★★★★★
based on 4963 reviews published
Latest customer reviews
I was completely satisfied with the service, incl. prompt shipping.
Mundo-Surf has an exclusive selection of products. Even though they are not located in Germany, the delivery went very quickly. Warmest recommendation!
All ok
Very good in general, I have ordered several times and everything always arrives perfectly.
Perfect
Highly recommended
Excellent, expeditious. I will continue to buy from them, they have everything I need.
Everything perfect! Competitive price. I repeat and recommend
Everything was great and they made it easy for me to ship to where I was on vacation surfing. Thank you very much!
I am satisfied with the purchase
Good transaction
Wide variety of products. Good price. I bought an O'neill Hammer 3/2 wetsuit at a good price and in 24 hours it was at home.
Incredible experience I was personally attended
All great
Excellent service.
Great, my parcel arrived fast
I received everything in perfect condition.
Fast shipping, attentive service
All very clear, package received from Spain to Italy in a short time. TOP seller
Very good product
Good service
Top
Everything perfect
Fast shipping and correct prices.
Perfect!
Tout est parfait
Funciona muito bem!
BOM
I have not received a satisfactory response to, for me, a defect in the material of the leash purchased, which broke after four days of use.
Nous sommes désolés que la marque ne couvre pas votre laisse sous garantie. Les ruptures du câble ne sont jamais couvertes, car il ne s'agit pas d'un défaut de fabrication. Les ruptures à cet endroit sont dues à l'utilisation ou à une petite coupure du câble qui finit par se rompre lorsque la laisse est tendue.
Remarques,
Sébastien
They have a lot of room for improvement in this aspect compared to the competition and other online stores in different sectors.
Nous sommes désolés d'apprendre que vous n'avez pas été satisfait de notre service après-vente. Comme nous vous l'avons dit, nous imprimons nous-mêmes les étiquettes en résine, afin de pouvoir inscrire l'emballage et la date de péremption sur chaque lot que nous emballons. Nous utilisons une imprimante laser de bureau, et certaines d'entre elles peuvent présenter des taches ou ne pas être de bonne qualité d'impression. Mais nous considérons que ce n'est pas une raison pour changer de boîte de résine.
Nous prenons le plus grand soin de notre résine, en communiquant sur la date d'emballage, en la stockant dans des armoires spécifiques (chaque armoire coûte 2500€), et en utilisant des emballages de qualité. Nous sommes désolés que vous n'ayez pas apprécié ces aspects,
Nous vous prions d'agréer, Madame, Monsieur, l'expression de nos salutations distinguées,
Sébastien
Excellent management, both in the purchase and after-sales service.
Top seller. App improvable
Excellent, I placed an order and it arrived the next day, thank you very much.
Everything fine
All right!
Amazing! Super fast, material 10 points! I will buy again.
A fast and very efficient service!
Great wheels very happy.
At the top: contact, speed of treatment/delivery ...
I went to Mundo Surf for resin and more things that I needed and Sebas attended me luxury as always. The best place to buy material to make surfboards.