9.6/10
★★★★★
based on 4966 reviews published

Latest customer reviews

5 /5
★★★★★

VERY GOOD SERVICE

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Carmen G.
purchased on 14/12/2021
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5 /5
★★★★★

I received my order very quickly. Good quality

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Susana F.
purchased on 12/12/2021
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5 /5
★★★★★

Everything is great!

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Ivan M.
purchased on 29/11/2021
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5 /5
★★★★★

Excellent customer service. Very good equipment.

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Volker D.
purchased on 11/12/2021
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5 /5
★★★★★

From spain to france. just perfect

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Sabine M.
purchased on 14/12/2021
5 /5
★★★★★

Very fast

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Eloy M.
purchased on 14/12/2021
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5 /5
★★★★★

Everything perfect as always.

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Andrea C.
purchased on 11/12/2021
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5 /5
★★★★★

Perfect

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Charlotte C.
purchased on 11/12/2021
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5 /5
★★★★★

I loved how informed I was before I received the package. It arrived in a record time. I have not opened it, because I am going to leave it to my son for the Three Wise Men. Highly recommended. Merry Christmas

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Raquel M.
purchased on 10/12/2021
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5 /5
★★★★★

Good service and fast delivery

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Javier S.
purchased on 10/12/2021
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1 /5
★☆☆☆☆

Bad experience with a watch that's not workin'. They don't wanna make a change of product after 2 months. Simply doens't work. And they have a comunication that's seems a lawyer with a client. I teied a lot to male a change. But they said the price was down... so they sell this broken battery watch to you go to comunicate with the assistence of Rip curl. Boo!

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Verified Buyer
purchased on 18/10/2021
Answer from Mundo-Surf
Good afternoon Juliana, Your watch is two months old, you are still under warranty. I send you a link where you can see how to manage the guarantee with Rip Curl https://www.ripcurl.eu/en/help/warranty-care/watches.html Rip Curl will fix your watch or exchange it for a new one if it can't be repaired. Do not hesitate to ask us if you have any problem with the management.
5 /5
★★★★★

The service has been great and I am very happy

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Natividad F.
purchased on 13/12/2021
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5 /5
★★★★★

The product arrived quickly and without problems, they deliver what they say. Good product, we will repeat.

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Jesus G.
purchased on 10/12/2021
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5 /5
★★★★★

Very good telephone service, they assisted me and advised me on a neoprene for a gift. The shipment the next business day first thing in the morning.

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Jose Luis C.
purchased on 10/12/2021
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4 /5
★★★★☆

This is the second time I have bought from this store and I will surely buy again.

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Guillermo G.
purchased on 09/12/2021
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5 /5
★★★★★

Speed and seriousness

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Matteo L.
purchased on 08/12/2021
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5 /5
★★★★★

Perfect!!! Très bien. Délais respectés.

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Pelofi M.
purchased on 08/12/2021
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5 /5
★★★★★

Very good.

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Géraldine B.
purchased on 27/11/2021
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5 /5
★★★★★

A low tech super product. Perfect in a van. When you put hot water. It stays hot for 6 hours. More simple and cheap than rinse kit. ?? cas&mor

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Martial D.
purchased on 04/12/2021
1 /5
★☆☆☆☆

Last time. After-sales service FATAL....

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Comprador Verificado
purchased on 08/11/2021
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Answer from Mundo-Surf
Good morning Oscar, You claimed us a guarantee for some booties that you had broken because they were too small (which you confirmed to me by email) and anyway we did the commercial gesture of changing them and also not for the size you had bought but for two sizes more. I don't understand why you write that the after sales service was bad. I hope you enjoy your new booties. Best regards Laura
5 /5
★★★★★

Perfect kit, everything in order!

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Victor R.
purchased on 05/12/2021
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5 /5
★★★★★

Excellent service. The product arrived super fast and in good condition. I will buy again for sure

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Cristina J.
purchased on 04/12/2021
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5 /5
★★★★★

Fast shipping. Small communication problem after the order: I did not see a confirmation email. But Mundo surf responded quickly by e-mail to solve the problem.

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Landais N.
purchased on 27/11/2021
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5 /5
★★★★★

Very well done, as always!

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Mercedes C.
purchased on 26/11/2021
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3 /5
★★★☆☆

Everything perfect, except for the shipping that took ONE MONTH instead of 7/10 days as the website said.

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Comprador Verificado
purchased on 08/11/2021
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3 /5
★★★☆☆

They have missed the delivery date by advertising in stock something they did not have.

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Leonardo M.
purchased on 28/11/2021
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3 /5
★★★☆☆

Delivery is perfect but when you order a white item, your site shows a black item, but I received the white one as I wanted. The size chart is not very good. Size S corresponds to my measurements but when I wear it, it is too small and corresponds more to an XS. The size above would be better (however I wear S in France).

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Marie-paule B.
purchased on 01/12/2021
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1 /5
★☆☆☆☆

Does not comply with what is written on the website (shipping-payment).

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Yehudi H.
purchased on 26/11/2021
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Answer from Mundo-Surf
Good morning Yehudi, I am sorry that you had to pay for your order before receiving it. According to the terms of payment surf first and pay later the customer is charged a week after the order has been sent, but as you live in the Canary Islands the package has taken longer to arrive at your address and that is why they have made you pay before. I just checked that you have already received your package, I hope you enjoy it. Regards Laura
5 /5
★★★★★

Only downside, it took a day longer than expected.

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Jesus D.
purchased on 01/12/2021
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5 /5
★★★★★

Well informed, fast delivery and well packaged

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Jonathan B.
purchased on 29/11/2021
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5 /5
★★★★★

Superfast !!

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Luis M.
purchased on 30/11/2021
1 /5
★☆☆☆☆

I bought a board, once paid I was told there was no stock. I chose another one and 10 days later I find out, because I asked, that the carrier has lost the board. Waiting for the refund now.

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Jaime O.
purchased on 20/11/2021
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Answer from Mundo-Surf
Good morning Jaime, I'm sorry for what happened, the transport agency confirms that they have found your surfboard, but it is damaged and they can not deliver it in that state. I just proceeded to refund your order. This has happened with your surfboard does not happen often, if you need help to find a similar board we are at your disposal. Regards Laura
5 /5
★★★★★

Fast shipping, smooth communication.

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Felipe E.
purchased on 25/11/2021
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5 /5
★★★★★

Reliability

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Julio Ignacio M.
purchased on 28/11/2021
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5 /5
★★★★★

Top. Bom

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Compendio D.
purchased on 27/11/2021
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5 /5
★★★★★

Just as happy. It came with the neoprene

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Mazen A.
purchased on 16/11/2021
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5 /5
★★★★★

Second time I have purchased from them, 100% happy with the service.

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Mazen A.
purchased on 23/11/2021
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5 /5
★★★★★

Fast and correct delivery

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Paco T.
purchased on 25/11/2021
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5 /5
★★★★★

Excellent treatment and service.

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Trini O.
purchased on 24/11/2021
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5 /5
★★★★★

Good value for money, very fast order processing and shipping.

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Antoine B.
purchased on 24/11/2021
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