorry. Can you please tell us how you contacted us the first time? Very nice day,Inès - Méanail Paris
At the time of removing the nail polish I proceeded as expected with hot water to soak my nails in five minutes and then removing part of the nail polish by pulling. Contrary to what was announced I damaged my nails and I did not keep the nail polish that I will buy results.
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Response from Méanail Paris
Hello,To apply the nail polish, we recommend that you lightly sand your nails to remove the layer of Twin Coat, then bathe your hands for 5 minutes in warm water. With the help of the steel cuticle pusher, gently remove the nail polish by lightly pushing your remaining nail polish residue. Very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 3 out of 5
Complete kit but varnish that goes after 3 days .
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Response from Méanail Paris
Dear Julie,Concerning the hold of the varnish, can you give us more details about the steps carried out for the application of the varnish? Indeed, to guarantee an optimal hold of the semi-permanent varnish, it is essential to respect the recommended application techniques. Very nice day,Inès - Méanail Paris
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Alexia
Rating: 3 out of 5
Very disappointed with the gel kit. Very hard to sand, the underside of the gel liner is huge which gives a bad condition to the liner. To remove it even harder, I hurt myself by removing them. Otherwise what is on semi-permanent varnish, all very well the colors are beautiful.
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Response from Méanail Paris
Dear Alexia,Thank you for taking the time to share your experience with us.What did you use to remove the Polygel? A file? The polishing block or the sander? Very nice day,Inès - Méanail Paris
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Laura
Rating: 1 out of 5
I was looking for a semi-permanent nail polish kit and decided to order from you after reading the positive reviews. Unfortunately I am very disappointed ... the varnish dries very quickly, the colors have no consistency, they separate as if there were two textures, the color dissolves from the liquid ... no positive result ... Yet I follow the instructions to the letter! A friend of mine also ordered from you and has the same problem as me. I am really sad because the package was a Christmas gift that my family saved up to give me.
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Response from Méanail Paris
Dear Laura,We are sorry to hear about your disappointment with our products, but for a semi-permanent nail polish to last, you need to apply the Primer well and let it dry in the open air. For the Base Coat, take care not to touch the cuticles and tuck it in well. For the application of the color and the Top Coat, follow the same instructions. Not touching the cuticles allows the product to set well on the hair without letting the air or water seep through. Otherwise, the semi-permanent lifts with extreme ease. In addition, tucking in the nail polish is very important because it allows the nail polish to fuse together without drying out after a few days, and we'll be happy to help you if you need us.
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Acheteur vérifié
Rating: 3 out of 5
Delivery longer than expected because of the carrier but customer service available and ready to find solutions so that I finally receive my order
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Response from Méanail Paris
Hello, Thank you for taking the time to share your experience with us. Very nice day, Ines - Méanail Paris
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Acheteur vérifié
Rating: 1 out of 5
The opening system for the clamp is defective I can't change the wheel
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Response from Méanail Paris
Dear Christophe,Can you send us an email mentioning the problem with the sander with a picture via our after sales service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 3 out of 5
Hard to go back, very slow
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Response from Méanail Paris
Dear Audrey,Are you talking about our website? Very nice day,Inès - Méanail Paris
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