Mobellia consistently delivers on product quality, with many reviews praising high-end materials, durability, and the visual appeal of sofas, tables, and lounge sets. Customers highlight fast, reliable delivery, precise tracking, meticulous packaging, and efficient, proactive customer service that resolves issues quickly, including replacements for damaged items. The shopping experience is described as straightforward and trustworthy, with clear assembly guidance and smooth fulfillment from order to delivery, along with strong reassurance from the support team and after-sales service. Overall, the store is perceived as serious and professional, offering well-made items and dependable delivery, with positive notes on packaging, ease of assembly, and responsive support.
The final delivery depends on what is in stock. If you order a product on "pre-order", it will be delivered with the products in stock... so longer waiting times. The delivery went well in Spain, ultimately but not without difficulty... no message from the carrier and no proactive information from the Mobellia headquarters. Fortunately, we have direct contact with the carrier. The products arrive .. and what a joy! It breathes "the quality of materials" "the ease of assembly" "the protection, the packaging of the products is perfect and safe"... A downside the "made in China" ... The small hassles of delivery are largely forgotten.
Translated reviews
C
Catherine M.
Rating: 1 out of 5
following a purchase from 18/05/2025
After two weeks of delivery my table could not be installed due to no response from the installer.
Translated reviews
Response from Mobellia
Hello
Thank you for your feedback and we would like to apologize for this situation.
Indeed, the service provided by our contractor did not meet our standards or your expectations. We fully understand your disappointment with this experience.
In accordance with your request, we will proceed with a full refund of the assembly service as soon as possible.
We are sorry for this inconvenience. We remain at your disposal if you have any questions or need further assistance.
Best regards,
The Mobellia team
S
Sandrine L.
Rating: 1 out of 5
following a purchase from 09/05/2025
Order not delivered. Request for cancellation and refund, he deducts shipping costs...! I do not recommend.
Translated reviews
Response from Mobellia
Hello Mrs. Lenquette,
Thank you for your message and we sincerely regret that your experience with Mobellia did not meet your expectations.
After verification, we confirm that your order was indeed delivered within the specified time frame, to the indicated address, and in accordance with our General Terms and Conditions of Sale that you accepted at the time of your purchase. As specified in these conditions, delivery is made at the foot of the building or house, which was respected by our carrier.
You chose to refuse receipt of the package, even though it showed no defects or damage. In this context, and in accordance with our GTC, shipping costs as well as return costs remain the responsibility of the customer.
We understand that this situation may be disappointing, but we have honored our part of the contract.
We remain at your disposal for any other questions,
Sincerely,
The Mobellia team
J
Jean-Paul B.
Rating: 1 out of 5
following a purchase from 10/05/2025
TB
Translated reviews
Response from Mobellia
Hello Jean Paul,
Thank you for your feedback! We are delighted to see that you appreciated your experience. However, we noticed that you left a 1-star rating. Perhaps this is a selection error?
If so, please feel free to update your rating — it helps us a lot to showcase the quality of our service. And if you encountered an issue despite everything, we are of course here to discuss it and improve.
Thank you again for your message and we look forward to seeing you again soon!
Best regards,
The Mobellia team
P
Patrick D.
Rating: 4 out of 5
following a purchase from 02/05/2025
Hello, I did indeed receive the order, the products are of the expected quality but there are three defects that I reported, I am waiting for a response from Mobellia to make a definitive statement.
Translated reviews
M
Manuel L.
Rating: 4 out of 5
following a purchase from 25/04/2025
I like the style of the table and it seems sturdy, the chairs are comfortable and light.
Translated reviews
S
Sylvain V.
Rating: 4 out of 5
following a purchase from 24/04/2025
Product meets my expectations.
Translated reviews
P
Pierre B.
Rating: 4 out of 5
following a purchase from 22/04/2025
The Amalfi table and the 10 Murano chairs are installed. Nice result and everything looks robust. To see later in daily maintenance
Translated reviews
C
Carlos C.
Rating: 1 out of 5
following a purchase from 13/04/2025
they left the order on the street, without any help.
Translated reviews
Response from Mobellia
Good morning,
Thank you for your comment.
We regret that the delivery did not meet your expectations. We would like to remind you that, according to our sales conditions, delivery is made to the street or building entrance, without including the service of carrying up or installation.
This information is clearly detailed in the general sales conditions before finalizing the purchase, in order to ensure total transparency.
We remain at your complete disposal for any additional inquiries or assistance.
Sincerely,
The Mobellia Team
K
KAREN G.
Rating: 4 out of 5
following a purchase from 13/04/2025
The table looks very nice
Translated reviews
K
Karine C.
Rating: 1 out of 5
following a purchase from 03/04/2025
Only 1 of the 4 loungers is usable. Too many defects for a product that claims to be high-end. Waiting for customer service's response.
Translated reviews
Response from Mobellia
Hello,
We are sorry to hear that your experience did not meet your expectations.
We confirm that the necessary parts have been sent by our customer service to resolve the issue.
We hope you will soon be able to fully enjoy your loungers, as planned.
Thank you for your patience and trust.
The Mobellia team
V
Valerie G.
Rating: 4 out of 5
following a purchase from 31/03/2025
Pretty practical table, but one of the chairs is slightly stained and another has a dent on one of the legs
Translated reviews
D
didier K.
Rating: 4 out of 5
following a purchase from 04/03/2025
I only give 4 stars because there are two small scratches on the tray if you want photos I have taken some, I will try to take them again with the bottle delivered with
Translated reviews
P
Patrick C.
Rating: 4 out of 5
following a purchase from 09/10/2024
Fast delivery and well-packaged furniture. The living room is superb but the 2 armchairs are slightly wobbly
Translated reviews
B
Blanca S.
Rating: 1 out of 5
following a purchase from 04/08/2024
The box arrived broken and one of the chairs came with the plastic broken and the chair dirty and broken.
Translated reviews
Response from Mobellia
Hello Blanca,
Thank you for sharing your experience with us. We are very sorry that you received the damaged box, which resulted in one chair arriving dirty and with 2 broken plastic caps. Our after-sales service is already managing the replacement of the damaged parts, and you will receive them soon at your home.
If you need more information or have any other questions, please do not hesitate to contact us.
Sincerely,
The Mobellia team
J
Javier G.
Rating: 4 out of 5
following a purchase from 29/07/2024
It is very nice but 2 arrived with some defect.
Translated reviews
P
Pascal A.
Rating: 4 out of 5
following a purchase from 29/07/2024
Ease of ordering, availability and quality of products, express delivery. Certainly, the price is a bit high but I recommend.
Translated reviews
J
Julian U.
Rating: 4 out of 5
following a purchase from 21/06/2024
Overall okay, customer service very helpful. First received the wrong item, then defective. Shipping very slow.
Translated reviews
M
Mathieu G.
Rating: 4 out of 5
following a purchase from 14/06/2024
Beautiful quality product, arrived more than quickly (1 day). However, a small downside on the delivery without an appointment made in advance, contrary to what was indicated: this forced us to urgently revise our schedule to be able to receive the package.
Translated reviews
G
GUSTAVO C.
Rating: 1 out of 5
following a purchase from 17/06/2024
Terrible service, they delivered damaged furniture and took more than two months to deliver new ones with constant changes of dates. The worst experience!!!
Translated reviews
Response from Mobellia
Good morning, Gustavo:
We sincerely regret the experience you have had with our service, as it does not reflect the quality standard we aspire to. It is true that there was a delay in the shipment of the two new armchairs due to problems in maritime transport, as we explained to you earlier, something that unfortunately is beyond our control. We offered you compensation and you finally received your armchairs. We hope you can now fully enjoy your garden set.
G
Giuseppe R.
Rating: 1 out of 5
following a purchase from 17/06/2024
It's not what I expected
Translated reviews
Response from Mobellia
Good morning Giuseppe,
We are sorry that your experience with us did not meet your expectations. We would like to clarify that in the description of our products we do not indicate at any time that the tables are sold together with the chairs. All our tables are sold individually, allowing our customers to create their preferred combinations. Although our photos show possible configurations, it is clearly specified in each product sheet that the tables are sold separately and not as part of a set.
If you need further information, do not hesitate to contact us.
Best regards,
The Mobellia team
M
MARIA DEL MAR S.
Rating: 1 out of 5
following a purchase from 17/06/2024
A SHAME. THE UMBRELLA OF 599€ CAME IN WHITE INSTEAD OF TAUPE. I HAVE CLAIMED THAT YOU SEND ME THE CORRECT ONE. YOU ASKED ME FOR PHOTOS OF THE BOX AND I HAVE NOT RECEIVED ANY RESPONSE. I HAVE THE UMBRELLA PACKAGED UNUSED WAITING FOR A CHANGE THAT YOU DO NOT RESPOND TO. AS A COMPANY, THEY LEAVE MUCH TO BE DESIRED. I HAVE SPENT 2,200€ AND I WAS THINKING OF BUYING FURNITURE BUT GIVEN THE LACK OF FORMALITY, I WILL NOT BUY ANYTHING AGAIN.
Translated reviews
Response from Mobellia
Good morning,
Thank you for your message and we regret that you received the umbrella in the wrong color. However, we proceeded to change your umbrella as soon as we received your complaint, so we are a bit surprised by your comment, as you had communicated by email that you were satisfied with the product and our after-sales service.
Sincerely,
The Mobellia team
C
Catherine N.
Rating: 1 out of 5
following a purchase from 13/05/2024
Disappointed with the Corfu chairs: too low for the Amalfi table, uncomfortable seat, the fabric pulls when sitting. The edges are fraying and the seams are not straight. Poor quality.
Translated reviews
Response from Mobellia
Hello Catherine,
Thank you for your feedback regarding the Corfu chairs. We regret to learn that their quality and comfort did not meet your expectations. Your comments are valuable and we take them into account to improve our products and ensure your satisfaction. Please do not hesitate to contact us for any request for exchange or refund. We are at your disposal to find a solution adapted to your needs.
Thank you for your trust in Mobellia.
Best regards,
The Mobellia team
S
Stephane R.
Rating: 1 out of 5
following a purchase from 17/05/2024
Sofa received with two defects ...
Translated reviews
Response from Mobellia
Hello Stéphane,
We are sorry that you received a sofa with defects. The quality of our products is a priority for us, and we do everything we can to resolve this situation. After our exchanges to find solutions, we are happy to have finally been able to resolve your problem.
Best regards,
The Mobellia team
F
Frank-Eugen K.
Rating: 1 out of 5
following a purchase from 12/05/2024
I have not yet received my shipment as of today, 27.05.24. Frank-Eugen Kreienbaum
Translated reviews
Response from Mobellia
Thank you for your message and your concerns.
After review, we find that your order was delivered on 29.05.24, and thus within the announced delivery time of 8 to 10 working days.
We thank you for your purchase and hope that you will enjoy your garden furniture set to the fullest.
Best regards,
The Mobellia Team
F
Francisco Javier C.
Rating: 1 out of 5
following a purchase from 05/05/2024
The seats are small and not comfortable, average quality. The depth measurement of the seat indicated in the photos of 56 cm is misleading, as in reality, subtracting the thickness of the cushions leaves about 44 cm of seat, an insufficient measurement for comfort in this type of furniture. They seem like children's furniture.
Translated reviews
D
Dominique M.
Rating: 4 out of 5
following a purchase from 13/05/2024
The table meets our expectations, the package was perfectly wrapped (table easy to assemble). The covers were not available and you have to pay for shipping again to have them delivered (Advice: contact customer service if you are in our case).
Translated reviews
S
Sylvain B.
Rating: 4 out of 5
following a purchase from 15/04/2024
Everything went well.. a downside on a part that is being replaced.
Translated reviews
S
Severine Q.
Rating: 1 out of 5
following a purchase from 10/04/2024
Package received quickly, except that one of the chairs is damaged. I sent an email with photos more than a week ago... no response!!
Translated reviews
Response from Mobellia
Hello Severine,
Thank you for sharing your experience. We are sorry to learn that you received a damaged package. This situation is taken very seriously, especially since we responded to your message the same day, without hearing back from you. To resolve this dispute quickly, could you please contact us directly by email or phone? We thank you for your understanding.
Best regards,
The Mobellia team.
F
Frederic M.
Rating: 1 out of 5
following a purchase from 02/04/2024
Hello, I ordered an Elba corner sofa that has an adjustment and finish defect after 15 days of complaint. I still have not had any solutions provided by Mobellia for now, I am disappointed.
Translated reviews
Response from Mobellia
Hello Mr. Merget,
We sincerely regret that your corner sofa has adjustment defects. However, we have constantly communicated with you to find solutions, and we are happy to have finally resolved your problem.
Best regards,
The Mobellia team.
S
Sabrina G.
Rating: 4 out of 5
following a purchase from 05/04/2024
Good quality products.
Translated reviews
G
Georges J.
Rating: 4 out of 5
following a purchase from 22/03/2024
We are happy with the table and the living room. We have a deformed cushion due to a strap that was too tight in the box... The chairs seem light to see over time.
Translated reviews
L
Loïc D.
Rating: 1 out of 5
following a purchase from 29/03/2024
The parcel of the table was ripped open. The delivery person left with it on his assessment.
Translated reviews
Response from Mobellia
Hello Loïc,
We sincerely regret that your parcel arrived damaged. We constantly strive to ensure the quality of our deliveries, but it seems there was a problem with the carrier. However, we have immediately dispatched a new table, which you have received well.
M
Martine M.
Rating: 1 out of 5
following a purchase from 21/03/2024
Good evening, 2 of my 4 armchairs are damaged
Translated reviews
Response from Mobellia
Hello Martine,
We are sincerely sorry to hear that you encountered problems with your armchairs. Customer satisfaction is a priority for us. We have immediately replaced your two defective armchairs. We hope you are now fully satisfied with your chairs.
Best regards,
The Mobellia team
J
Jose Antonio B.
Rating: 4 out of 5
following a purchase from 26/02/2024
Hello good evening, what I see is that the ad seems to sell the whole set including tables and chairs. The table is fine but I find the chairs a bit expensive. Thanks for everything, best regards.
Translated reviews
M
michel C.
Rating: 4 out of 5
following a purchase from 19/02/2024
Well-packaged lounge, corresponds to the published photos and my expectations.
Translated reviews
D
Dominique R.
Rating: 4 out of 5
following a purchase from 13/02/2024
A return of packaging should be considered. Otherwise, nothing to say about the product.
Translated reviews
P
Patrice C.
Rating: 4 out of 5
following a purchase from 21/11/2023
Very good commercial relationship. Very good quality-price ratio. I am waiting to be contacted again for minor issues upon receipt
Translated reviews
P
Pascal L.
Rating: 4 out of 5
following a purchase from 19/10/2023
Quality product in accordance with the description on the site and delivered quickly. Some scratches on one side of the table and poorly machined fixing holes that had to be redone. Very satisfied nonetheless with my purchase.
Translated reviews
G
Gregory R.
Rating: 4 out of 5
following a purchase from 12/10/2023
Quality to be verified over the long term.. Chic appearance but the screws for the backrests cannot all be fixed because the holes are not aligned. I would say that for the price, we expect custom work. The cushions slide, a Velcro system would have been needed to hold them. Otherwise, nice effect.
Translated reviews
We use cookies for audience measurement and improving user experience.
English 