4.8/5
★★★★★
based on 5105 reviews published

Latest customer reviews

5 /5
★★★★★

Buon venditore, ottimi prezzi.

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Acheteur Vérifié
purchased on 14/07/2021
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5 /5
★★★★★

The board comes in perfect condition. It's great, super fast delivery and had many payment options. I felt very confident making the purchase online. As for the board it is the best, just like the pictures and description.

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Comprador Verificado
purchased on 16/07/2021
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5 /5
★★★★★

Helpful staff, very fast delivery, quality products

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Comprador Verificado
purchased on 05/07/2021
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1 /5
★☆☆☆☆

The board did not fit the size I needed, I contacted you to see if I could exchange it after testing it and got no answer.

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Comprador Verificado
purchased on 12/07/2021
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Answer from Mundo-Surf
Hi Inma, unfortunately your board is not exchangeable. Once a product has been used, it is not allowed to return it because we could not sell it again as new. The board you bought is in high demand for its characteristics, so we could recommend you to sell it second hand. And if you want you can contact us again so that with your height and your level we can recommend you a board that you can enjoy. Regards, Ignacio After-sales service manager.
2 /5
★★☆☆☆

They do not meet the delivery times stated on their website and do not report the status of the order unless you write to them (they took more than 12 weeks on an order that would be in 4-6 weeks). In addition, the finish has some little defect (with the time they have taken to make it and deliver it they should have checked it). I won't exchange it or ask them to fix it because I'm afraid they will take 3 months to bring it to me again....

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Comprador Verificado
purchased on 12/04/2021
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Answer from Mundo-Surf
Hi Lola, This board has an estimated production time of 4-6 weeks, but with the pandemic of Covid delays may arise depending on the factory and its workers who like all of us are exposed to it, apart from the arrival of raw material that is complicated by transport around the world.
This, we explain in detail in each email confirmation of surfboards to warn you always delego and on the web in the section Information Covid 19. On the finish, you can contact us and clarify if there is a problem and solve it. Greetings and good waves. Ignacio Responsible after-sales service
1 /5
★☆☆☆☆

Taking into account that instead of 6 weeks, the order took 63 days, and that when I asked, they told me that tomorrow several times, well too bad, even more if you get a board of 429 euros without the reinforcement of edges that I had ordered, which I hope to solve on Monday when they open the store. Apart from that, not even a few stickers for the delays. Very bad the truth, and it is a pity because the boards are good and of quality. Anyway... I hope the problem with the edges will be solved as soon as possible by sending a grip, quad fins, or something similar. Or the return of the proportional part of the money plus the interest generated by paying for drought of course. Thanks

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Comprador Verificado
purchased on 14/04/2021
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Answer from Mundo-Surf
Hi Alex, as we have discussed and clarified by email the board you have received is the correct one based on your order. The carbon reinforcement of the boards is placed at the level of the tail to reinforce this area by their treads and impacts. We hope you enjoy your board once everything is clarified. Greetings and good waves. Ignacio Responsible after-sales service
5 /5
★★★★★

Fast and quality service

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Comprador Verificado
purchased on 12/07/2021
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5 /5
★★★★★

Secure payment, well wrapped order, receipt of the package in 24 or 48 hours and you can also consult any questions on their website. I will buy again for sure

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Comprador Verificado
purchased on 12/07/2021
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5 /5
★★★★★

Everything was super fast and the gift arrived on time?

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Comprador Verificado
purchased on 12/07/2021
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5 /5
★★★★★

Excellent

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Comprador Verificado
purchased on 11/07/2021
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5 /5
★★★★★

Everything very well and the order arrived fast and perfect.

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Comprador Verificado
purchased on 13/07/2021
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4 /5
★★★★☆

It is the first time I buy online and they charge me for shipping and transport costs, otherwise everything is fine, the store seems to me very complete.

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Comprador Verificado
purchased on 13/07/2021
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5 /5
★★★★★

Very good experience

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Verified Buyer
purchased on 11/07/2021
4 /5
★★★★☆

Good

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Comprador Verificado
purchased on 10/07/2021
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5 /5
★★★★★

Fiquei muito contente com a compra

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Comprador Verificado
purchased on 08/07/2021
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5 /5
★★★★★

Everything very fast in answers and confirmation; also the order arrived very quickly in Italy, three days before the forecast, and above all what I had ordered and not something else ..... that unfortunately ordering on the internet sometimes happens. Best regards F.

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Comprador Verificado
purchased on 06/07/2021
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5 /5
★★★★★

Muito Obrigado Serviço incrível Eu não estava em casa e a senhora da transportadora foi me entregar ao trabalho. Voltarei a encomendar outras coisas.

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Comprador Verificado
purchased on 08/07/2021
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5 /5
★★★★★

Super fast and safe delivery. Received in less than 48h. Very happy with the service!

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Verified Buyer
purchased on 08/07/2021
5 /5
★★★★★

Optimum service

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Comprador Verificado
purchased on 07/07/2021
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5 /5
★★★★★

Everything as ordered and in the time indicated. The board is also perfect, I have bought more things and so far always a 10.

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Comprador Verificado
purchased on 07/07/2021
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5 /5
★★★★★

Super fast shipment process and good online shopping experience.

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Verified Buyer
purchased on 06/07/2021
5 /5
★★★★★

Easy order and very fast shipping, what a pleasure, everything was fine when I open the box !

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Verified Buyer
purchased on 06/07/2021
5 /5
★★★★★

I am super happy with Mundo Surf. After looking at many surf websites I decided to buy my wetsuit O'Neill. The price was similar or somewhat cheaper than other online stores, but the speed of response is great. In less than 36/48hrs and I had the suit with me. And I'm already enjoying it like crazy. Keep it up, and I guarantee that with me you will have a customer for many other purchases. Your success is assured.

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Comprador Verificado
purchased on 05/07/2021
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5 /5
★★★★★

Very fast purchase and delivery

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Comprador Verificado
purchased on 05/07/2021
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5 /5
★★★★★

Excellent seriousness recommended

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Compratore Verificato
purchased on 03/07/2021
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5 /5
★★★★★

Excellent. Fast delivery. Chegou tudo bem

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Comprador Verificado
purchased on 03/07/2021
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5 /5
★★★★★

Very fast shipping and everything in excellent condition

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Comprador Verificado
purchased on 05/07/2021
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5 /5
★★★★★

Fast and efficient

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Comprador Verificado
purchased on 04/07/2021
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4 /5
★★★★☆

The shipment was not given within the dates, it arrived within 5 days which is not so serious. The board arrived in perfect condition and very well packed. I will repeat, in fact since the purchase and this review I made two more orders, which were smaller. And those did arrive on the dates indicated.

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Comprador Verificado
purchased on 26/06/2021
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5 /5
★★★★★

Perfect! The delivery was on time and the surf skate is perfect. Great communication with the client in case of issue

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Verified Buyer
purchased on 03/07/2021
5 /5
★★★★★

Everything was perfect. Fast shipping, well packaged to avoid problems and the table a marvel. The little one is super happy. I will buy again

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Comprador Verificado
purchased on 27/06/2021
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5 /5
★★★★★

Fast and tidi in order

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Comprador Verificado
purchased on 01/07/2021
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5 /5
★★★★★

Very nice contact, fast delivery. Thanks to Maria

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Verifizierter Käufer
purchased on 29/06/2021
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5 /5
★★★★★

Arrived in the Canary Islands in perfect condition, very good service.

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Comprador Verificado
purchased on 25/06/2021
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5 /5
★★★★★

It arrived quickly, in perfect condition. Thank you very much.

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Comprador Verificado
purchased on 29/06/2021
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5 /5
★★★★★

Very good experience

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Verified Buyer
purchased on 26/06/2021
5 /5
★★★★★

Perfect packaging, a few extra goodies to make you happy, fast delivery, all good stuff.

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Acheteur Vérifié
purchased on 28/06/2021
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5 /5
★★★★★

Very useful!

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Comprador Verificado
purchased on 28/06/2021
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5 /5
★★★★★

Top! Good communication with the store and speed in shipping The package arrived well wrapped, to put some but it would have been nice as in other stores a pegatinao some detail of that type.

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Comprador Verificado
purchased on 28/06/2021
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4 /5
★★★★☆

All good, except for the logistical status in the waiting area

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Comprador Verificado
purchased on 22/06/2021
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