★★★★★
based on 4935 reviews published
Latest customer reviews
Fast and efficient Perfect product and expected quality
Fast and effective
100% quality, reliability and speed!
Very good
Super quick order, without problems and the wetsuit suits great!
All good
⭐️⭐️⭐️⭐️⭐️
I DO NOT RECOMMEND IT TO ANYONE. If you receive the product well at first ... ok. But if it doesn't meet your expectations and you decide to return it EVERYTHING IS INCONVENIENT, from start to finish. Everything is designed so that you don't send the package back. Very bad customer feedback . I am NEVER AGAIN getting expensive for the crappy neoprene they sold me. Shipping costs to a company that they recommend themselves where they don't even have a phone number or customer mail, in my case everything has been problems and as a result the package is arriving back to me. That means that if I want to return it I have to send it again paying double the cost. I will have to sell it on Wallapop and lose even more money. With how simple it would be for them to make a collection request to their parcel service and make the relevant surcharge on the return. Simple, fast and practical just like when you issue the sale. But you can already see from the beginning the roguery of non-collaboration when the customer wants an exchange. Thank goodness I didn't buy a replacement before returning the product! You are also a customer, maybe you should think a little bit about the crappy company policy you do.
We take care of shipping to our customers down to the last detail, but returns are the responsibility of the customer. When you contacted us by phone, we pointed out this information and offered you the possibility to try to contact the courier company. However, we emphasized that it was up to you to handle any claims for possible losses or delays in shipment. Throughout the whole process, we have been at your disposal and have tried to cooperate to the best of our ability. Unfortunately, we have not been able to establish contact with the courier company, so the information you mention is not accurate.
We would like to clarify that our return policy does not present any obstacles, as it is transparently detailed on our website. All our customers handle returns without problems using the company we recommend, as well as other alternatives.
We hope you are able to resolve your issue and that we receive your return for immediate handling. In any case, we remain at your disposal to help you with whatever you need.
Ignacio from customer service.
Okay
Great treatment and help you with any questions on your purchase advising you on the best option!
Fast and everything is fine
Very fast and good material
Everything fast and correct
Serious and fast. Great
🤙🏄♂️perfect
Everything perfect. Attention, quality, shipping time. Thank you very much
I recommend
Tudo muy bien👌
Surf shop online to recommend. The team was very professional 🌊
All is well!
The product arrived in perfect condition, very well packaged and on time. I recommend the purchase on your site
Everything perfect
Everything is perfect!
My order arrived in perfect condition, on time and without any extra delivery charges. Thank you guys so much!
I am satisfied, I received my items very quickly...
Perfect
Great! I will repeat
Everything phenomenal and perfect. Very good service ☺️
Very nice
Ok
Great shop!
Very good service.
Very good and fast service
Fast shipping and good prices
Very good
Fast purchase process and even faster delivery.
The best online site to buy, very reliable. fast shipments to Mallorca. Staff very friendly and helpful with everything. I continue to shop there.
Efficient
OK. Quick
I found a lot of choice on the site, easy to order and fast delivery time