4.8/5
★★★★★
based on 5105 reviews published

Latest customer reviews

5 /5
★★★★★

Excellent service. Shipping on time. Gorgeous Guisse table. Works beautifully. Recommended site for online purchases. Thank you.

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Compratore Verificato
purchased on 24/08/2021
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5 /5
★★★★★

I have purchased from them on several occasions. Professional and fast shipping!

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Comprador Verificado
purchased on 20/08/2021
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5 /5
★★★★★

The order arrived very quickly.

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Comprador Verificado
purchased on 22/08/2021
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5 /5
★★★★★

Seriousness and speed! A pleasure to buy in this store

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Comprador Verificado
purchased on 20/08/2021
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5 /5
★★★★★

Two days delivery everything very easy! Thank you!

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Comprador Verificado
purchased on 17/08/2021
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4 /5
★★★★☆

Satisfeito, no entanto, achei os gastos de envio bastante caros tratando-se de um produto com valor de cerca de 800 eur. Penso que teve a ver com o seguro de transporte.

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Comprador Verificado
purchased on 19/07/2021
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5 /5
★★★★★

I will repeat

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Comprador Verificado
purchased on 13/08/2021
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5 /5
★★★★★

Perfect super fast shipping.

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Comprador Verificado
purchased on 16/08/2021
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5 /5
★★★★★

Excelente, tanto ao nivel da qualidade como dos prazos de entrega!

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Comprador Verificado
purchased on 16/08/2021
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5 /5
★★★★★

Excelente em tudo. Plenamente satisfeito e fiquei cliente!

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Comprador Verificado
purchased on 03/08/2021
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5 /5
★★★★★

Everything perfect

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Comprador Verificado
purchased on 15/08/2021
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2 /5
★★☆☆☆

They have charged me for a product that they did not have in stock, obviously I had to place a new order and they have not let me enjoy the discount coupon for being the first purchase, even spending more money than in the initial order.

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Comprador Verificado
purchased on 05/08/2021
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Answer from Mundo-Surf
Good morning Marcio, Effectively we should have deleted the voucher that you used in your first purchase that was canceled, so you could have enjoyed it in your second purchase, we apologize for the error. We have sent you by email a discount code so you can apply it on your next purchase. Regards Sebas Customer service
5 /5
★★★★★

The service of Mundo-surf, perfect!

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Comprador Verificado
purchased on 11/08/2021
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5 /5
★★★★★

The attention and treatment has been 10, super fast shipping, in 2 days it was in the Canary Islands!

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Comprador Verificado
purchased on 12/08/2021
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5 /5
★★★★★

Excellent store. I placed an order to the Canary Islands and as always it arrived super fast, the product as described and the customer service perfect. 100% recommendable

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Comprador Verificado
purchased on 05/08/2021
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5 /5
★★★★★

From the advice to the fast delivery of the products, as always great.

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Comprador Verificado
purchased on 12/08/2021
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5 /5
★★★★★

All very well

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Comprador Verificado
purchased on 12/08/2021
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5 /5
★★★★★

Já comprei varias vezes no Mundo Surf sem qualquer problema.

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Acheteur Vérifié
purchased on 06/08/2021
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5 /5
★★★★★

Top quality product, fast shipping, super attentive service ........ highly recommended.

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Comprador Verificado
purchased on 09/08/2021
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5 /5
★★★★★

Fast and perfect shipping, as always!

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Comprador Verificado
purchased on 08/08/2021
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5 /5
★★★★★

All ok

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Comprador Verificado
purchased on 07/08/2021
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2 /5
★★☆☆☆

Shipment was extremely long while supposed to be 5 to 10 working days, it took me double the time to receive my board eventually...

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Verified Buyer
purchased on 15/07/2021
Answer from Mundo-Surf
Hi David,
We are sorry for the delay on the delivery of your surfboard. European delivery for surfboard are usually 5-6 business day, but for Ireland it's a bit longer, as it's an island. We hope you are now enjoying your new surfboard!
Regards,
Sebastian
Customer service
5 /5
★★★★★

Very fast order fulfillment and delivery.

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Comprador Verificado
purchased on 06/08/2021
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5 /5
★★★★★

Very fast, on schedule

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Comprador Verificado
purchased on 04/08/2021
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5 /5
★★★★★

Delivery within 24 hours and on Saturdays.

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Comprador Verificado
purchased on 29/07/2021
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Xavier! Quick as sound are the transport partners! 😀
5 /5
★★★★★

I have been buying from mundosurf for many years and have never had any problems, the items are of good quality and in perfect condition. The service is excellent and everything is easy so my experience with them could not be better.

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Comprador Verificado
purchased on 30/07/2021
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1 /5
★☆☆☆☆

Bad shipping

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Comprador Verificado
purchased on 22/07/2021
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Answer from Mundo-Surf
Hello Jeroen, we are sorry for the error with the shipment of your holster. As we discussed on the phone, we will pick up your holster today and reimburse you as soon as we receive it. Best regards and good luck Ignacio, After Sales Manager.
1 /5
★☆☆☆☆

I have received the kit purchased without the labels identifying the contents of the jars, and the answer when I contacted them was to smell the contents.

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Comprador Verificado
purchased on 23/07/2021
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Answer from Mundo-Surf
Hello Matias, Your order consists of two repair kits with catalytic converter. As our colleagues explained to you on the phone, all the material has its identification label, both the resin and the kerosene wax. The only can that does not have its label is the catalytic converter, which was sent so that you did not have to wait for your order. It is the only one not labeled. What our colleagues also told you was that you should smell the two cans of catalyst so that you could check that they were both the same. If it has been an inconvenience, we apologize for that. We hope that your question is resolved, that you have received everything correctly and on time. Best regards and good waves. Ignacio, After-sales Manager.
5 /5
★★★★★

Very good

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Comprador Verificado
purchased on 26/07/2021
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5 /5
★★★★★

My order arrived very quickly. The wetsuit was exactly as described on the website.

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Comprador Verificado
purchased on 19/07/2021
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5 /5
★★★★★

It arrived within 48 hours of my order!

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Comprador Verificado
purchased on 19/07/2021
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4 /5
★★★★☆

Very easy to order, good customer service and fast shipping and delivery.

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Comprador Verificado
purchased on 21/07/2021
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5 /5
★★★★★

Very fast and good product

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Comprador Verificado
purchased on 22/07/2021
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5 /5
★★★★★

Very happy with the product but it said it arrived in 24 hours and it took 2 days. It expressly said if you order before 14h the next day at your home and it was not like that.

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Comprador Verificado
purchased on 21/07/2021
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5 /5
★★★★★

The order arrived on time, exceeded my expectations and after testing it on the board I paid for it with Squra! It couldn't be better

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Comprador Verificado
purchased on 20/07/2021
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1 /5
★☆☆☆☆

I ordered two bodyboards and they only sent me one, I ask for the second one and they tell me that they will send it to me and it is a lie and when I tell them that if they don't send it to me I don't want it, they lie to me again and say that they will send it to me and it will arrive the next day, I ask for the tracking number and they don't answer my messages to their wassap, I don't think these are the way to treat anyone.

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Comprador Verificado
purchased on 20/07/2021
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Answer from Mundo-Surf
Hi Diego, there was an error in package preparation for which we apologize. The missing bodyboard was sent on July 28th as confirmed by our colleagues with whom you spoke, so it should have arrived already. If not, our customer service colleague will claim it right away. The no answer from whastapp is due to the fact that customer service is from Monday to Friday from 8h to 16h, so having written at 18h on Friday we could not answer you until this Monday morning. We hope that everything is solved and in a misunderstanding. We hope to see you back soon! Thank you, sorry for the inconvenience and good waves! Ignacio, Post Sales Manager.
5 /5
★★★★★

Great! Competent and fast service.

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Comprador Verificado
purchased on 16/07/2021
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5 /5
★★★★★

Excellent customer service. They were very efficient and courteous even though we were suffering from the epidemic. Fast and flawless shipping. A ten.

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Comprador Verificado
purchased on 16/07/2021
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4 /5
★★★★☆

Reliable products and fast delivery

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Comprador Verificado
purchased on 19/07/2021
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5 /5
★★★★★

Correu tudo de modo rapido e em segurança

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Comprador Verificado
purchased on 18/07/2021
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