Customer reviews of Mundo-Surf

Trust Attestation
4,8 /5
Overall rating: 4,8 out of 5
Based on 5 186 published reviews
5 4 524 87% 4 380 7% 3 132 3% 2 50 1% 1 100 2%

Summary of reviews

Fast shipping is a standout feature, with many noting that their orders arrived quickly, often the next day, which contributed to a seamless purchasing experience. The efficiency of the order processing is highlighted, with customers appreciating smooth transactions and effective communication throughout. The quality of products consistently meets expectations, with remarks on excellent materials and well-packaged deliveries enhancing overall satisfaction.

All reviews

C
Comprador verificado
Rating: 5 out of 5
following a purchase from 05/04/2017
Exceptional seller!!!everything perfect!!!they help you in everything!super fast shipping!thank you very much again!!!!
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 06/04/2017
Very professional.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 05/04/2017
A great experience
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 02/04/2017
The delivery was very fast, within 48 hours, taking into account that I bought on the weekend.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 03/04/2017
Perfect !!!
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 03/04/2017
Effective very fast
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C
Comprador verificado
Rating: 4 out of 5
following a purchase from 25/03/2017
All good
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 29/03/2017
Great, everything perfect, I have already bought several times and no complaints.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 23/03/2017
On time delivery. Exactly matches the information on the page
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 27/03/2017
All very correct
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 27/03/2017
Perfect communication, shipping and products!
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 29/03/2017
The product description was perfect, I had a question and they solved it by whatsapp at the moment. Very good deal. I recommend it, I will buy again.
Greetings!
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 09/03/2017
After placing the order and paying for it I realized that I had made a mistake and they refunded my money without any problem. Thank you
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 28/03/2017
The telephone attention received, I qualify it as great. Excellent treatment. Thank you
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 23/03/2017
All ok
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 26/03/2017
Great! Thank you for the service. Everything arrived perfect and super fast.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 21/03/2017
Everything perfect I will repeat for sure
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 23/03/2017
I received the keels in perfect condition and very well wrapped, it only took two days.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 22/03/2017
I was pleasantly surprised by the attention and speed of service.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 22/03/2017
VERY ATTRACTIVE STORE. VERY FRIENDLY TREATMENT.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 22/03/2017
Promptness and order information at all times ..... I will buy again...
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 17/03/2017
Very nice chat girl, who explained me about the models. And a fast and perfect delivery.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 16/03/2017
fast and efficient
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C
Comprador verificado
Rating: 4 out of 5
following a purchase from 15/03/2017
recommended, 9
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 16/03/2017
The emails that they send to let you know that the order is preordered and that it has already left, transmit a good vibe that cheers you up the day. The speed in the reception has been incredible, I ordered it one day at 12:25 and the next day I had it for 11.40, incredible!
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 13/03/2017
The shipment was very fast and everything was perfect! And the customer service was fabulous! I liked when I was notified by WhatsApp that the order had already left! 100% confidence.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 02/03/2017
cool
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 13/03/2017
perfect in delivery time and shipment tracking, thank you very much.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 06/03/2017
EXCELLENT! I have made two purchases in a row and have been very satisfied.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 06/03/2017
Always perfect
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 08/03/2017
The carrier took one day too long.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 07/03/2017
Great
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 06/03/2017
shipment on the dates indicated. 100% professionalism
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 04/03/2017
Serious and competitive staff, very happy with the whole purchase process and the material purchased.
Also good communication by the means they provide, I give them a 10!
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 16/01/2017
Everything was perfect.
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C
Comprador verificado
Rating: 4 out of 5
following a purchase from 02/03/2017
I placed the order on a Thursday morning, on Friday morning Sending indicated that my order was in delivery and I would receive it that same day. It did not arrive in the morning so I called them to see if they could tell me the estimated time of delivery since I had to leave, they gave me a cell phone number that no one answered all afternoon and the order did not arrive. On Monday my order was back in delivery and pending delivery that same day, no one answered the cell phone and no one delivered the order. It finally arrived Tuesday morning and the packaging was a large plastic envelope which is fine as long as it is transported carefully. The plastic envelope of the lock I bought was broken, the lock was fine but the kerosene tablets had waxed the leash!!!! Not to complain but neither is the state nor the way in which in my opinion the order should be delivered, especially if you commit to deliver the order in 48h. I remember having a better experience with Tipsa, I think it was called, with my previous order, on your part great, thanks!
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Response from Mundo-Surf
Hello omar and thank you for taking the time to value our service. We take into account the problem of kerosene, we will pack them in plastic bags so that they do not stain the rest of the products.
As for the delay in delivery, we apologize, we have raised your complaint to the transport company. Best regards.
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 02/03/2017
Bom preço, entrega rápida e encomenda a 100%.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 27/02/2017
Super friendly and helped me with the purchase through whatsapp! :)
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 27/02/2017
Easy and fast
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 01/03/2017
GREAT! Excellent service and attention, I was very happy. Thank you guys
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