English 
M
Rating: 4 out of 5
The table arrived quickly. It had some damage, but the attention was quick and it was resolved.
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Customer reviews of Mobellia
Trust Attestation
9,0
/10
Overall rating: 9,0 out of 10
Based on 1 018 published reviews
Summary of reviews
Mobellia consistently delivers on product quality, with many reviews praising high-end materials, durability, and the visual appeal of sofas, tables, and lounge sets. Customers highlight fast, reliable delivery, precise tracking, meticulous packaging, and efficient, proactive customer service that resolves issues quickly, including replacements for damaged items. The shopping experience is described as straightforward and trustworthy, with clear assembly guidance and smooth fulfillment from order to delivery, along with strong reassurance from the support team and after-sales service. Overall, the store is perceived as serious and professional, offering well-made items and dependable delivery, with positive notes on packaging, ease of assembly, and responsive support.
Reviews 2 and 4 stars
Reset filtersF
Rating: 4 out of 5
product meets expectations, fast delivery
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O
Rating: 4 out of 5
Table received quickly, item easy to assemble and meets expectations, however the Mobelia logo is slightly crooked...too bad for the image.
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S
Rating: 4 out of 5
Satisfactory product from an aesthetic point of view but very "light" especially when fully opening the table. To see on the duration.
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A
Rating: 4 out of 5
Good
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D
Rating: 2 out of 5
Defective furniture
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Response from Mobellia
Hello,
Thank you for your feedback. We are sincerely sorry for the inconvenience encountered with the received furniture.
Rest assured that we have taken your request into account: the replacement furniture has been shipped and is on its way. We hope this solution will bring you complete satisfaction.
Our team remains at your disposal for any questions or additional needs.
Best regards,
The Mobellia team
Thank you for your feedback. We are sincerely sorry for the inconvenience encountered with the received furniture.
Rest assured that we have taken your request into account: the replacement furniture has been shipped and is on its way. We hope this solution will bring you complete satisfaction.
Our team remains at your disposal for any questions or additional needs.
Best regards,
The Mobellia team
L
Rating: 2 out of 5
2 sun loungers and 2 covers ordered 730€ for the whole! For the price I expect high-end... Finally a poorly explained manual, finishes not always neat and had to straighten support tubes that were bent. As for the covers, they are at least 50 cm too long and impractical
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Response from Mobellia
Hello Lecomte,
Thank you for your message.
We are sorry to learn that the products received do not meet your expectations. This is obviously not the experience we wish to offer.
For the bent tubes, please feel free to send us some photos to the email [email protected] so that we can see what can be done. Regarding the covers, they are designed to fit several formats, but if the size is a problem, we will find the best solution together.
Thank you again for your feedback. We remain available if needed.
Best regards,
The Mobellia team
Thank you for your message.
We are sorry to learn that the products received do not meet your expectations. This is obviously not the experience we wish to offer.
For the bent tubes, please feel free to send us some photos to the email [email protected] so that we can see what can be done. Regarding the covers, they are designed to fit several formats, but if the size is a problem, we will find the best solution together.
Thank you again for your feedback. We remain available if needed.
Best regards,
The Mobellia team
M
Rating: 2 out of 5
The table arrived broken, with dents.
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A
Rating: 2 out of 5
Ordered a cantilever parasol where it hangs so much thread from the seams it's indecent the finishes for such a brand! And the cover is unmanageable without a ladder!? Need a tutorial or is it a bad joke!??! Extremely perplexed and disappointed!!!
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Response from Mobellia
Hello,
Thank you for sharing your experience, although we are sincerely sorry to learn of your disappointment.
The quality of our products is a priority, and what you describe does not reflect our usual standards. Regarding the finishes of the parasol and the use of the cover, we understand your frustration and take your feedback very seriously.
Please do not hesitate to contact us directly with supporting photos so that we can examine your case in more detail and offer you an appropriate solution.
Again, our apologies for the inconvenience caused,
The Mobellia team
Thank you for sharing your experience, although we are sincerely sorry to learn of your disappointment.
The quality of our products is a priority, and what you describe does not reflect our usual standards. Regarding the finishes of the parasol and the use of the cover, we understand your frustration and take your feedback very seriously.
Please do not hesitate to contact us directly with supporting photos so that we can examine your case in more detail and offer you an appropriate solution.
Again, our apologies for the inconvenience caused,
The Mobellia team
E
Rating: 4 out of 5
The final delivery depends on what is in stock. If you order a product on "pre-order", it will be delivered with the products in stock... so longer waiting times. The delivery went well in Spain, ultimately but not without difficulty... no message from the carrier and no proactive information from the Mobellia headquarters. Fortunately, we have direct contact with the carrier. The products arrive .. and what a joy! It breathes "the quality of materials" "the ease of assembly" "the protection, the packaging of the products is perfect and safe"... A downside the "made in China" ... The small hassles of delivery are largely forgotten.
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P
Rating: 4 out of 5
Hello, I did indeed receive the order, the products are of the expected quality but there are three defects that I reported, I am waiting for a response from Mobellia to make a definitive statement.
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M
Rating: 4 out of 5
I like the style of the table and it seems sturdy, the chairs are comfortable and light.
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S
Rating: 4 out of 5
Product meets my expectations.
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P
Rating: 4 out of 5
The Amalfi table and the 10 Murano chairs are installed. Nice result and everything looks robust. To see later in daily maintenance
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N
Rating: 2 out of 5
Main table with a scratch I request in return free covers they offer me just one cover for 40 euros while the table costs more than 1000 euros. I await a response from customer service before posting reviews on social networks, your Google listing and Trustpilot
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Response from Mobellia
Hello,
Thank you for your message. We are sorry for the inconvenience encountered. After discussing with our after-sales service, we found a mutually agreed solution. We hope your furniture brings you complete satisfaction and we remain at your disposal for any further requests.
Best regards,
The Mobellia team
Thank you for your message. We are sorry for the inconvenience encountered. After discussing with our after-sales service, we found a mutually agreed solution. We hope your furniture brings you complete satisfaction and we remain at your disposal for any further requests.
Best regards,
The Mobellia team
K
Rating: 4 out of 5
The table looks very nice
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V
Rating: 4 out of 5
Pretty practical table, but one of the chairs is slightly stained and another has a dent on one of the legs
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M
Rating: 2 out of 5
The table arrived damaged, I am waiting for a response to the reporting email.
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Response from Mobellia
Good morning,
We are sorry for the problem encountered. We have already arranged for the replacement of the damaged table and hope you can fully enjoy your new table during the summer.
We remain at your disposal for any further needs.
Best regards,
The Mobellia Team.
We are sorry for the problem encountered. We have already arranged for the replacement of the damaged table and hope you can fully enjoy your new table during the summer.
We remain at your disposal for any further needs.
Best regards,
The Mobellia Team.
D
Rating: 4 out of 5
I only give 4 stars because there are two small scratches on the tray if you want photos I have taken some, I will try to take them again with the bottle delivered with
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J
Rating: 2 out of 5
Monte Carlo sofa superb, but the mattress arrived wrapped in blood-stained packaging. After contacting customer service, a new mattress is supposed to be sent to me. But despite my follow-ups, I still have no news. Unusual for a product promoting high quality.
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Response from Mobellia
Hello,
We are sincerely sorry for this incident, totally unusual and contrary to our quality standards.
We confirm that the replacement cushion has indeed been shipped. You should receive it very soon.
We remain at your disposal if needed, and hope that you can now fully enjoy your Monte Carlo sofa.
Thank you for your patience and understanding.
The Mobellia team
We are sincerely sorry for this incident, totally unusual and contrary to our quality standards.
We confirm that the replacement cushion has indeed been shipped. You should receive it very soon.
We remain at your disposal if needed, and hope that you can now fully enjoy your Monte Carlo sofa.
Thank you for your patience and understanding.
The Mobellia team
P
Rating: 4 out of 5
Fast delivery and well-packaged furniture. The living room is superb but the 2 armchairs are slightly wobbly
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D
Rating: 2 out of 5
Two of the eight chairs arrived with glue.
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J
Rating: 4 out of 5
It is very nice but 2 arrived with some defect.
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M
Rating: 2 out of 5
The table arrived with a damage not due to transport, it left their warehouse damaged!!!
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Response from Mobellia
Hello,
We are sorry that your order arrived damaged. We have received your complaint and, as agreed, we will proceed with the replacement of your table.
Best regards,
The Mobellia team.
We are sorry that your order arrived damaged. We have received your complaint and, as agreed, we will proceed with the replacement of your table.
Best regards,
The Mobellia team.
P
Rating: 4 out of 5
Ease of ordering, availability and quality of products, express delivery. Certainly, the price is a bit high but I recommend.
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J
Rating: 4 out of 5
Overall okay, customer service very helpful. First received the wrong item, then defective. Shipping very slow.
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M
Rating: 4 out of 5
Beautiful quality product, arrived more than quickly (1 day). However, a small downside on the delivery without an appointment made in advance, contrary to what was indicated: this forced us to urgently revise our schedule to be able to receive the package.
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D
Rating: 4 out of 5
The table meets our expectations, the package was perfectly wrapped (table easy to assemble). The covers were not available and you have to pay for shipping again to have them delivered (Advice: contact customer service if you are in our case).
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S
Rating: 4 out of 5
Everything went well.. a downside on a part that is being replaced.
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J
Rating: 2 out of 5
Hello, There are many bumps and impacts on the aluminum structure, especially on one post. I even took photos that I will send.
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S
Rating: 4 out of 5
Good quality products.
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G
Rating: 4 out of 5
We are happy with the table and the living room. We have a deformed cushion due to a strap that was too tight in the box... The chairs seem light to see over time.
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J
Rating: 4 out of 5
Hello good evening, what I see is that the ad seems to sell the whole set including tables and chairs. The table is fine but I find the chairs a bit expensive. Thanks for everything, best regards.
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M
Rating: 4 out of 5
Well-packaged lounge, corresponds to the published photos and my expectations.
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D
Rating: 4 out of 5
A return of packaging should be considered. Otherwise, nothing to say about the product.
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I
Rating: 2 out of 5
The site states delivery to your home and I had the delivery at the bottom of my building. Being alone, it was very complicated to carry the very heavy packages upstairs to my apartment.
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P
Rating: 4 out of 5
Very good commercial relationship. Very good quality-price ratio. I am waiting to be contacted again for minor issues upon receipt
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P
Rating: 4 out of 5
Quality product in accordance with the description on the site and delivered quickly. Some scratches on one side of the table and poorly machined fixing holes that had to be redone. Very satisfied nonetheless with my purchase.
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G
Rating: 4 out of 5
Quality to be verified over the long term.. Chic appearance but the screws for the backrests cannot all be fixed because the holes are not aligned. I would say that for the price, we expect custom work. The cushions slide, a Velcro system would have been needed to hold them. Otherwise, nice effect.
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P
Rating: 4 out of 5
Beautiful design, however we are disappointed with the quality of the weaving which leaves something to be desired, the material is rough to the touch.
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