The online store Méanail Paris is praised for its exceptional product quality, with numerous reviews highlighting the effectiveness and durability of items such as the nail drill and various varnishes. Customers express satisfaction with their purchases, often noting the attractive colors and ease of use of the products. Delivery is frequently recognized as efficient, with many orders arriving quickly and in good condition, even during peak times like the Christmas season.
Hello,We are very sorry,can you send us an email and tell us about the problem via our after sales service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 3 out of 5
The delivery was processed quickly and followed me a little complicated
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Rating: 1 out of 5
Very dissatisfied, no follow-up of delivery, invalid phone very long to answer with a forgetfulness of order not serious enough for my taste and I will not recommend it is on.
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Response from Méanail Paris
Dear Christiane,We are sincerely sorry to hear about your dissatisfaction.we can contact you by phone to discuss it with you. Are you available during the day? Very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 3 out of 5
Liquid varnish to be applied in a very thin layer? in 3 applications. If not, it will not catalyze perfectly... After nothing to say about your products, as always perfect!
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Response from Méanail Paris
Dear Céline, Thank you for taking the time to share your beauty experience with us. Very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 3 out of 5
Order returned to the warehouse without email to inform me. I had to contact the company myself because I found the delivery time long. The order was finally renewed and well delivered
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Response from Méanail Paris
Dear Margaux,We are very sorry for this delivery problem.we hope you like our products! Very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 3 out of 5
Delivery in time. on the other hand packaging not top, not in good condition but nevertheless complete. Accessories a little loose.
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Response from Méanail Paris
Dear Regine, We are sorry to hear that your package arrived in a bad state. Very nice day,Ines - Méanail Paris
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Acheteur vérifié
Rating: 3 out of 5
The varnish does not last long enough
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Response from Méanail Paris
Hello,Concerning the hold of the varnish, can you give us more details about the steps carried out for the application of the varnish? Indeed, to ensure an optimal hold of the semi-permanent varnish, it is essential to respect the recommended application techniques. Very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 1 out of 5
I never received my package!
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Response from Méanail Paris
Hello, We are sorry to hear this. Can you please give us your order number? We will check it out. Very nice day,Inès - Méanail Paris
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Rating: 3 out of 5
Well done
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Response from Méanail Paris
Dear Mylene,We thank you for your comment.very nice day,Inès - Méanail Paris
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Rating: 3 out of 5
Received fairly quickly
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Response from Méanail Paris
Dear Ophélie,Thank you for taking the time to share your experience with us.Very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 3 out of 5
The order and delivery went very well. Unfortunately, it is very difficult to change individual sanders. The motor also heats up quickly.
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Response from Méanail Paris
Dear Sabine,We are sorry to hear that you were disappointed with the sander. Our priority is the satisfaction of our customers, that's why we are waiting for your feedback so that we can find a suitable solution together! Very nice day,Inès - Méanail Paris
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Rating: 3 out of 5
Satisfactory service.
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Response from Méanail Paris
Dear Danielle,Thank you for your comment.very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 3 out of 5
Product that leaves something to be desired. The holding is not top! And your nails are weakened after removing the polish! I recommend without more
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Response from Méanail Paris
Dear Rachele,We are sorry to hear that you were disappointed with our nail polish. Could you please tell us more about the way you applied the nail polish and the way you put it on? We remain at your disposal for further information and wish you a good day.Ines - Méanail Paris
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Acheteur vérifié
Rating: 3 out of 5
Good visibility of the products on the site.
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Response from Méanail Paris
Dear Lola,We thank you for your purchase and are happy that our site satisfies you.Very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 3 out of 5
Site offering good products. Not diverse enough for my taste
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Response from Méanail Paris
Dear Laeticia,Thank you for sharing your comments with us, which will be passed on to our teams.very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 3 out of 5
Hello, the color is less vitaminized in real life than on the website but well, the rendering of colors on the net is always approximate and the color is very good anyway. It doesn't peel off despite having dipped my fingers in hot water. Maybe the layers were too thin...satisfied anyway
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Response from Méanail Paris
Dear Céline,Thank you for your message.for the Peel Off application, did you lightly sand your nails to remove the layer of Twin Coat before dipping them in hot water? Very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 3 out of 5
For the moment I am skeptical, the material is very good but I do not know if it is the lamp which catalyses badly or the varnish which does not hold but in any case the varnish does not hold more than one week in spite of the stages made. I have tried 3-4 and they all make the same result. So to see...
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Response from Méanail Paris
Dear Emilie, Thank you for your message. I am sorry to hear that you are disappointed by our products. Did you take care to edge your nail and not to touch the cuticles? Indeed, if the nail polish is put on the cuticles, there is a risk that the nail polish will come off quickly. If you have greasy nails (which often explains why the nail polish does not last as long), put the emphasis on the preparation of your manicure (very important!): If you have oily nails (which is often the reason why the nail polish doesn't last as long), focus on the preparation of your manicure (very important!): polish your nails well and apply a coat of primer. We're here to listen to you. Have a great day, Inès - Méanail Paris
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Acheteur vérifié
Rating: 3 out of 5
Medium
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Response from Méanail Paris
Dear Gloria,Concerning our products, we are listening to you to understand what was not satisfactory in your experience with Méanail and bring you all our expertise.Very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 1 out of 5
Very long shipping time... It takes 1 month to receive the order
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Rating: 3 out of 5
Disappointed with the quality of the varnishes
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Response from Méanail Paris
Dear Laetitia,We are sorry to hear that you were disappointed with our nail polishes. Can you give us more details about your comment? Is it a problem of durability, choice of colors in the Ruby kit or another problem? Our customer service is at your disposal to give you advice for a successful application of semi-permanent! Very nice day,Ines - Méanail Paris
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Acheteur vérifié
Rating: 3 out of 5
Professional website but I lacked advice on how to use the products I ordered. For example: at the beginning I didn't know that I needed to clean my nails right after I polished them to remove the grease film.
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Response from Méanail Paris
Dear Sandra, Thank you for taking the time to share your beauty experience with us. Very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 3 out of 5
I received the order quite quickly, but the timer button on the uv lamp does not work... not very serious in itself, but I have to set a timer each time and turn it off/on each time... otherwise good quality products!
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Response from Méanail Paris
Hello,Can you send us an email mentioning the problem with the lamp via our after sales service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 1 out of 5
impossible to apply the varnish correctly because it makes traces I am really not happy
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Response from Méanail Paris
Dear Stéphanie,We would be interested to know more about how you apply the semi-permanent because all the steps are very important.our priority is the satisfaction of our customers, that's why we are waiting for your feedback with impatience.very nice day,Ines - Méanail Paris
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Acheteur vérifié
Rating: 3 out of 5
Semi-permanent nail polish does not last more than 4 days, very disappointed
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Response from Méanail Paris
Dear Valerie,We would be interested to know more about how you apply the semi-permanent because all the steps are important.our priority is the satisfaction of our customers, so we look forward to your feedback.very nice day,Ines - Méanail Paris
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Acheteur vérifié
Rating: 3 out of 5
the site is very fluid but the characteristics of the products are not or hardly developed
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Response from Méanail Paris
Dear Ludivine,Thank you for sharing your comments with us, which will be shared with our teams.very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 3 out of 5
Good site
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Response from Méanail Paris
Dear Marina,We thank you for your purchase and are happy that our site satisfies you.Very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 3 out of 5
Hello, the kit is very good. However, the lamp I received does not work on the 120 seconds mode (it simply does not light up)...
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Response from Méanail Paris
Dear Salomé,Can you send us an email mentioning the problem with the lamp via the after sales service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 3 out of 5
The led lamp does not dry very well
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Response from Méanail Paris
Dear Claire,As for the drying of semi-permanent nail polish, did you degrease the last layer (the layer of Top Coat) with a Cleaner? The Cleaner allows you to remove the small oily layer that gives the impression that the varnish is not dry. Very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 3 out of 5
Very nice site, simple with very interesting products but huge differences between the color on the screen and the real rendering for the varnishes.
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Response from Méanail Paris
Dear Veronique,We thank you for your purchase and are happy that you are satisfied with our website.we regularly update our visuals so that they are as representative as possible of the real color of our semi-permanent varnishes. But the color rendered on your screen also depends a lot on the resolution of this screen.Very nice day,Ines - Méanail Paris
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Acheteur vérifié
Rating: 3 out of 5
Satisfied with the delivery
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Response from Méanail Paris
Dear Brigitte,We do everything we can day after day to ensure that our clients have a great experience. Very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 3 out of 5
Good site but very disappointed with my purchase
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Response from Méanail Paris
Dear Soukeina,Concerning our products, we are listening to you to understand what was not satisfactory in your experience with Méanail and bring you all our expertise.Very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 3 out of 5
Good site. The after sales service is very fast. However, the machines used do not work with timer. At least for the two UNIC machines that I received. Otherwise I only took a varnish so no opinion on them for the moment
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Response from Méanail Paris
Dear Marion,Can you send us an email mentioning the problem via our after sales service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 1 out of 5
Thank you for specifying that it is a semi-permanent varnish
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Response from Méanail Paris
Dear Marianne,We are sorry to hear that you are not satisfied with your purchase. However, you should know that our brand Méanail Paris is specialized in Vegan and Cruelty Free semi-permanent nail polishes, certified by PETA.
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Acheteur vérifié
Rating: 1 out of 5
Blasé ! !!!! there are only 3 leds out of 4 in the machine ? the timer broke during the first use. ..I'm the kind of person who tears the box and the papers directly. ..I don't even want to fight for a refund, but it wouldn't be too much to send me another one...otherwise goodbye ??????
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Response from Méanail Paris
Dear Laura,Can you send us an email mentioning the problem of the lamp with a video via our after sales service? As soon as we receive your message, we will do our best to offer you a better experience! In the expectation of a new contact with you, I wish you a very nice day.Ines - Méanail Paris
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Acheteur vérifié
Rating: 1 out of 5
Hello, I'm happy that there is the possibility to express myself because I sent 2 mails on the website and 1 on Facebook... Never any answer! I have one of the varnish that had the cap broken, the varnish spilled in the package, and everything was "
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Acheteur vérifié
Rating: 3 out of 5
The price of the products is interesting and the shipping is fast and careful. On the other hand, the quality of the varnish is average and it is difficult to remove despite the use of the solvent sold by meanail.
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Response from Méanail Paris
Dear Amélie,Concerning the Remover, can you give us more details about the steps carried out for the application of the varnish? Indeed, to guarantee an optimal application of the semi-permanent varnish and smoothly, it is essential to respect the recommended techniques.Very nice day,Ines - Méanail Paris
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Acheteur vérifié
Rating: 3 out of 5
bopuchon malm closed
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Acheteur vérifié
Rating: 3 out of 5
Easy to use site, good customer service, shame the products are not up to par.
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Response from Méanail Paris
Hello,Concerning our products, we are listening to you to understand what was not satisfactory in your experience with Méanail and bring you all our expertise.Very nice day,Ines - Méanail Paris
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Acheteur vérifié
Rating: 3 out of 5
I am still waiting for my order, I just find the delay long enough?
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Response from Méanail Paris
Dear Julie,Concerning our current delivery times, the order is prepared and shipped within 48 hours. If you have any problem with your order, our after-sales service is available from Monday to Friday from 9:00 am to 6:00 pm by email. We look forward to hearing from you. Very nice day,Ines - Méanail Paris
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Acheteur vérifié
Rating: 3 out of 5
Used to the peeloff I wanted to test the classic semi-permanent to last longer but very disappointed with the cleaner that matter.
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Response from Méanail Paris
Dear Agnes,Concerning the Cleaner, we are listening to you to understand what was not satisfactory in your experience with Méanail and bring you all our expertise.Very nice day,Ines - Méanail Paris
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