★★★★★
based on 5095 reviews published
Latest customer reviews
Simple, quick and effective
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Ignacio from customer service
Fast and efficient
Ignacio from customer service
Fast, compliant good delivery service
Everything perfect
Ignacio from customer service
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Ignacio from customer service
Delighted with the sunscreen I bought! Very good quality.
Ignacio from customer service
Good prices but return services with expensive shipping including shipping costs for equipment
Thank you for sharing your opinion. We completely understand your point of view, but we want to explain that offering free returns is not economically sustainable for us, especially in the surf industry, where products are bulky and logistics costs are very high.
However, we have designed a very flexible return policy, which we believe meets the needs of our customers:
100 days to return any product.
Full refund of the amount paid within the first 14 days of receiving the order.
Our goal is always to ensure your satisfaction with the purchase, and for this reason, we try to find a balance between sustainability, economic feasibility, and customer service.
Thank you again for your comment, it helps us to continuously improve.
Best regards,
The Mundo-Surf team
Everything perfect
Ignacio from customer service
Everything perfect
Ignacio from customer service
Very happy with my purchase and super fast
Ignacio from customer service
There was a problem with a manufacturing defect, but the seller resolved the issue very quickly and with great professionalism. Excellent after-sales service. Recommended
Very fast delivery and well packaged without any problems, I will buy again and recommend
Ignacio from customer service
Not offering free returns in 2025 is unacceptable
Thank you for sharing your opinion. We completely understand your point of view, but we want to explain that offering free returns is not economically viable for us, especially in the surf sector, where products are bulky and logistics costs are very high.
Nevertheless, we have designed a very flexible return policy that we believe meets our customers' needs:
- 100 days to return any product.
- Full refund of the amount paid within the first 14 days from the receipt of the order.
Our goal is always for you to be satisfied with your purchase, and for that reason, we try to find a balance between sustainability, economic viability, and customer service.
Thank you again for your comment, it helps us to keep improving.
Best regards,
The Mundo-Surf team
Order arrived quickly and quality products
Thank you
Ignacio from customer service
Everything perfect and fast shipping
Very good shopping experience. Quite fast.
Good value for money
All correct and on time
Until today, all the material I purchased is great and always arrived well packaged and quickly. Thank you very much for the quality of your service.
Top class service
Everything is great, magnificent resin
Everything is very good
Everything perfect available professionals
Everything perfect as always
Delivery on the established date. Being able to choose to receive it at a gsl point is an advantage. I work shifts and this allows me not to worry about whether the delivery will be when I am at home or not.
Everything perfect, it arrived before the expected date.
Large store and material
Good service, fast and reliable
Everything perfect and the attention received in the store chat was equally satisfactory. I recommend it!!
Everything perfect
Everything is great!! The table arrived perfectly packaged.
Hello I have been satisfied with the purchased products and the delivery time. However, the minimum amount to place an online order seems very high to me.
Thank you for sharing your opinion. We are glad to know that you are satisfied with the products and the delivery time. We take your comment about the minimum amount to place an order into account, as we continuously seek to improve our customers' experience. We hope to see you again soon at Mundo-Surf.
Best regards,
The Mundo-Surf team
All good
The package arrived very quickly but be careful with the size. I usually wear MT in Quicksilver but with the top, the L fits me snugly.
Excellent purchase
Great products and great prices, super fast shipping
Everything wonderful!
Amazing service!!! Amazing shop