★★★★★
based on 819 reviews published
Latest customer reviews
Problem with the IT of the Mobellia Company, I could not order from my PC and had to wait for the problem to be resolved. Then there was a misunderstanding regarding the VAT announcement.
As explained, it was not an IT problem with our website but your postal address was simply not recognized by our system. However, we took the necessary steps as quickly as possible, taking care to ask you about the urgency of your order.
As for the VAT, we are once again sorry that you did not know it is mandatory on this type of consumer goods. That being said, no surprise since it is already included in the entirety of our selling prices and detailed in our invoices.
Best regards,
The Mobellia team
Very good quality!!!
Good quality meets my expectations.
Good order and delivery.
Very fast delivery. Small issue with customer service regarding a missing part. Issue handled online with the site, waiting to receive this item, reason for 4 and not 5 stars.
Very fast delivery. We are very happy with our living room. The image corresponds well to reality. I recommend.
Very good on the order side, very bad on the delivery side
Very satisfied.
Very good website easy to use. Speed of reception I recommend
GOOD, BUT... beautiful set table and 6 chairs but despite perfect packaging, 3 out of 6 chairs received had defects in the paint, one of the 3 chairs had no paint at all in one spot, and the table top had some scratches. Commercial gesture granted after negotiation; mixed review;
We have actually found a solution together and we hope you are now fully enjoying your garden furniture.
Best regards,
The Mobellia team
Too bad the screws are not stainless steel and that the legs are a bit large.
Everything is respected and I want to specify that following an issue with the state of the product, the responsiveness and the proposed solutions were immediate. Thank you for your seriousness.
Super top
Packages received on time. Well packaged. Conforming to the description on the site. Very good quality apparently. To see over time regarding the cushions, but very comfortable.
Package shipped and received in less than 5 days, garden table in good condition even if slightly more expensive than elsewhere but it was the only site that had it in stock. I recommend.
Products conforming, beautiful quality, comfortable, very fast delivery. Very good phone reception.
Well-protected package, fast delivery. Small issue with screws resolved with good after-sales service.
Delivered within 48 hours, very happy with my purchase.
I recommend Mobellia.
For my second order of chairs, the delivery was free, delivery times were generally respected. Nice products!
What speed!! Well delivered and very happy with the garden furniture, it matches the photos as well as your description. Bravo
Order received in three days. Quality product and easy to assemble. I recommend
If I only gave 3 stars out of five, it's because I thought the furniture was made in France while it comes from China according to the labels on the packaging. The Mobellia site specifies: < >
Ultra-fast delivery ordered Monday early afternoon received Wednesday morning. product compliant with the description
I am not satisfied..... Given that I only received a 3-seater chair and a table without chairs. Please give me a delivery date for everything that is missing. I await a response, thank you.
The finishes are of poor quality. Badly placed labels. Very visible welds.
Everything is compliant
Garden furniture CALVI meets our expectations and the photos on the site. Between order validation and delivery: only 2 days! We are satisfied.
Table compliant, very beautiful quality
Compliant with the description. Fast delivery. A defect on the table: the Mobellia plate is glued crookedly.
Extremely disappointed with this purchase. Out of 6 chairs, two arrived defective and customer service was not up to par. The first compensation proposal was 10 euros per chair because "the defects are minor" (sic for a new product at 79.90 euros) and a second with the return of the defective chairs and the delivery of new chairs. However, it was too complicated to do these two actions in one go, so I would have had to take two days off to return the chairs and receive the new ones... I am not an ultra-demanding customer but these are chairs at a high price already and not GIFI at 5 euros; we expect NEW and FAULTLESS products. This brand, a subsidiary of Eminza, wants to present itself as high-end, but it has failed in customer service, beautiful photos are no longer enough! Moreover, the chairs have miraculously increased by 10 euros. In short, move along.
Quality of the product (to be seen in use but the manufacturing seems impeccable) Professionalism during delivery
Very beautiful sofa, conforms to the photos and descriptions on the site. Ultra comfortable. Perfect delivery!
Very good contact with customer service and very satisfied with my purchase. I recommend
Serious and responsive, I recommend the site
Very satisfied, order conforms to our expectations
Well received and friendly delivery person
Ultra fast delivery The assembly instructions are a bit vague but we manage!
The delivery people leave the package at the gate. When you are alone at home it is complicated. It would be good to offer an installation/assembly service (even for a fee) for customers who are alone or sick
We completely understand and it is an option we wish to offer to our customers.
We are working on its implementation in the medium term.
Best regards,
The Mobellia team
Very fast delivery, package very well protected and product perfectly meets my expectations