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C
Rating: 5 out of 5
I was very pleased with the customer service and the speed of service. great. :)
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Customer reviews of Mundo-Surf
Trust Attestation
4,8
/5
Overall rating: 4,8 out of 5
Based on 5 187 published reviews
Summary of reviews
Fast shipping is a standout feature, with many noting that their orders arrived quickly, often the next day, which contributed to a seamless purchasing experience. The efficiency of the order processing is highlighted, with customers appreciating smooth transactions and effective communication throughout. The quality of products consistently meets expectations, with remarks on excellent materials and well-packaged deliveries enhancing overall satisfaction.
All reviews
C
Rating: 5 out of 5
The purchase and receipt of the order went as planned. I haven't tried them yet. But it looks very good
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C
Rating: 4 out of 5
Hello, the "delay" in the delivery is more than justified the dates were very complicated, if not square with Christmas would have arrived on time.... the only "but" is with the packaging of foam ....se should be disassembled in transport and I imagine that seeing what was more careful and arrived well ... I will repeat purchase without doubt thanks.
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C
Rating: 4 out of 5
Very fast
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C
Rating: 5 out of 5
I have always had a good shopping experience with mundo-surf.
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C
Rating: 5 out of 5
Very good and fast shipping
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C
Rating: 5 out of 5
Everything was perfect! The board arrived well packed and the day after shipment! Definitely very happy with the service.
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C
Rating: 4 out of 5
What I didn't like was that the order arrived late and I had to complain several times.
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Response from Mundo-Surf
Hello Maria Angeles and thank you for your comment. We are very sorry for the delay with the delivery of your order, we have made the relevant claims to the carrier.
C
Rating: 5 out of 5
The experience of buying on the web has been great, super comfortable and very fast!
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C
Rating: 5 out of 5
Very easy to buy and very light in shipping in short phenomenal.
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C
Rating: 5 out of 5
Fast and effective. The order arrived on the agreed date and the treatment was always super nice. I will definitely repeat
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C
Rating: 5 out of 5
I had a problem with the locator number and they solved it on the fly.
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C
Rating: 4 out of 5
Fast and effective
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C
Rating: 4 out of 5
Well
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C
Rating: 5 out of 5
Great I was attended very well the order arrived perfect my son has loved the suit????????
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C
Rating: 5 out of 5
It has always taken me a little longer for my order to arrive...But for everything else...PERFECT!!! Keep it up!!!!
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C
Rating: 5 out of 5
Advice in the chat on your website and the purchase arrived in less than 24 hours.
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C
Rating: 4 out of 5
Good site, easy procedure, fast shipping and good products. Some products could have better quality in the finish - with the "shaper's"branded keels"
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C
Rating: 5 out of 5
I love this store, good service, good customer service and fast delivery!!!! THANK YOU
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C
Rating: 5 out of 5
Everything perfect! Fast delivery and superior material.
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C
Rating: 5 out of 5
Fast and impeccable service.
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C
Rating: 5 out of 5
everything perfect !
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C
Rating: 5 out of 5
Good communication for the resolution of a problem I had with the shipment due to a mistake of mine. Everything was solved and the shipment arrived in perfect condition.
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C
Rating: 5 out of 5
Good website, professional and with good prices.
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C
Rating: 3 out of 5
the parcel service is one of the worst in the market.
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C
Rating: 5 out of 5
Convenient to buy and efficient
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C
Rating: 5 out of 5
Very fast and professional
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C
Rating: 5 out of 5
Pity about shipping costs, yes or yes.
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C
Rating: 5 out of 5
The package arrived quickly and in good condition, only to say that the can in which the resin comes was dented and hard to close once opened. Thank you very much.
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C
Rating: 4 out of 5
Quite a variety of products and good quality. The explanatory videos are quite good.
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C
Rating: 4 out of 5
Good
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C
Rating: 5 out of 5
Fast shipping and well packaged.
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C
Rating: 1 out of 5
The package arrived a week later so I could not deliver the gift on time. I had to call several times to try to find out where it was and they told me it would be delivered that same day, but it did not arrive. I would not buy from this site again, as what prompted me to buy there was the delivery time. For prices, there are better sites.
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Response from Mundo-Surf
Hi Eider, thank you very much for your order and sorry for the late delivery. The day after the order was placed, an attempt was made to deliver it at 5:40 pm but you were absent. The following days, due to a failure of the transport company, Sending, the delivery attempts that should have been made were not made. I did everything possible to have it delivered as soon as possible through claims to Sending. This type of error does not usually happen as we have contracted the 24 h delivery service. For the inconvenience caused and for you to try our services again (delivery speed is one of our strong points) we offer you a discount code of 10 to apply on orders over 100. Here we leave you the voucher: 368HBNW2 that you can redeem before 14/4/2018. Edu.
C
Rating: 5 out of 5
fast and efficient
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C
Rating: 5 out of 5
Very very good !!!!
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C
Rating: 5 out of 5
Everything arrived quickly and as expected,
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C
Rating: 5 out of 5
Everything perfect, as always.
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C
Rating: 3 out of 5
The keel wrench arrived all rusty, they should check the orders before delivery.
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C
Rating: 5 out of 5
Always perfect
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C
Rating: 4 out of 5
all good, the only thing is that I think that spending more than 200eur. the postage to the Balearic Islands should be free ... other online stores for much less money sent for free.
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