Fast shipping is a standout feature, with many noting that their orders arrived quickly, often the next day, which contributed to a seamless purchasing experience. The efficiency of the order processing is highlighted, with customers appreciating smooth transactions and effective communication throughout. The quality of products consistently meets expectations, with remarks on excellent materials and well-packaged deliveries enhancing overall satisfaction.
All reviews
N
Nacho D.
Rating: 4 out of 5
following a purchase from 02/09/2025
-
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Response from Mundo-Surf
Thank you for your review Nacho! We are glad that you are satisfied with our surf, bodyboard, and skate shop.
Ignacio from customer service
M
MICHELE C.
Rating: 5 out of 5
following a purchase from 05/09/2025
All good!
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Response from Mundo-Surf
Thank you Michele! We are glad that everything went well with our surf, bodyboard, and skate shop.
Ignacio from customer service
Y
Yann B.
Rating: 5 out of 5
following a purchase from 06/09/2025
Well received. Quality product
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Pedro R.
Rating: 5 out of 5
following a purchase from 07/09/2025
5 stars perfect service
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Response from Mundo-Surf
Thank you very much for your review Pedro! We are happy that you had a perfect service in our surf, bodyboard, and skate shop.
Ignacio from customer service
J
Javier H.
Rating: 5 out of 5
following a purchase from 30/08/2025
Everything was perfect, the customer service was great, both by email and WhatsApp, there was a delay due to supplier issues, but they kept me informed about how the order was going at all times and it arrived earlier than expected. I will repeat as I have done several times.
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Response from Mundo-Surf
Thank you for your review Javi! We are glad that you are happy with the service of our surf, bodyboard, and skate shop and that your order arrived well despite the small delay. We hope to see you again soon!
Ignacio from customer service
S
Salvador H.
Rating: 5 out of 5
following a purchase from 26/08/2025
The entire purchasing process was perfect. The product is very good, the surface of the board is a bit soft, but perhaps it was a wrong choice on my part.
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Response from Mundo-Surf
Thank you for your comment Salvador! We are glad that the entire purchasing process in our surf, bodyboard, and skate shop has been perfect. We take note of your feedback about the board to keep improving.
Ignacio from customer service
C
CHRISTIAN ALBERTO D.
Rating: 5 out of 5
following a purchase from 22/07/2025
Excellent!
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Response from Mundo-Surf
Thank you Christian! We are glad that you are satisfied with our surf, bodyboard, and skate shop.
Ignacio from customer service
F
Francisco Javier O.
Rating: 3 out of 5
following a purchase from 04/09/2025
Happy until the moment of delivery. I paid for delivery in 24 hours and it was "delayed". I even had to go pick up the package at the GLS destination center.
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Response from Mundo-Surf
Hello Francisco and thank you for your order. We are glad everything arrived well.
It seems that the delivery was made from 24h to 48h due to a small delay on the route. We will check with the agency to ensure it doesn't happen again.
Best regards.
Ignacio from customer service.
T
Thomas U.
Rating: 5 out of 5
following a purchase from 28/08/2025
My ordered board bag arrived well packaged and on time. Everything is great so far :)
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B
BERNABE H.
Rating: 5 out of 5
following a purchase from 02/09/2025
Good service, quality good prices and perfect shipping
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Response from Mundo-Surf
Thank you for your review Bernabe! We are glad that you are satisfied with the service, quality, and shipping of our surf, bodyboard, and skate shop.
Ignacio from customer service
P
Pedro V.
Rating: 5 out of 5
following a purchase from 08/09/2025
Fast and efficient. Many years of experience and it shows!
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Response from Mundo-Surf
Thank you for your comment PFedro! We are glad that you value the speed and experience of our surf, bodyboard, and skate shop.
Ignacio from customer service
F
Fernando M.
Rating: 5 out of 5
following a purchase from 01/09/2025
Simple, quick and effective
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Juan Carlos G.
Rating: 5 out of 5
following a purchase from 03/09/2025
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Response from Mundo-Surf
Thank you Juan Carlos! We are glad that you are satisfied with our surf, bodyboard, and skate shop.
Ignacio from customer service
E
Eduardo H.
Rating: 5 out of 5
following a purchase from 31/08/2025
Fast and efficient
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Response from Mundo-Surf
Thank you for your review Eduardo! We are glad that you found our service fast and efficient in our surf, bodyboard, and skate shop.
Ignacio from customer service
P
Patrick M.
Rating: 5 out of 5
following a purchase from 31/08/2025
Fast, compliant good delivery service
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Otto O.
Rating: 5 out of 5
following a purchase from 31/08/2025
Everything perfect
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Response from Mundo-Surf
Thank you for your support Otto! We are glad that you are happy with our surf, bodyboard, and skate shop.
Ignacio from customer service
M
Mikel L.
Rating: 5 out of 5
following a purchase from 01/09/2025
-
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Response from Mundo-Surf
Thank you for your support Mikel! We are glad that you are happy with our surf, bodyboard, and skate shop.
Ignacio from customer service
Á
Ángela J.
Rating: 5 out of 5
following a purchase from 27/08/2025
Delighted with the sunscreen I bought! Very good quality.
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Response from Mundo-Surf
Thank you for your comment Ángela! We are glad that you are delighted with your sunscreen from our surf, bodyboard, and skate shop and its quality.
Ignacio from customer service
A
Andrea M.
Rating: 3 out of 5
following a purchase from 25/08/2025
Good prices but return services with expensive shipping including shipping costs for equipment
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Response from Mundo-Surf
Hello Andrea,
Thank you for sharing your opinion. We completely understand your point of view, but we want to explain that offering free returns is not economically sustainable for us, especially in the surf industry, where products are bulky and logistics costs are very high.
However, we have designed a very flexible return policy, which we believe meets the needs of our customers:
100 days to return any product.
Full refund of the amount paid within the first 14 days of receiving the order.
Our goal is always to ensure your satisfaction with the purchase, and for this reason, we try to find a balance between sustainability, economic feasibility, and customer service.
Thank you again for your comment, it helps us to continuously improve.
Best regards,
The Mundo-Surf team
D
David R.
Rating: 5 out of 5
following a purchase from 01/09/2025
Everything perfect
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Response from Mundo-Surf
Thank you for your review David! We are glad that everything was perfect in our surf, bodyboard, and skate shop.
Ignacio from customer service
M
Miguel C.
Rating: 5 out of 5
following a purchase from 26/08/2025
Everything perfect
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Response from Mundo-Surf
Thank you for your review Miguel! We are glad that everything was perfect in our surf, bodyboard, and skate shop.
Ignacio from customer service
R
Reinaldo Jesús A.
Rating: 5 out of 5
following a purchase from 28/08/2025
Very happy with my purchase and super fast
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Response from Mundo-Surf
Thank you for your comment Reinaldo! We are glad that you are happy with your purchase and with the speed of our surf, bodyboard, and skate shop.
Ignacio from customer service
M
Matteo B.
Rating: 4 out of 5
following a purchase from 21/08/2025
There was a problem with a manufacturing defect, but the seller resolved the issue very quickly and with great professionalism. Excellent after-sales service. Recommended
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A
Angelo N.
Rating: 5 out of 5
following a purchase from 26/08/2025
very fast delivery and well packaged without any problems, I will buy again and recommend
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Response from Mundo-Surf
Thank you very much for your feedback! We are happy that the delivery from our store was fast and without problems. We hope to see you again soon!
Ignacio from customer service
I
Ivan G.
Rating: 1 out of 5
following a purchase from 28/08/2025
Not offering free returns in 2025 is unacceptable
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Response from Mundo-Surf
Hello Ivan,
Thank you for sharing your opinion. We completely understand your point of view, but we want to explain that offering free returns is not economically viable for us, especially in the surf sector, where products are bulky and logistics costs are very high.
Nevertheless, we have designed a very flexible return policy that we believe meets our customers' needs:
- 100 days to return any product.
- Full refund of the amount paid within the first 14 days from the receipt of the order.
Our goal is always for you to be satisfied with your purchase, and for that reason, we try to find a balance between sustainability, economic viability, and customer service.
Thank you again for your comment, it helps us to keep improving.
Best regards,
The Mundo-Surf team
C
Coralie P.
Rating: 5 out of 5
following a purchase from 24/08/2025
Order arrived quickly and quality products
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F
Fernando L.
Rating: 5 out of 5
following a purchase from 26/08/2025
Thank you
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Response from Mundo-Surf
Thank you for your trust! We are glad that you are satisfied with our surf, bodyboard, and skate shop.
Ignacio from customer service
P
Pablo C.
Rating: 5 out of 5
following a purchase from 21/08/2025
Everything perfect and fast shipping
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B
Bryan V.
Rating: 5 out of 5
following a purchase from 22/08/2025
Very good shopping experience. Quite fast.
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B
Begoña M.
Rating: 5 out of 5
following a purchase from 22/08/2025
Good value for money
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C
Cristian M.
Rating: 5 out of 5
following a purchase from 25/08/2025
All correct and on time
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J
JORGE O.
Rating: 5 out of 5
following a purchase from 22/08/2025
Until today, all the material I purchased is great and always arrived well packaged and quickly. Thank you very much for the quality of your service.
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M
Márcio H.
Rating: 5 out of 5
following a purchase from 21/08/2025
Top class service
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J
José Carlos A.
Rating: 5 out of 5
following a purchase from 14/08/2025
Everything is great, magnificent resin
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E
Estibaliz A.
Rating: 5 out of 5
following a purchase from 20/08/2025
Everything is very good
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T
Tiziana D.
Rating: 5 out of 5
following a purchase from 17/08/2025
Everything perfect available professionals
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Martin Jose C.
Rating: 5 out of 5
following a purchase from 20/08/2025
Everything perfect as always
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G
Giulia O.
Rating: 5 out of 5
following a purchase from 17/08/2025
Delivery on the established date. Being able to choose to receive it at a gsl point is an advantage. I work shifts and this allows me not to worry about whether the delivery will be when I am at home or not.
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M
M josé A.
Rating: 5 out of 5
following a purchase from 16/08/2025
Everything perfect, it arrived before the expected date.
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J
Javier D.
Rating: 5 out of 5
following a purchase from 18/08/2025
Large store and material
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