★★★★★
based on 4939 reviews published
Latest customer reviews
I will repeat
Perfect super fast shipping.
Excelente, tanto ao nivel da qualidade como dos prazos de entrega!
Excelente em tudo. Plenamente satisfeito e fiquei cliente!
Everything perfect
They have charged me for a product that they did not have in stock, obviously I had to place a new order and they have not let me enjoy the discount coupon for being the first purchase, even spending more money than in the initial order.
The service of Mundo-surf, perfect!
The attention and treatment has been 10, super fast shipping, in 2 days it was in the Canary Islands!
Excellent store. I placed an order to the Canary Islands and as always it arrived super fast, the product as described and the customer service perfect. 100% recommendable
From the advice to the fast delivery of the products, as always great.
All very well
Já comprei varias vezes no Mundo Surf sem qualquer problema.
Top quality product, fast shipping, super attentive service ........ highly recommended.
Fast and perfect shipping, as always!
All ok
Shipment was extremely long while supposed to be 5 to 10 working days, it took me double the time to receive my board eventually...
We are sorry for the delay on the delivery of your surfboard. European delivery for surfboard are usually 5-6 business day, but for Ireland it's a bit longer, as it's an island. We hope you are now enjoying your new surfboard!
Regards,
Sebastian
Customer service
Very fast order fulfillment and delivery.
Very fast, on schedule
Delivery within 24 hours and on Saturdays.
I have been buying from mundosurf for many years and have never had any problems, the items are of good quality and in perfect condition. The service is excellent and everything is easy so my experience with them could not be better.
Bad shipping
I have received the kit purchased without the labels identifying the contents of the jars, and the answer when I contacted them was to smell the contents.
Very good
My order arrived very quickly. The wetsuit was exactly as described on the website.
It arrived within 48 hours of my order!
Very easy to order, good customer service and fast shipping and delivery.
Very fast and good product
Very happy with the product but it said it arrived in 24 hours and it took 2 days. It expressly said if you order before 14h the next day at your home and it was not like that.
The order arrived on time, exceeded my expectations and after testing it on the board I paid for it with Squra! It couldn't be better
I ordered two bodyboards and they only sent me one, I ask for the second one and they tell me that they will send it to me and it is a lie and when I tell them that if they don't send it to me I don't want it, they lie to me again and say that they will send it to me and it will arrive the next day, I ask for the tracking number and they don't answer my messages to their wassap, I don't think these are the way to treat anyone.
Great! Competent and fast service.
Excellent customer service. They were very efficient and courteous even though we were suffering from the epidemic. Fast and flawless shipping. A ten.
Reliable products and fast delivery
Correu tudo de modo rapido e em segurança
Buon venditore, ottimi prezzi.
The board comes in perfect condition. It's great, super fast delivery and had many payment options. I felt very confident making the purchase online. As for the board it is the best, just like the pictures and description.
Helpful staff, very fast delivery, quality products
The board did not fit the size I needed, I contacted you to see if I could exchange it after testing it and got no answer.
They do not meet the delivery times stated on their website and do not report the status of the order unless you write to them (they took more than 12 weeks on an order that would be in 4-6 weeks). In addition, the finish has some little defect (with the time they have taken to make it and deliver it they should have checked it). I won't exchange it or ask them to fix it because I'm afraid they will take 3 months to bring it to me again....
This, we explain in detail in each email confirmation of surfboards to warn you always delego and on the web in the section Information Covid 19. On the finish, you can contact us and clarify if there is a problem and solve it. Greetings and good waves. Ignacio Responsible after-sales service
Taking into account that instead of 6 weeks, the order took 63 days, and that when I asked, they told me that tomorrow several times, well too bad, even more if you get a board of 429 euros without the reinforcement of edges that I had ordered, which I hope to solve on Monday when they open the store. Apart from that, not even a few stickers for the delays. Very bad the truth, and it is a pity because the boards are good and of quality. Anyway... I hope the problem with the edges will be solved as soon as possible by sending a grip, quad fins, or something similar. Or the return of the proportional part of the money plus the interest generated by paying for drought of course. Thanks