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R
Rating: 5 out of 5
Perfect service
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 823 published reviews
Summary of reviews
MiniMX consistently delivers fast and secure shipping, with many reviews praising quick delivery and careful packaging that protects items like bikes, tires, and helmets. Customers highlight reliable product descriptions and satisfied performance once assembled, noting straightforward assembly, good build quality, and items arriving as described. The service stands out for responsive, helpful support and active communication, including efficient handling of returns and proactive assistance when concerns arise. Overall, buyers value the breadth of offerings, dependable fulfillment, and a team that delivers a positive, customer-focused experience.
All reviews
B
Rating: 5 out of 5
Very good
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M
Rating: 5 out of 5
Fast shipping. Item as described
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R
Rating: 5 out of 5
Very attentive to the customer
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R
Rating: 1 out of 5
Does not match the one ordered for the fury 49cc
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T
Rating: 1 out of 5
Delivery time not respected at all, I am almost 20 days since ordering without my package moving from its place for 10 days
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O
Rating: 5 out of 5
Very satisfied
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S
Rating: 5 out of 5
Attractive price, good quality products and extremely fast delivery. I recommend.
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C
Rating: 2 out of 5
Not the right part
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D
Rating: 5 out of 5
Ok
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W
Rating: 1 out of 5
the order I bought does not match the model of the motorcycle.
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F
Rating: 3 out of 5
Hello, I am a bit disappointed with the quality of the parts. I had ordered parts and I had waited for less than a month and in exchange I got nothing great.
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E
Rating: 5 out of 5
Reliable site, fast delivery and very organized, I recommend.
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D
Rating: 2 out of 5
Product received does not match the description. Seller promotes vehicles on sale but these are not the ones displayed, so false promotion. Although the vehicle is of good quality, no trust in this seller who changes the descriptions of items once the issue is raised.
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T
Rating: 5 out of 5
Customer service is top notch they are there to help you advise you Delivery with care and on time
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G
Rating: 5 out of 5
A bit long because of the holidays otherwise very correct easy assembly and top customer service I recommend
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E
Rating: 3 out of 5
I received the cracked dirt shoe and not the right color after all the rest of my order was correct except for this!
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B
Rating: 5 out of 5
Nice team. Good value for money
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R
Rating: 5 out of 5
Satisfied with the quality of customer service. Very responsive. Honestly, go for it with your eyes closed, it's a really good site
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V
Rating: 5 out of 5
Nothing to complain about, fast service
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Z
Rating: 5 out of 5
always great and friendly customer service thank you
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S
Rating: 5 out of 5
top notch, I ordered a YYCF throttle handle, received it quickly, but there was a problem independent of their part, the handle was not the right one in the supplier's packaging. message sent, direct reshipment of a new handle, also received very quickly!! very professional and responsive site, I recommend
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S
Rating: 5 out of 5
Motorcycle handle broken upon arrival. Otherwise nothing to report
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H
Rating: 5 out of 5
Perfect
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D
Rating: 5 out of 5
Great bike, just missing the free stickers chosen by my son and took a long time to arrive
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P
Rating: 5 out of 5
Very good product, I am satisfied with the 2 small quads I bought, thank you
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J
Rating: 1 out of 5
I ordered some gicleurs for Mikuni (advertised as such on the page), and they sent me different ones than what they advertise. They are smaller, with a different thread pitch, valid, however, for Oko Keihin and Dell'Orto.
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H
Rating: 5 out of 5
Very satisfied
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D
Rating: 5 out of 5
Received on time works perfectly easy assembly in short simple and effective
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C
Rating: 3 out of 5
Order received on Friday and moreover I had to go pick it up myself
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M
Rating: 1 out of 5
missing parts
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C
Rating: 1 out of 5
Dear, despite having requested help and assistance to buy the compatible part.
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F
Rating: 3 out of 5
Several times I ordered and the package was delivered elsewhere than the chosen pickup point. So in the long run, it's annoying.
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M
Rating: 5 out of 5
Very satisfied with my order received quickly I recommend
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J
Rating: 5 out of 5
Very good motorcycle for its price the only problem is that I already have a valve adjustment to do even though the motorcycle has barely 6 hours of riding. Best regards Mr Rhouat
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S
Rating: 5 out of 5
Great, thank you
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G
Rating: 5 out of 5
Good quality product
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F
Rating: 5 out of 5
Very good site very fast shipping and received in 24h! Neatly packaged! I recommend
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G
Rating: 1 out of 5
Bad customer service
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Response from MiniMX
Hello Guzman,
Thank you for taking the time to share your feedback. We are sorry to learn that your experience with our customer service did not meet your expectations.
You pointed out that the delay was too long, unfortunately you will understand that this is beyond our control as during this period in early January the roads were disrupted by significant snowfall, slowing down traffic and thus disrupting the delivery of all shipments (not just at Mini MX)
We would like to remind you that the balance bikes were received on 01/06/2026 at 5:00 PM and shipped the next day on 01/07/2026. On this point, we cannot prepare faster.
It is severe to rate us on an element that we cannot control, which is why we wanted to provide additional information.
Best regards,
The MiniMX team
Thank you for taking the time to share your feedback. We are sorry to learn that your experience with our customer service did not meet your expectations.
You pointed out that the delay was too long, unfortunately you will understand that this is beyond our control as during this period in early January the roads were disrupted by significant snowfall, slowing down traffic and thus disrupting the delivery of all shipments (not just at Mini MX)
We would like to remind you that the balance bikes were received on 01/06/2026 at 5:00 PM and shipped the next day on 01/07/2026. On this point, we cannot prepare faster.
It is severe to rate us on an element that we cannot control, which is why we wanted to provide additional information.
Best regards,
The MiniMX team
C
Rating: 1 out of 5
After barely 2 months of purchase the quad no longer starts, let me tell you our disappointment and even more so that of our daughter ;(
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Response from MiniMX
Hello Cédric,
Thank you for sharing your experience. We are sincerely sorry to hear that you are experiencing difficulties with your quad.
Our after-sales service has apparently taken charge of your case, as the quad has been picked up and replaced with a new one.
It is precisely in this type of situation that we do everything possible to find a solution, and if the return of the vehicle proves necessary, we have obviously organized it.
We hope that everything is now in order on your side and that you will be able to revise your opinion accordingly.
Best regards,
Mini MX
Thank you for sharing your experience. We are sincerely sorry to hear that you are experiencing difficulties with your quad.
Our after-sales service has apparently taken charge of your case, as the quad has been picked up and replaced with a new one.
It is precisely in this type of situation that we do everything possible to find a solution, and if the return of the vehicle proves necessary, we have obviously organized it.
We hope that everything is now in order on your side and that you will be able to revise your opinion accordingly.
Best regards,
Mini MX