★★★★★
based on 4939 reviews published
Latest customer reviews
Fast and efficient service. Very satisfied with the purchase and the handling of the purchase.
The skate is great, arrived in perfect condition and very well packed. Everything as expected.
They sell to the Canary Islands, which is appreciated. The order arrived quickly and as advertised.
Thank you very much
Waht a pity, fins arrived broken, probabely not your fault
Please fill the shipping claim form so we can make a claim to the carrier and replace the fins. You will find the form here:
https://forms.gle/KLE57UfD7M8Veud38
Regards
Sebastian
Good afternoon, The information with the product are not the indicated ones. It would be good to improve in that aspect. Regards
Great site i had never used it
Fast delivery, great products at the right price. Wide assortment.
Everything was great: from the first moment the tracking allowed me to see that the product was working and it arrived in 2 days to my house! What to say? That Mundo Surf is a serious company that does things well: thank you!
Product not like shown, unfriendly and not helpful staff. Never again!
The poncho Madness Coconut come with a drawing of the poncho, it's not a real picture, that's why the real product is not exactly as the drawing. We have just add a real picture of the poncho, so this should not happen again on this model.
Regarding to our staff, my colleague Nacho have answered to more than 20 emails from your part, always with education and trying to help as much as he can, but we are sorry if you are not happy with the way he solve the issue with you.
Regards
Sebastian
Customer service
All good
Hola package arrived quickly ordered September 05 received September 09 at noon the bodyboard was well protected in the box thank you Mundo-Surf soon
Fast shipment, but every time worse quality. The resin bottles come as if they were paint, without a cap with which to dose.
In the 5kg jars, we have a hybrid lid, both narrow mouth to go comfortably dosing the resin, as wide lid to take advantage of it until the last drop of resin. Greetings, Sebas
Quick delivery. I made a mistake when ordering and the guy who attended me, I think Rafa, solved it in a moment.
All good 🙂
All good, there was an error for an article that was not updated but they solved it perfectly and sent this one that I just released and it is very good. Too bad they promised to send a small gift for the mistake and the inconvenience that in the end they did not send.
Store with many products. Very helpful and complete descriptions to guide you in your purchase according to your experience level.
Prefect
Top!
Perfect
The order arrived correctly without delays
I ordered a product in one color, and it has been changed. The excuse is that the product by default shows a photo in only one color, and that it could have been changed in the cart. Of course I have to pay shipping to change it, and nobody repairs the mistake.
The order arrived on schedule and in perfect condition.
Great range of models and sizes and very fast shipping. ????
The body board cover was one size fits all and does not fit my 45 inch body. The web site did not specify anything. I called on Friday and I'm still waiting for them to suggest which one to exchange it for, and of course, I guess I have to pay for the expenses. A disappointment to buy on line on your website
The delivery company MRW contacted me in the morning of 09/09 to deliver the package, but the box was so damaged that microfibers were coming out everywhere. MRW wrapped the package in a transparent film to hide the defect, but it was too visible. I did not accept it in this state and I am waiting to receive a new package in normal conditions. All previous purchases from Mundo Surf have been perfect and I recommend but do not recommend MRW. MRW never again!
Great product, amazing design.
Very good!
Hello, I have received the package, but it does not correspond to my board. So, I've sent you back a parcel, with tracking, and hope to get my refund following your satisfied or reimbursed charter.
Very good attention and fast service.
The size of the suit is correct, thanks to the published size chart. Fast shipping, everything perfect
What a great service! Great equipment available, ordered and sent in no timeë! I am very happy!
The order has arrived in perfect condition, and the board I ordered that was custom made came perfect. The only negative are the delivery times. I ordered in May and it arrived in early September.
Fast and reliable
Excellent service. Shipping on time. Gorgeous Guisse table. Works beautifully. Recommended site for online purchases. Thank you.
I have purchased from them on several occasions. Professional and fast shipping!
The order arrived very quickly.
Seriousness and speed! A pleasure to buy in this store
Two days delivery everything very easy! Thank you!
Satisfeito, no entanto, achei os gastos de envio bastante caros tratando-se de um produto com valor de cerca de 800 eur. Penso que teve a ver com o seguro de transporte.