Customer reviews of Mundo-Surf

Trust Attestation
4,8 /5
Overall rating: 4,8 out of 5
Based on 5 233 published reviews

Summary of reviews

Mundo-Surf consistently delivers quickly and reliably, with fast, precise shipping and on-time delivery that keeps customers satisfied and returning for future purchases. Customers highlight careful packaging, careful handling of bulky items, and products arriving in perfect condition or better than expected, reinforcing trust in the store’s reliability and attention to detail. Helpful, professional service and knowledgeable recommendations stand out, with several mentions of friendly, responsive interactions and clear guidance during the buying process. Overall, shoppers praise the store for efficient transactions, strong product availability, and a positive, stress-free shopping experience.

All reviews

R
Régis D.
Rating: 5 out of 5
following a purchase from 23/07/2024
RAS-Rapid, well packaged, compliant.
Translated reviews
F
Frédéric S.
Rating: 5 out of 5
following a purchase from 24/07/2024
Faster delivery than expected! Lower price than others . Perfect
Translated reviews
C
Caridad S.
Rating: 5 out of 5
following a purchase from 23/07/2024
Very fast shipping and high quality item. I recommend it 100%.
Translated reviews
R
Roberto A.
Rating: 5 out of 5
following a purchase from 17/07/2024
Everything perfect, very good customer service, 100% recommendable store.
Translated reviews
I
Ivan G.
Rating: 5 out of 5
following a purchase from 18/07/2024
Good service and quality of products I had a problem with sizes and they solved it without any problem.
Translated reviews
R
Raj P.
Rating: 5 out of 5
following a purchase from 17/07/2024
the Order Website is easy to use. The shipping took 4-5 days and when i called to enquire about shipping, Ignacio answered in a friendly manner and helped me out within the minute. AWESOME !
A
Antonio D.
Rating: 5 out of 5
following a purchase from 23/07/2024
Very fast, in one day I had my order.super recommended.
Translated reviews
M
Maria C.
Rating: 5 out of 5
following a purchase from 07/07/2024
Very fast shipping
Translated reviews
F
Fernando M.
Rating: 5 out of 5
following a purchase from 22/07/2024
Very good service.
Translated reviews
S
Sigurd L.
Rating: 4 out of 5
following a purchase from 17/07/2024
Everything perfect on the part of Mundo-Surf! Fast! Informative! Good material! Unfortunately the package arrived a little damaged.
Translated reviews
G
German S.
Rating: 5 out of 5
following a purchase from 17/07/2024
Very good service
Translated reviews
P
Paulo C.
Rating: 5 out of 5
following a purchase from 16/07/2024
Comprei capa de surf para prancha 5'9 e o tamanho bateu certo. Impeccable. Obrigado!
Translated reviews
O
Omar C.
Rating: 5 out of 5
following a purchase from 03/07/2024
I am super happy with the order, easy purchase and shipping took me 7 days, the only thing I think was missing in the order is a Mundo surf sticker, otherwise everything great.
Translated reviews
M
Miguel F.
Rating: 5 out of 5
following a purchase from 17/07/2024
Comprei uma capa para a minha longboard e o material é exatamente o esperado e o tempo de entrega foi excelente. Tudo conforme o pretendido... volto a comprar no mundo-surf sem margem para dúvidas.
Translated reviews
A
Ana M.
Rating: 5 out of 5
following a purchase from 02/07/2024
Fast and good material
Translated reviews
V
Victor A.
Rating: 5 out of 5
following a purchase from 16/07/2024
Everything perfect, and very good service.
Translated reviews
D
Dayana D.
Rating: 5 out of 5
following a purchase from 17/07/2024
Fast delivery
Translated reviews
M
Miguel C.
Rating: 4 out of 5
following a purchase from 14/07/2024
It has always been fine, only this time I needed a change due to a glitch on your website, and the order arrived without taking care of the changes. When I added a small bottle of styrene to my cart, it showed shipping costs for a surfboard, which seems to be a mistake.
Translated reviews
F
Flávio Jason L.
Rating: 5 out of 5
following a purchase from 16/07/2024
Super fast shipment, only need to test on the spot.
Translated reviews
A
Alessandro Q.
Rating: 5 out of 5
following a purchase from 11/07/2024
Excellent buying experience. Super fast delivery
Translated reviews
D
Diego Hernan P.
Rating: 5 out of 5
following a purchase from 29/06/2024
Everything was perfect! The board arrived and the waves appeared on the island. Thank you surf world. I recommend it 100% 🌊✨.
Translated reviews
J
Jose C.
Rating: 5 out of 5
following a purchase from 15/07/2024
Excellent service and punctuality.
Translated reviews
A
Antonio D.
Rating: 5 out of 5
following a purchase from 16/07/2024
Very good service, fast and punctual. Everything was great.
Translated reviews
R
Ruben G.
Rating: 5 out of 5
following a purchase from 30/06/2024
All correct in time and form.
Translated reviews
R
Roberto L.
Rating: 5 out of 5
following a purchase from 11/07/2024
Always good treatment and quality material
Translated reviews
R
Ricardo B.
Rating: 5 out of 5
following a purchase from 11/07/2024
Very good treatment and professionalism. Everything arrived correctly and in the estimated time.
Translated reviews
M
Marcos C.
Rating: 5 out of 5
following a purchase from 11/07/2024
Perfeito e muito rápido.
J
Jon B.
Rating: 5 out of 5
following a purchase from 08/07/2024
I bought a hat, everything ok
Translated reviews
P
Pablo D.
Rating: 5 out of 5
following a purchase from 28/06/2024
Just like in the picture. Super fast shipping. Good quality. Recommended 100%.
Translated reviews
J
Jose Antonio C.
Rating: 5 out of 5
following a purchase from 27/06/2024
Very attentive, friendly and very fast shipping, very satisfied.
Translated reviews
R
Raquel G.
Rating: 5 out of 5
following a purchase from 10/07/2024
Wow
Translated reviews
E
Eva Maria G.
Rating: 5 out of 5
following a purchase from 06/07/2024
Everything perfect
Translated reviews
J
Jagoba M.
Rating: 5 out of 5
following a purchase from 06/07/2024
Perfect.
Translated reviews
P
Pablo M.
Rating: 5 out of 5
following a purchase from 06/07/2024
Perfect, fast shipping and perfect product
Translated reviews
P
Pablo C.
Rating: 5 out of 5
following a purchase from 24/06/2024
Out of 10
Translated reviews
A
Averowing Boats Lda A.
Rating: 5 out of 5
following a purchase from 09/07/2024
.
Translated reviews
S
Susana S.
Rating: 5 out of 5
following a purchase from 22/06/2024
Product with good offer and fast shipping!!!!
Translated reviews
A
Amine N.
Rating: 5 out of 5
following a purchase from 01/07/2024
Very good quality, delivery on time
Translated reviews
C
Caty D.
Rating: 5 out of 5
following a purchase from 04/07/2024
My order arrived very quickly. Everything was perfect. Thank you
Translated reviews
G
Gustavo C.
Rating: 1 out of 5
following a purchase from 04/07/2024
Service disaster, erroneous shipment by picking (change of size on a Body Board), and inability to diligently manage the resolution of the incident (which in fact has not yet been resolved).
Translated reviews
Response from Mundo-Surf
Hello Gustavo. We apologize for the error in the size. It was a mistake on our part where we offered to pick up your board and make the size change.
We ordered the pickup with the transport, which made it as soon as possible due to the workload they have at this time.

Your bodyboard has been received in our warehouse and your money has been refunded to your account.

We hope to see you soon again with us and we assure you that the experience will be much better. Dare to try :)

Best regards.
Ignacio from customer service.