English
★★★★★
based on 925 reviews published
Latest customer reviews
Everything went great, would love to do it again anytime
Perfect Just plan for handling for the delivery because the delivery person was alone and left the sofa on the sidewalk
Beautiful product. The color of the cushions is slightly different from the photo, a bit darker.
Thank you for taking the time to share your opinion. We are delighted that you appreciate the product. We note your comment regarding the color of the cushions and we will ensure to improve the accuracy of our representations. Your satisfaction is essential to us.
Best regards,
The Mobellia team
I highly recommend Mobellia for their professionalism, efficiency, and especially their attentiveness.
Mobellia is a very serious company with high-end items of very good quality. Excellent customer service when there is the slightest issue, I recommend 100%
Matches the description. Super fast shipping
Easy to order, very pleased with the product and being able to speak to a person is a major plus
In accordance with the description
Fast delivery. Products conform to the site. I am delighted with my purchase.
Very satisfied
I bought a set of garden sofas and armchairs: excellent materials, aesthetically wonderful. Delivery even ahead of schedule by a couple of days.
Product completely compliant
Quality set
There is an impact on the table, I am really disappointed. I am waiting for a response for an exchange.
We are sorry for the inconvenience caused and understand your disappointment regarding the impact observed on your table.
In order to resolve this situation, we have proceeded with the replacement of the table. We hope that this solution brings you complete satisfaction and that you are now satisfied with this exchange as well as the handling of your request.
We remain at your disposal if you have any questions or additional needs.
Best regards,
The Mobellia team
Fast delivery, plush table, very nice finish
Very beautiful quality, easy and quick assembly, magnificent table!
Very beautiful Monte Carlo sofa, impeccable quality and great comfort, easy assembly, very well thought out packaging. The only downside is the delivery; the option for delivery into the room of your choice would be appreciated. I was alone and the delivery person left it on the street and not in the lobby of my building. I had to load the sofa into the back of my car to bring it up to my building, then unpack everything to be able to bring the sofa up to my apartment... when you pay a certain price for a sofa, the delivery should match the product sold.
Delighted with our sofas. Exactly as we expected. Prompt delivery and good communication. Thank you
Already answered. Satisfied with the order, the contact with the interlocutor Léa, as well as the efficiency and kindness of the delivery person. Satisfaction and return of the product received quickly
NO PROBLEM
Fast delivery, very good quality material
Fast order and delivery
Quality living room, well packaged.
The Three seater sofas are just great with the padded cushions and they look great in the garden. The Delivery gent was fantastic helped me move the sofas to the side of the house and off the road. Great service
Perfect. Fast delivery. Easy assembly.
The wrong colour corner unit was sent and the zippers on the cushion covers are not strong, one was delivered broken. Delivery was very poor - no communication from the carrier or prior notice of when it will arrive. The product itself is OK but I’m not sure it warrants the very high price. At present none of my issues have been resolved, which is concerning as I’m yet to hear back, so I cannot enjoy my furniture yet. Not a great experience so far I’m afraid
Thank you for your feedback. We are sorry that your initial experience did not meet your expectations.
We would like to reassure you that all the issues you reported have now been resolved. The necessary actions were taken regarding the incorrect corner unit, the damaged cushion cover zipper, and the delivery-related concerns. We have worked to ensure that everything is now in order so that you can fully enjoy your furniture.
Customer satisfaction is very important to us, and we appreciate your patience while we addressed these matters. We hope that you are now satisfied with the outcome and can enjoy your new outdoor furniture for many years to come.
Kind regards,
The Mobellia Team
Thank you to Mobellia for the professionalism of its customer service.
Top
Order arrived well by a very serious carrier. Thank you
Excellent service. With very elegant outdoor furniture that is very well protected in its packaging and transport.
Received quickly, no problem, compliant with the order
I placed an order with mobellia 10 days ago, I’ve had an acknowledgment on day 2 but have not heard anything since, very disappointed!
Thank you for your feedback, and we’re sorry to hear about your experience.
We understand your concern regarding the lack of updates. Please be assured that we are currently checking the status of your order and will get back to you by email shortly with detailed information.
Thank you for your patience and understanding.
Kind regards,
Mobellia Team
Very fast delivery and super well packaged.
Order and delivery compliant and deadlines respected
Very good value for money Ultra-light chair as I wanted, very simple design as expected
Very satisfied with my purchase, very good quality material and very good exchanges with the company
Received quickly and efficiently
Very fast delivery and also well packaged! The goods are as described. We haven't really sat on it much yet, but the quality of the furniture and the cushions is good
Fast delivery and product that meets my expectations. Now we will see the duration.
Damaged armchair
We are sincerely sorry to learn that your armchair arrived damaged.
After checking, we unfortunately did not find any message from you regarding this issue.
We invite you to contact our after-sales service so that we can review your case and provide you with a solution as soon as possible.
Our customer service team will do what is necessary to resolve the situation quickly.
Best regards,
The Mobellia team