English
★★★★★
based on 927 reviews published
Summary of reviews
The online store Mobellia is highly praised for its product quality, with customers frequently noting the aesthetic appeal and practicality of the furniture items, including specific mentions of attractive colors and designs that enhance their spaces. Delivery experiences are characterized by efficiency, with many customers highlighting fast shipping times and accurate tracking information, which contributes to a seamless purchasing process.
Latest customer reviews
Very good quality of the table and chairs. One of the six arrived damaged. Phone call, new replacement order organized by Mobellia. Very fast delivery. Very satisfied with my order.
Very beautiful products
Thank you for the delivery and products that meet the brand's standards
Good quality article, qualitative covers but (too) expensive
A Monte Carlo garden furniture received chaotically due to the carrier who forgot and damaged a package, but resolved expertly by Mobellia! I can only recommend our contact person available at Mobellia Aix for her efficiency and the resolution of our issue in less than a week! Bravo!!! A direct number in France helps a lot... Regarding the Monte Carlo garden furniture, superb quality of aluminum, paint, and comfortable cushions! I can only recommend!
Very happy with my order, the quality is great and the delivery was very fast and satisfactory
Great
The order went well, the garden table and chairs seem solid. To be seen over time. It's a pity there is a stock shortage for the protective covers for the table in size L and having to wait until the end of the year to be alerted.
Product (parasol) perfectly matching the order. Delivery with a very short delay. Thank you for everything. Best regards, Pierre
The garden furniture was delivered within 2 days, the quality is great, I recommend you
Defective furniture
Thank you for your feedback. We are sincerely sorry for the inconvenience encountered with the received furniture.
Rest assured that we have taken your request into account: the replacement furniture has been shipped and is on its way. We hope this solution will bring you complete satisfaction.
Our team remains at your disposal for any questions or additional needs.
Best regards,
The Mobellia team
Quality product. Highly recommended.
Very short delivery time. Products conform to photos and description. Efficient packaging and delivery. An additional plus would be more photos as it's not easy to see certain details on those from the site.
TOP customer service! Out of the 10 seats received, one had a defect and I received a new one as soon as the email was sent. Quality material
Very satisfied with the quality of the garden furniture. Fast delivery with good tracking.
Great
Good
Delivery so fast The furniture is beautiful
2 sun loungers and 2 covers ordered 730€ for the whole! For the price I expect high-end... Finally a poorly explained manual, finishes not always neat and had to straighten support tubes that were bent. As for the covers, they are at least 50 cm too long and impractical
Thank you for your message.
We are sorry to learn that the products received do not meet your expectations. This is obviously not the experience we wish to offer.
For the bent tubes, please feel free to send us some photos to the email [email protected] so that we can see what can be done. Regarding the covers, they are designed to fit several formats, but if the size is a problem, we will find the best solution together.
Thank you again for your feedback. We remain available if needed.
Best regards,
The Mobellia team
The table arrived broken, with dents.
Everything is perfect!
Great purchase!
Very satisfied with the quality and delivery times Thank you
Excellent
Ordered a cantilever parasol where it hangs so much thread from the seams it's indecent the finishes for such a brand! And the cover is unmanageable without a ladder!? Need a tutorial or is it a bad joke!??! Extremely perplexed and disappointed!!!
Thank you for sharing your experience, although we are sincerely sorry to learn of your disappointment.
The quality of our products is a priority, and what you describe does not reflect our usual standards. Regarding the finishes of the parasol and the use of the cover, we understand your frustration and take your feedback very seriously.
Please do not hesitate to contact us directly with supporting photos so that we can examine your case in more detail and offer you an appropriate solution.
Again, our apologies for the inconvenience caused,
The Mobellia team
I recently bought the 8-person table from the Monte Carlo collection which perfectly complements the set with the very responsive Monte Carlo lounge, fast delivery, very beautiful quality, I will continue to complete our outdoor space with Mobelia, I recommend without hesitation!
Very good shopping experience. Fast delivery. The Monte Carlo lounge is very elegant. To see for durability.
Fast, and very beautiful quality.
Light and design just specify the place of manufacture
Very fast Package perfectly matching the order Thank you
The final delivery depends on what is in stock. If you order a product on "pre-order", it will be delivered with the products in stock... so longer waiting times. The delivery went well in Spain, ultimately but not without difficulty... no message from the carrier and no proactive information from the Mobellia headquarters. Fortunately, we have direct contact with the carrier. The products arrive .. and what a joy! It breathes "the quality of materials" "the ease of assembly" "the protection, the packaging of the products is perfect and safe"... A downside the "made in China" ... The small hassles of delivery are largely forgotten.
Beautiful material, perfect delivery. Highly recommend
The ordering process and shipping went quickly and smoothly
After two weeks of delivery my table could not be installed due to no response from the installer.
Thank you for your feedback and we would like to apologize for this situation.
Indeed, the service provided by our contractor did not meet our standards or your expectations. We fully understand your disappointment with this experience.
In accordance with your request, we will proceed with a full refund of the assembly service as soon as possible.
We are sorry for this inconvenience. We remain at your disposal if you have any questions or need further assistance.
Best regards,
The Mobellia team
Perfect thank you
Good quality garden furniture, and fast and serious delivery
The products are of very good quality, the company Mobellia is very serious even when there is a problem everything is handled very professionally and promptly. Thank you
Happy with our purchase which completely meets our expectations. The table was very well packaged. Too bad the matching chairs are not in stock!
Garden table conforms to the description. Very easy to show. Super fast delivery
Very good. delivered correctly and on time, congratulations to the carrier